Quality management control by Six Sigma metrics operating curves for a medical services organization.
Uloženo v:
| Název: | Quality management control by Six Sigma metrics operating curves for a medical services organization. |
|---|---|
| Autoři: | Fontalvo Herrera TJ; Industrial Administration Program, Universidad de Cartagena , Cartagena, Colombia., Arnedo Barrios KA; Industrial Administration Program, Universidad de Cartagena , Cartagena, Colombia. |
| Zdroj: | International journal of health care quality assurance [Int J Health Care Qual Assur] 2025 Oct 23; Vol. 38 (4), pp. 292-317. |
| Způsob vydávání: | Journal Article |
| Jazyk: | English |
| Informace o časopise: | Publisher: MCB University Press Country of Publication: England NLM ID: 8916799 Publication Model: Print Cited Medium: Internet ISSN: 1758-6542 (Electronic) Linking ISSN: 09526862 NLM ISO Abbreviation: Int J Health Care Qual Assur Subsets: MEDLINE |
| Imprint Name(s): | Original Publication: Bradford, West Yorkshire : MCB University Press, |
| Výrazy ze slovníku MeSH: | Total Quality Management*/organization & administration , Quality Control*, Humans ; Quality Indicators, Health Care ; Efficiency, Organizational |
| Abstrakt: | Purpose: To evaluate a medical service provider organization, operating under variable conditions, using operating curves based on Six Sigma metrics. Design/methodology/approach: Basic research that developed a rational quantitative approach supported by mathematics and statistical quality control, where the performance of the system's quality was evaluated, supported by a sensitivity analysis with the creation of dynamic tables and operation curves of the six sigma metrics. Findings: A method for evaluating the quality of a medical service and its processes is proposed, which allows determining the performance of quality Z under variable conditions using the proposed operation curves. Originality/value: As a contribution and originality of this research, a comprehensive control system is proposed. A statistical study was evaluated using six sigma metric operating curves for a medical service. (© Emerald Publishing Limited.) |
| Contributed Indexing: | Keywords: Operating curves; Performance; Quality; Service delivery; Six Sigma |
| Entry Date(s): | Date Created: 20250915 Date Completed: 20251022 Latest Revision: 20251022 |
| Update Code: | 20251023 |
| DOI: | 10.1108/IJHCQA-11-2024-0111 |
| PMID: | 40952007 |
| Databáze: | MEDLINE |
Full Text Finder 
Nájsť tento článok vo Web of Science | Abstrakt: | Purpose: To evaluate a medical service provider organization, operating under variable conditions, using operating curves based on Six Sigma metrics.<br />Design/methodology/approach: Basic research that developed a rational quantitative approach supported by mathematics and statistical quality control, where the performance of the system's quality was evaluated, supported by a sensitivity analysis with the creation of dynamic tables and operation curves of the six sigma metrics.<br />Findings: A method for evaluating the quality of a medical service and its processes is proposed, which allows determining the performance of quality Z under variable conditions using the proposed operation curves.<br />Originality/value: As a contribution and originality of this research, a comprehensive control system is proposed. A statistical study was evaluated using six sigma metric operating curves for a medical service.<br /> (© Emerald Publishing Limited.) |
|---|---|
| ISSN: | 1758-6542 |
| DOI: | 10.1108/IJHCQA-11-2024-0111 |