Satisfaction guaranteed? A need for evidence‐based practices pertaining to patient reviews.

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Název: Satisfaction guaranteed? A need for evidence‐based practices pertaining to patient reviews.
Autoři: Ibraheim, Marina Kristy, Elsensohn, Ashley, Kraus, Christina, Dao, Harry, Luke, Janiene, Leigh, Rebekah, Anderson, Nancy, Chow, Conroy
Zdroj: International Journal of Dermatology; Jul2024, Vol. 63 Issue 7, pe121-e122, 2p
Témata: SATISFACTION, PATIENTS' attitudes, PATIENT satisfaction, DERMATOLOGISTS
Abstrakt: This article discusses the benefits and limitations of patient reviews (PRs) in the field of dermatology. While PRs can provide valuable feedback and insights for clinicians, there are several factors that limit their efficacy. PRs may be subject to selection bias and reflect outlier experiences, and survey response rates tend to be low. Negative feedback may be misdirected at clinicians for issues beyond their control, contributing to stress and burnout. Additionally, the association between patient satisfaction and positive patient outcomes is complex and requires further study. The authors encourage open dialogue and collaboration to improve the implementation of PRs and enhance patient care. [Extracted from the article]
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Databáze: Complementary Index
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Abstrakt:This article discusses the benefits and limitations of patient reviews (PRs) in the field of dermatology. While PRs can provide valuable feedback and insights for clinicians, there are several factors that limit their efficacy. PRs may be subject to selection bias and reflect outlier experiences, and survey response rates tend to be low. Negative feedback may be misdirected at clinicians for issues beyond their control, contributing to stress and burnout. Additionally, the association between patient satisfaction and positive patient outcomes is complex and requires further study. The authors encourage open dialogue and collaboration to improve the implementation of PRs and enhance patient care. [Extracted from the article]
ISSN:00119059
DOI:10.1111/ijd.17193