Podrobná bibliografia
| Názov: |
Technology-enabled value co-creation in healthcare: a configurational approach. |
| Autori: |
Marsilio, Marta1 (AUTHOR) marta.marsilio@unimi.it, Mastrodascio, Marco1,2 (AUTHOR) |
| Zdroj: |
Public Management Review. Oct2025, Vol. 27 Issue 10, p2268-2290. 23p. |
| Predmety: |
*PUBLIC administration, *MEDICAL care, *TECHNOLOGICAL innovations, *CUSTOMER cocreation, TELEMEDICINE, PUBLIC value, POLICY sciences, FUZZY sets |
| Abstrakt: |
Based on the well-recognized multidimensionality of public value and the increasing role of technology in public service co-production, this paper investigates how combinations of the caregivers' antecedents stemming from the Health Co-Creation Evaluation Framework, can either support or hamper value-in-use co-creation by being empowered in carrying out telemedicine. This article employs a fuzzy-set qualitative comparative analysis (fsQCA) of 23 cases and shows different but functionally equivalent configurations of conditions that lead to the co-creation and co-destruction of public value. The findings also reveal practical insights that public managers and policy makers could use to foster the co-creation of public value. [ABSTRACT FROM AUTHOR] |
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