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ANALYSIS OF THE TRANSPORT PROCESS IN THE WORK OF A SELECTED LOGISTICS OPERATOR.

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Bibliographic Details
Title: ANALYSIS OF THE TRANSPORT PROCESS IN THE WORK OF A SELECTED LOGISTICS OPERATOR.
Authors: GASCHI-UCIECHA, Agnieszka1 agnieszka.gaschi-uciecha@polsl.pl
Source: Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie. 2025, Issue 230, p77-87. 11p.
Subject Terms: *LOGISTICS, *PROCESS optimization, *QUALITATIVE research, *BUSINESS process modeling, *SCHEDULING, *CARGO handling
Abstract: Purpose: The main purpose of the article is to analyse the transportation process, using a selected logistics operator as a case study. Design/methodology/approach: Qualitative research methods, including participant observation and interviews, were used to analyse the organisation of the transport process. Selected methods and techniques were also employed, including process mapping and TUL analysis. Findings: TUL's analysis revealed that loading and unloading activities, as well as driver waiting times, were longer than anticipated, significantly prolonging the entire transportation process. This led to delays on subsequent routes, negatively affecting the timeliness of deliveries and relations with carriers and drivers. Originality/value: The results of the research can be useful for improving the transportation process for the research subject. [ABSTRACT FROM AUTHOR]
Copyright of Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie is the property of Silesian Technical University, Organisation & Management Faculty and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Business Source Index
Description
Abstract:Purpose: The main purpose of the article is to analyse the transportation process, using a selected logistics operator as a case study. Design/methodology/approach: Qualitative research methods, including participant observation and interviews, were used to analyse the organisation of the transport process. Selected methods and techniques were also employed, including process mapping and TUL analysis. Findings: TUL's analysis revealed that loading and unloading activities, as well as driver waiting times, were longer than anticipated, significantly prolonging the entire transportation process. This led to delays on subsequent routes, negatively affecting the timeliness of deliveries and relations with carriers and drivers. Originality/value: The results of the research can be useful for improving the transportation process for the research subject. [ABSTRACT FROM AUTHOR]
ISSN:16413466
DOI:10.29119/1641-3466.2025.230.5