Beyond rationality: The unsettling presence of embodied trauma and grief after high reliability organization failure.

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Titel: Beyond rationality: The unsettling presence of embodied trauma and grief after high reliability organization failure.
Autoren: Scott, Amber Lynn1 (AUTHOR) amberlynnscott@uky.edu, Ford, Jessica2 (AUTHOR)
Quelle: Communication Monographs. Dec2025, Vol. 92 Issue 4, p814-836. 23p.
Schlagwörter: *BUSINESS failures, *MINDFULNESS, *GRIEF, *EMOTIONAL trauma, *ORGANIZATIONAL resilience, *REASON, *PSYCHOLOGICAL resilience
Abstract: High reliability organization (HRO) theory, grounded in mindfulness, helps high-risk organizations avoid catastrophic errors. This paper argues HRO principles orient organizational members toward mindfulness to prevent "inertial blind spots" but this can also erode individual and organizational stability when applied post-failure. We argue catastrophic failure is a fundamentally embodied experience shaped by lived experiences, sociocultural constraints, and habituated behavior. Examining mindfulness as a starting point, we show how it facilitates operational awareness but obscures how work, bodies, and relationships are reconstituted after loss. We offer a novel framework, the Trauma-Informed Communication Framework for HROs, promoting more holistic mindfulness – one that recognizes non-linear paths of grief and trauma and better addresses tensions between individual and collective resilience following HRO failure. [ABSTRACT FROM AUTHOR]
Datenbank: Academic Search Index
Beschreibung
Abstract:High reliability organization (HRO) theory, grounded in mindfulness, helps high-risk organizations avoid catastrophic errors. This paper argues HRO principles orient organizational members toward mindfulness to prevent "inertial blind spots" but this can also erode individual and organizational stability when applied post-failure. We argue catastrophic failure is a fundamentally embodied experience shaped by lived experiences, sociocultural constraints, and habituated behavior. Examining mindfulness as a starting point, we show how it facilitates operational awareness but obscures how work, bodies, and relationships are reconstituted after loss. We offer a novel framework, the Trauma-Informed Communication Framework for HROs, promoting more holistic mindfulness – one that recognizes non-linear paths of grief and trauma and better addresses tensions between individual and collective resilience following HRO failure. [ABSTRACT FROM AUTHOR]
ISSN:03637751
DOI:10.1080/03637751.2025.2497543