Linking organisational commitment with continuous learning through peripheral vision and procedural memory

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Title: Linking organisational commitment with continuous learning through peripheral vision and procedural memory
Authors: Cegarra Navarro, Juan Gabriel, Wensley, Anthony, Martínez Martínez, Aurora, García Pérez, Alexeis
Contributors: Ministerio de Economía, Industria y Competitividad, Unión Europea, Fondo Europeo de Desarrollo Regional‏, DSpace Repositorio Digital UPCT
Source: Repositorio Digital UPCT
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Publisher Information: Elsevier BV, 2020.
Publication Year: 2020
Subject Terms: Procedural memory, Organización de Empresas, 53 Ciencias Económicas, 8. Economic growth, 0502 economics and business, 05 social sciences, Organisational commitment, Peripheral vision, EMJ, Continuous learning
Description: Under some circumstances such as the lack of commitment of peers or the imposition of excessive authority, many employees tend to turn a blind eye to either the development of new, more effective procedures or recognise that new or modified customer needs have developed. In these situations, organisational commitment is a preliminary step not only to the effective implementation of current procedures but also to questioning values of the organisation and future needs of customers. This study proposes that organisational commitment helps alleviate these problems by maintaining an ambidextrous perspective between procedural memory and peripheral vision to promote continuous learning. This research has therefore been conducted to explain both conceptually and empirically how peripheral vision could interact with and influence procedural memory, and hence facilitate continuous learning (CL) within the business. While peripheral vision is often associated with developing and supporting knowledge structures for the exploration of new opportunities and with identifying and addressing new clients, many consider these knowledge structures as examples of organisational routines and procedures, and thus as aspects of the ‘procedural memory’ of an organisation. To contribute to the understanding of these relationships, this study addresses two questions: (1) Are outcomes of CL processes within the organisation determined by the presence of organisational procedural memory – both skills and knowledge, and (2) Does an improved peripheral vision result in higher levels of learning? After using PLS-SEM on a sample of 203 employees of Spanish banks, our findings support the theory that peripheral vision facilitates the emergence of new and unconventional behaviours within a culture, which in turn has a positive effect on the firm’s continuous learning.
The authors gratefully acknowledge the Ministerio de Economía, Industria y Competitividad of the Spanish Government for financing the research project ECO2017-88987-R (MINECO/FED-ER;UE), cofinanced from the European Union FEDER funds.
Document Type: Article
File Description: application/pdf
Language: English
ISSN: 0263-2373
DOI: 10.1016/j.emj.2020.05.003
Access URL: http://hdl.handle.net/10317/16996
https://www.sciencedirect.com/science/article/pii/S0263237320300761
https://pureportal.coventry.ac.uk/en/publications/linking-organisational-commitment-with-continuous-learning-throug
https://pureportal.coventry.ac.uk/en/publications/linking-organisational-commitment-with-continuous-learning-though
https://www.sciencedirect.com/science/article/pii/S0263237320300761
https://hdl.handle.net/10317/16996
Rights: Elsevier TDM
CC BY NC ND
Accession Number: edsair.doi.dedup.....455ce89bd1872e92eae6e1028c8cc9d3
Database: OpenAIRE
Description
Abstract:Under some circumstances such as the lack of commitment of peers or the imposition of excessive authority, many employees tend to turn a blind eye to either the development of new, more effective procedures or recognise that new or modified customer needs have developed. In these situations, organisational commitment is a preliminary step not only to the effective implementation of current procedures but also to questioning values of the organisation and future needs of customers. This study proposes that organisational commitment helps alleviate these problems by maintaining an ambidextrous perspective between procedural memory and peripheral vision to promote continuous learning. This research has therefore been conducted to explain both conceptually and empirically how peripheral vision could interact with and influence procedural memory, and hence facilitate continuous learning (CL) within the business. While peripheral vision is often associated with developing and supporting knowledge structures for the exploration of new opportunities and with identifying and addressing new clients, many consider these knowledge structures as examples of organisational routines and procedures, and thus as aspects of the ‘procedural memory’ of an organisation. To contribute to the understanding of these relationships, this study addresses two questions: (1) Are outcomes of CL processes within the organisation determined by the presence of organisational procedural memory – both skills and knowledge, and (2) Does an improved peripheral vision result in higher levels of learning? After using PLS-SEM on a sample of 203 employees of Spanish banks, our findings support the theory that peripheral vision facilitates the emergence of new and unconventional behaviours within a culture, which in turn has a positive effect on the firm’s continuous learning.<br />The authors gratefully acknowledge the Ministerio de Economía, Industria y Competitividad of the Spanish Government for financing the research project ECO2017-88987-R (MINECO/FED-ER;UE), cofinanced from the European Union FEDER funds.
ISSN:02632373
DOI:10.1016/j.emj.2020.05.003