Implementation of service-based e-government and establishment of state IT components interoperability at local authorities

This paper addresses different institutional and technological contexts, which must be considered when implementing e-government features at local authorities. Estonian success in establishment of nation-wide digital record management is based on broad use of various centralized IT solutions (X-road...

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Bibliographic Details
Published in:2011 3rd International Conference on Advanced Computer Control pp. 371 - 377
Main Authors: Pappel, Ingrid, Pappel, Ingmar
Format: Conference Proceeding
Language:English
Published: IEEE 01.01.2011
Subjects:
e-governance
e-services
Government
information society
Internet
interoperability
Logic gates
paperless management
records management
service-oriented architecture
software implementation
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ISBN:1424488095, 9781424488094
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Summary:This paper addresses different institutional and technological contexts, which must be considered when implementing e-government features at local authorities. Estonian success in establishment of nation-wide digital record management is based on broad use of various centralized IT solutions (X-road, DEC etc.) and provision of interoperability of those solutions. Initial prerequisite for efficient paperless and record management is a well-implemented and well-operating electronic record management system that constitutes the main process layer of a local authority. This paper is based on e-governance project1 which has enabled to provide facilities for paperless management in about 100 local authorities. The paper concludes with a discussion of the advantages of service-based orientation for this project, and based on this, recommendations for similar projects with an infrastructural component undertaken by local governments.
ISBN:1424488095
9781424488094
DOI:10.1109/ICACC.2011.6016434