Service Quality Methods and Practices to Improve Library Administration: A Pilot Study

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Published in:Standards Vol. 3; pp. 187 - 197
Main Authors: Chao-Chung Ho, Yi-Horng Lai, Ming-Shu Chen
Format: Journal Article
Language:Japanese
Published: MDPI AG 29.05.2023
Subjects:
ISSN:2305-6703
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Author Chao-Chung Ho
Ming-Shu Chen
Yi-Horng Lai
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StartPage 187
SubjectTerms analytic hierarchy process (AHP)
Applied mathematics. Quantitative methods
Mathematics
Parasuraman, Zeithaml and Berry (PZB)
QA1-939
service quality
T57-57.97
university library
Title Service Quality Methods and Practices to Improve Library Administration: A Pilot Study
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Volume 3
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