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The Adoption of E-ticketing Apps on Intercity Buses: A Transdisciplinary Approach.

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Název: The Adoption of E-ticketing Apps on Intercity Buses: A Transdisciplinary Approach.
Autoři: Hakim, Muhammad Malik, Adhy, Satriyo, Ashari, Yeva Fadhilah, Siswanah, Emy
Zdroj: Transdisciplinary Journal of Engineering & Science (TJES); 2024, Vol. 15, p381-394, 14p
Témata: RESERVATION systems, BUS travel, BUSINESSPEOPLE, ELECTRONIC data processing, STATISTICAL sampling, TOLL roads
Abstrakt: The acceleration and development of toll road infrastructure have caused a rapid increase in bus intercity travel. Bus entrepreneurs further offset the number of passengers by increasing the number of fleets and bus departure hours. Furthermore, to facilitate the management and booking of travel tickets, bus companies use e-ticketing apps. This research investigates the factors that affect the adoption of eticketing apps with a transdisciplinary approach. Data was collected by providing questionnaires to respondents using random sampling techniques, with valid data from 243 respondents. Furthermore, data processing and analysis are carried out using SmartPLS 3 software. Based on hypothesis testing, the factors constructed in the model were perceived ease of use, subjective norm, information quality, online review, and price-saving orientation, which positively and significantly affect the intention to use e-ticketing apps. [ABSTRACT FROM AUTHOR]
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Databáze: Complementary Index
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Abstrakt:The acceleration and development of toll road infrastructure have caused a rapid increase in bus intercity travel. Bus entrepreneurs further offset the number of passengers by increasing the number of fleets and bus departure hours. Furthermore, to facilitate the management and booking of travel tickets, bus companies use e-ticketing apps. This research investigates the factors that affect the adoption of eticketing apps with a transdisciplinary approach. Data was collected by providing questionnaires to respondents using random sampling techniques, with valid data from 243 respondents. Furthermore, data processing and analysis are carried out using SmartPLS 3 software. Based on hypothesis testing, the factors constructed in the model were perceived ease of use, subjective norm, information quality, online review, and price-saving orientation, which positively and significantly affect the intention to use e-ticketing apps. [ABSTRACT FROM AUTHOR]
ISSN:19490569
DOI:10.22545/2024/00262