Usability of an automated medication dispensation device and adherence dashboard: A study protocol.
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| Názov: | Usability of an automated medication dispensation device and adherence dashboard: A study protocol. |
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| Autori: | Patel T; School of Pharmacy, University of Waterloo, Kitchener, Ontario, Canada.; Centre for Family Medicine Family Health Team, Kitchener, Ontario, Canada.; Schlegel Research Institute of Aging, University of Waterloo, Waterloo, Ontario, Canada., Laeer C; School of Pharmacy, University of Waterloo, Kitchener, Ontario, Canada.; Équipe de Santé Familiale Communautaire de l'Est d'Ottawa, Ottawa, Ontario, Canada.; Family First Family Health Team, c/o Family First Health Centre, Ottawa, Ontario, Canada.; Institut du Savoir Montfort, Ottawa, Ontario, Canada.; North West Telepharmacy Solutions, Winnipeg, Manitoba, Canada., Darabi H; Leslie Dean Faculty of Pharmacy, University of Toronto, Toronto, Ontario, Canada., Lachance M; Institut du Savoir Montfort, Ottawa, Ontario, Canada., Anawati M; Équipe de Santé Familiale Communautaire de l'Est d'Ottawa, Ottawa, Ontario, Canada.; Institut du Savoir Montfort, Ottawa, Ontario, Canada.; Department of Family Medicine, University of Ottawa, Ottawa, Ontario, Canada., Chomienne MH; Institut du Savoir Montfort, Ottawa, Ontario, Canada.; Department of Family Medicine, University of Ottawa, Ottawa, Ontario, Canada. |
| Zdroj: | PloS one [PLoS One] 2024 Nov 19; Vol. 19 (11), pp. e0296528. Date of Electronic Publication: 2024 Nov 19 (Print Publication: 2024). |
| Spôsob vydávania: | Journal Article |
| Jazyk: | English |
| Informácie o časopise: | Publisher: Public Library of Science Country of Publication: United States NLM ID: 101285081 Publication Model: eCollection Cited Medium: Internet ISSN: 1932-6203 (Electronic) Linking ISSN: 19326203 NLM ISO Abbreviation: PLoS One Subsets: MEDLINE |
| Imprint Name(s): | Original Publication: San Francisco, CA : Public Library of Science |
| Výrazy zo slovníka MeSH: | Assessment of Medication Adherence* , Dashboard Systems*, Aged ; Female ; Humans ; Male ; Automation ; Observational Studies as Topic ; Research Design |
| Abstrakt: | Competing Interests: The authors have declared that no competing interests exist. Non-adherence to prescribed medication regimens can lead to suboptimal control of chronic health conditions and increased hospitalizations. Older adults may find it particularly challenging to self-manage medications due to physical and cognitive limitations, resulting in medication non-adherence. While automated medication dispensing technologies may offer a solution for medication self-management among older adults, these technologies must demonstrate usability before effectiveness can be investigated and products made available for widespread use. This study will aim to measure usability, workload, and unassisted task completion rates of an automated medication dispenser and medication adherence dashboard on the Medipense portal with older adults and their clinicians, respectively. This study is designed as a convergent parallel mixed-methods observational study with older adults and their clinicians. Usability will be examined with the use of the System Usability Scale (SUS) while NASA Load Index (NASA-TLX) will be utilized to assess the workload of both the device and the adherence monitoring platform. Cognitive walkthrough will be utilized prior to usability testing to identify series of steps required to use the automated dispenser and adherence dashboard. The study will assess the unassisted task completion rates to successfully operate the device. Semi-structured interviews with both types of participants will provide qualitative data with which to comprehensively gauge the automated dispenser user experience. The results of this study will allow us to examine usability of both the automated medication dispensing system and the adherence monitoring dashboard from older adult and health-care provider perspectives. The results of this study will highlight and address the challenges with usability that older adults and health-care providers may face with this device and dashboard. The results of this study will be used to optimize the usability of both the automated medication dispenser and the adherence dashboard. In clinical practice, usability of technology is important to establish prior to full-scale implementation. Products that are not user friendly, add to workload, impact workflow, or are difficult to navigate by both clinicians and population in general may not be adopted. Usability permits an evaluation of the products, to identify problems that must be addressed prior to implementation and to ensure products are useful in clinical practice. (Copyright: © 2024 Patel et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.) |
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| Entry Date(s): | Date Created: 20241119 Date Completed: 20241119 Latest Revision: 20250128 |
| Update Code: | 20250128 |
| PubMed Central ID: | PMC11575765 |
| DOI: | 10.1371/journal.pone.0296528 |
| PMID: | 39561138 |
| Databáza: | MEDLINE |
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Nájsť tento článok vo Web of Science | Abstrakt: | Competing Interests: The authors have declared that no competing interests exist.<br />Non-adherence to prescribed medication regimens can lead to suboptimal control of chronic health conditions and increased hospitalizations. Older adults may find it particularly challenging to self-manage medications due to physical and cognitive limitations, resulting in medication non-adherence. While automated medication dispensing technologies may offer a solution for medication self-management among older adults, these technologies must demonstrate usability before effectiveness can be investigated and products made available for widespread use. This study will aim to measure usability, workload, and unassisted task completion rates of an automated medication dispenser and medication adherence dashboard on the Medipense portal with older adults and their clinicians, respectively. This study is designed as a convergent parallel mixed-methods observational study with older adults and their clinicians. Usability will be examined with the use of the System Usability Scale (SUS) while NASA Load Index (NASA-TLX) will be utilized to assess the workload of both the device and the adherence monitoring platform. Cognitive walkthrough will be utilized prior to usability testing to identify series of steps required to use the automated dispenser and adherence dashboard. The study will assess the unassisted task completion rates to successfully operate the device. Semi-structured interviews with both types of participants will provide qualitative data with which to comprehensively gauge the automated dispenser user experience. The results of this study will allow us to examine usability of both the automated medication dispensing system and the adherence monitoring dashboard from older adult and health-care provider perspectives. The results of this study will highlight and address the challenges with usability that older adults and health-care providers may face with this device and dashboard. The results of this study will be used to optimize the usability of both the automated medication dispenser and the adherence dashboard. In clinical practice, usability of technology is important to establish prior to full-scale implementation. Products that are not user friendly, add to workload, impact workflow, or are difficult to navigate by both clinicians and population in general may not be adopted. Usability permits an evaluation of the products, to identify problems that must be addressed prior to implementation and to ensure products are useful in clinical practice.<br /> (Copyright: © 2024 Patel et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.) |
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| ISSN: | 1932-6203 |
| DOI: | 10.1371/journal.pone.0296528 |