Evaluating a Future Remote Control Environment with an Experience-Driven Science Fiction Prototype

The case study presented in this paper aimed at discovering opportunities for ambient intelligence and new interaction methods for a future remote crane-operating environment. The theoretical objective was to carry out an experience-driven research project in an industrial work context, and the prac...

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Published in:2015 International Conference on Intelligent Environments pp. 81 - 88
Main Authors: Kymalainen, Tiina, Perala, Piia, Hakulinen, Jaakko, Heimonen, Tomi, James, Jobin, Pera, Juha
Format: Conference Proceeding
Language:English
Published: IEEE 01.07.2015
Subjects:
Containers
Context
Cranes
human-computer interaction (HCI)
intelligent environment (IE)
Intelligent systems
Monitoring
Prototypes
remote crane operation
science fiction prototyping (SFP)
System-on-chip
user experience (UX)
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Abstract The case study presented in this paper aimed at discovering opportunities for ambient intelligence and new interaction methods for a future remote crane-operating environment. The theoretical objective was to carry out an experience-driven research project in an industrial work context, and the practical objective was to create and evaluate a future oriented science fiction prototype. The work was carried out in close co-operation with an industrial partner who was a domain expert in the field of crane industry. The aim was to focus on clearly defined user experience goals to which the industrial partner committed. The consequent immediate objective was to focus on two explicit experiences relating to 'Feeling of being motivated' and to 'Sense of community' that were placed at the core of the design investigations. These experiences were deliberated into a science fiction prototype entitled 'Remote operator's day in a future control centre'. The science fiction prototype was further introduced to users by twofold means: as a plain, simple short story and through an interactive experience path. The main contribution of the paper is to demonstrate how an emerging technology research of a new domain may employ science fiction prototyping method as a primary means of experience design investigations.
AbstractList The case study presented in this paper aimed at discovering opportunities for ambient intelligence and new interaction methods for a future remote crane-operating environment. The theoretical objective was to carry out an experience-driven research project in an industrial work context, and the practical objective was to create and evaluate a future oriented science fiction prototype. The work was carried out in close co-operation with an industrial partner who was a domain expert in the field of crane industry. The aim was to focus on clearly defined user experience goals to which the industrial partner committed. The consequent immediate objective was to focus on two explicit experiences relating to 'Feeling of being motivated' and to 'Sense of community' that were placed at the core of the design investigations. These experiences were deliberated into a science fiction prototype entitled 'Remote operator's day in a future control centre'. The science fiction prototype was further introduced to users by twofold means: as a plain, simple short story and through an interactive experience path. The main contribution of the paper is to demonstrate how an emerging technology research of a new domain may employ science fiction prototyping method as a primary means of experience design investigations.
Author Kymalainen, Tiina
James, Jobin
Perala, Piia
Pera, Juha
Hakulinen, Jaakko
Heimonen, Tomi
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  givenname: Tiina
  surname: Kymalainen
  fullname: Kymalainen, Tiina
  email: tiina.kymalainen@vtt.fi
  organization: Human Factors of Complex Syst., VTT Tech. Res. Centre of Finland Ltd., Tampere, Finland
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  givenname: Piia
  surname: Perala
  fullname: Perala, Piia
  email: piia.m.h.perala@student.jyu.fi
  organization: Dept. of Comput. Sci. & Inf. Syst., Univ. of Jyvaskyla, Jyvaskyla, Finland
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  givenname: Jaakko
  surname: Hakulinen
  fullname: Hakulinen, Jaakko
  email: Jaakko.Hakulinen@sis.uta.fi
  organization: Tampere Unit for Comput.-Human Interaction, Univ. of Tampere, Tampere, Finland
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  givenname: Tomi
  surname: Heimonen
  fullname: Heimonen, Tomi
  email: Tomi.Heimonen@sis.uta.fi
  organization: Tampere Unit for Comput.-Human Interaction, Univ. of Tampere, Tampere, Finland
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  givenname: Jobin
  surname: James
  fullname: James, Jobin
  email: Jobin.James@sis.uta.fi
  organization: Tampere Unit for Comput.-Human Interaction, Univ. of Tampere, Tampere, Finland
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  givenname: Juha
  surname: Pera
  fullname: Pera, Juha
  email: juha.pera@konecranes.com
  organization: Ind. Design, Konecranes Ltd., Hyvinkaa, Finland
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SubjectTerms Containers
Context
Cranes
human-computer interaction (HCI)
intelligent environment (IE)
Intelligent systems
Monitoring
Prototypes
remote crane operation
science fiction prototyping (SFP)
System-on-chip
user experience (UX)
Title Evaluating a Future Remote Control Environment with an Experience-Driven Science Fiction Prototype
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