Augmenting Household Expenditure Forecasts with Online Employee-generated Company Reviews.

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Názov: Augmenting Household Expenditure Forecasts with Online Employee-generated Company Reviews.
Autori: Symitsi, Efthymia, Stamolampros, Panagiotis, Karatzas, Antonios
Zdroj: Public Opinion Quarterly; 2021 Supplement, Vol. 85, p463-491, 29p, 7 Charts
Predmety: CONSUMPTION (Economics), PRODUCT reviews, INTERNET, EMPLOYEES, CONSUMER behavior, BUSINESS forecasting, ECONOMIC policy
Abstrakt: We assess the ability of online employee-generated content in predicting consumption expenditures. In so doing, we aggregate millions of employee expectations for the next six-month business outlook of their employer and build an employee sentiment index. We test whether forward-looking employee sentiment can contribute to baseline models when forecasting aggregate consumption in the United States and compare its performance to well-established, survey-based consumer sentiment indexes. We reveal that online employee opinions have incremental information that can be used to augment the accuracy of consumption forecasting models and inform economic policy decisions. [ABSTRACT FROM AUTHOR]
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Databáza: Complementary Index
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Abstrakt:We assess the ability of online employee-generated content in predicting consumption expenditures. In so doing, we aggregate millions of employee expectations for the next six-month business outlook of their employer and build an employee sentiment index. We test whether forward-looking employee sentiment can contribute to baseline models when forecasting aggregate consumption in the United States and compare its performance to well-established, survey-based consumer sentiment indexes. We reveal that online employee opinions have incremental information that can be used to augment the accuracy of consumption forecasting models and inform economic policy decisions. [ABSTRACT FROM AUTHOR]
ISSN:0033362X
DOI:10.1093/poq/nfab017