Developing best practice principles for enhancing engagement with consumers from culturally and linguistically diverse backgrounds in cancer services.

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Titel: Developing best practice principles for enhancing engagement with consumers from culturally and linguistically diverse backgrounds in cancer services.
Autoren: Chauhan A; Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Level 6, 75 Talavera Road, Macquarie Park, NSW 2109, Australia., Newman B; Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Level 6, 75 Talavera Road, Macquarie Park, NSW 2109, Australia., Chin M; Medical Oncology, Prince of Wales Hospital, South Eastern Sydney Local Health District, Randwick, NSW, Australia., Smith AB; The Daffodil Centre, The University of Sydney, a joint venture with Cancer Council NSW, Camperdown, NSW, Australia., Pitcher M; General & Breast Surgery Unit, Western Health, Footscray, Vic, Australia., Seale H; School of Population Health, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia., Tieu NT; Sisters Cancer Support Group, Wollongong, NSW, Australia., Manias E; School of Nursing and Midwifery, Monash University, Vic, Australia., Wilson C; Centre for Epidemiology and Biostatistics, Melbourne School of Population and Global Health, The University of Melbourne, Melbourne, Vic, Australia., Harrison R; Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Level 6, 75 Talavera Road, Macquarie Park, NSW 2109, Australia.
Quelle: Australian health review : a publication of the Australian Hospital Association [Aust Health Rev] 2025 Dec 04; Vol. 49 (6).
Publikationsart: Journal Article
Sprache: English
Info zur Zeitschrift: Publisher: CSIRO Pub Country of Publication: Australia NLM ID: 8214381 Publication Model: Print Cited Medium: Internet ISSN: 1449-8944 (Electronic) Linking ISSN: 01565788 NLM ISO Abbreviation: Aust Health Rev Subsets: MEDLINE
Imprint Name(s): Publication: 2010- : Collingwood, Victoria : CSIRO Pub.
Original Publication: [Sydney, Australia] : The Association.
MeSH-Schlagworte: Cultural Diversity* , Neoplasms*/therapy , Neoplasms*/ethnology , Community Participation*/methods , Practice Guidelines as Topic*, Humans ; Australia ; Delphi Technique ; Language ; Consensus ; Stakeholder Participation
Abstract: Objective: Although consumer engagement with culturally and linguistically diverse (CALD) communities in health service decision-making is a priority in Australia, there is limited knowledge of mechanisms to operationalise this. The objective of this study was to produce consensus-based best practice principles to promote engagement with CALD communities in cancer service level consumer engagement activities.
Method: A Delphi study comprising a workshop with key stakeholders and two rounds of consensus surveys was conducted.
Results: An initial set of 22 statements of best practice principles was produced through a stakeholder workshop. A total of 113 completed responses were received from eligible participants across the two rounds. Ratings and qualitative feedback provided by participants in each round were discussed with the project team to reach consensus on the final 10 best practice principles.
Conclusion: The 10 best practice principles will complement existing consumer engagement strategies to promote engagement with CALD communities in cancer service level consumer engagement activities across Australia.
(© 2025 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of AHHA.)
Contributed Indexing: Keywords: Delphi study; best practice principles; cancer care; cancer service; consumer engagement; culturally and linguistically diverse; equity; health service decision-making
Entry Date(s): Date Created: 20251119 Date Completed: 20251119 Latest Revision: 20251119
Update Code: 20251121
DOI: 10.1071/AH25217
PMID: 41259885
Datenbank: MEDLINE
Beschreibung
Abstract:Objective: Although consumer engagement with culturally and linguistically diverse (CALD) communities in health service decision-making is a priority in Australia, there is limited knowledge of mechanisms to operationalise this. The objective of this study was to produce consensus-based best practice principles to promote engagement with CALD communities in cancer service level consumer engagement activities.<br />Method: A Delphi study comprising a workshop with key stakeholders and two rounds of consensus surveys was conducted.<br />Results: An initial set of 22 statements of best practice principles was produced through a stakeholder workshop. A total of 113 completed responses were received from eligible participants across the two rounds. Ratings and qualitative feedback provided by participants in each round were discussed with the project team to reach consensus on the final 10 best practice principles.<br />Conclusion: The 10 best practice principles will complement existing consumer engagement strategies to promote engagement with CALD communities in cancer service level consumer engagement activities across Australia.<br /> (© 2025 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of AHHA.)
ISSN:1449-8944
DOI:10.1071/AH25217