Trade-offs and synergies of digital choice environments: Towards a taxonomy and configurational model
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| Názov: | Trade-offs and synergies of digital choice environments: Towards a taxonomy and configurational model |
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| Autori: | Gottschewski-Meyer, Phillip Oliver, Auf der Landwehr, Marvin, Lüddemann, Nicole, Viebahn, Christoph von |
| Zdroj: | Electronic Markets. 34 |
| Informácie o vydavateľovi: | Springer Science and Business Media LLC, 2024. |
| Rok vydania: | 2024 |
| Predmety: | ddc:004, ddc:620, 05 social sciences, Digital choice environments, Configurational model, Taxonomie, 004 Informatik, D70, 0502 economics and business, Benutzeroberfläche, Taxonomy |
| Popis: | The advancing digitalization of daily life has led to an increasing number of choices in the digital sphere. User interfaces that require either a judgment or a decision, the so-called digital choice environments (DCEs), are essential focal points for interventions to alter behaviors towards individual or societal welfare. However, there is a lack of descriptive and prescriptive knowledge within the field of DCEs. In this research, we follow a multi-stage approach to classify the characteristics of DCEs from a choice-centric viewpoint and disclose configurational trade-offs. To achieve this, we first build a taxonomy of DCEs that we validate through expert interviews. Subsequently, we use cluster analysis to identify four configurations of DCEs, which serve as the basis for the development of a configurational model that outlines configuration-specific user outcomes. Our results contribute to the existing knowledge of digital value creation as well as the explanatory understanding of trade-offs among different DCEs. |
| Druh dokumentu: | Article |
| Popis súboru: | application/pdf; application/zip |
| Jazyk: | English |
| ISSN: | 1422-8890 1019-6781 |
| DOI: | 10.1007/s12525-024-00717-z |
| DOI: | 10.25968/opus-3155 |
| Prístupová URL adresa: | https://serwiss.bib.hs-hannover.de/files/3155/gottschewski-meyer_etal2024-digital_choice.pdf https://hdl.handle.net/10419/315784 |
| Rights: | CC BY |
| Prístupové číslo: | edsair.doi.dedup.....41587706b056132f98bfe7b634f7e6fc |
| Databáza: | OpenAIRE |
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Nájsť tento článok vo Web of Science | Abstrakt: | The advancing digitalization of daily life has led to an increasing number of choices in the digital sphere. User interfaces that require either a judgment or a decision, the so-called digital choice environments (DCEs), are essential focal points for interventions to alter behaviors towards individual or societal welfare. However, there is a lack of descriptive and prescriptive knowledge within the field of DCEs. In this research, we follow a multi-stage approach to classify the characteristics of DCEs from a choice-centric viewpoint and disclose configurational trade-offs. To achieve this, we first build a taxonomy of DCEs that we validate through expert interviews. Subsequently, we use cluster analysis to identify four configurations of DCEs, which serve as the basis for the development of a configurational model that outlines configuration-specific user outcomes. Our results contribute to the existing knowledge of digital value creation as well as the explanatory understanding of trade-offs among different DCEs. |
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| ISSN: | 14228890 10196781 |
| DOI: | 10.1007/s12525-024-00717-z |