Building relationships, not just locations: Transforming economic development in small cities

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Titel: Building relationships, not just locations: Transforming economic development in small cities
Autoren: Amber Fell, Tiffany Candyce
Quelle: International Journal of Science and Research Archive. 14:314-317
Verlagsinformationen: GSC Online Press, 2025.
Publikationsjahr: 2025
Schlagwörter: Relationship Marketing, Trust-Building, Investor Recruitment, Resource-Constrained Marketing, Small City Development, Economic Development
Beschreibung: This article examines how smaller cities like Clarksburg, West Virginia can enhance economic development outcomes through relationship marketing rather than traditional promotional approaches. Drawing on case study research comparing Clarksburg with five benchmark communities, the study reveals that successful relationship marketing implementation begins with strategic process changes and mindset evolution rather than significant resource expansion. Four relationship marketing principles particularly applicable to resource-constrained communities include trust development through transparent communication, segment-specific personalization, multi-stakeholder coordination, and systematic relationship maintenance. The research presents a phased implementation model for transforming economic development communications from location promotion to relationship development.
Publikationsart: Article
ISSN: 2582-8185
DOI: 10.30574/ijsra.2025.14.3.0673
DOI: 10.5281/zenodo.17001758
DOI: 10.5281/zenodo.17001757
Rights: CC BY
Dokumentencode: edsair.doi.dedup.....6d7bc0ca0d7c0c2f34b42b324ada15a2
Datenbank: OpenAIRE
Beschreibung
Abstract:This article examines how smaller cities like Clarksburg, West Virginia can enhance economic development outcomes through relationship marketing rather than traditional promotional approaches. Drawing on case study research comparing Clarksburg with five benchmark communities, the study reveals that successful relationship marketing implementation begins with strategic process changes and mindset evolution rather than significant resource expansion. Four relationship marketing principles particularly applicable to resource-constrained communities include trust development through transparent communication, segment-specific personalization, multi-stakeholder coordination, and systematic relationship maintenance. The research presents a phased implementation model for transforming economic development communications from location promotion to relationship development.
ISSN:25828185
DOI:10.30574/ijsra.2025.14.3.0673