Evaluating Future Automation Work in Process Plants with an Experience-Driven Science Fiction Prototype

This paper introduces a video-illustrated science fiction prototype "Remote operator's day in a future control center in 2025" aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to...

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Vydané v:Proceedings (International Conference on Intelligent Environments) s. 54 - 61
Hlavní autori: Kymalainen, Tiina, Kaasinen, Eija, Aikala, Maiju, Hakulinen, Jaakko, Heimonen, Tomi, Paunonen, Hannu, Ruotsalainen, Jouni, Lehtikunnas, Lauri, Mannonen, Petri
Médium: Konferenčný príspevok.. Journal Article
Jazyk:English
Vydavateľské údaje: IEEE 01.09.2016
Predmet:
Automation
Context
Design analysis
Electronics
human-computer interaction (HCI)
Industry 4.0
Interviews
Manufacturing engineering
Monitoring
Process control
process control work
Production
Prototypes
Prototyping
Science fiction
science fiction prototyping
user experience (UX) design
User interfaces
ISSN:2472-7571
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Abstract This paper introduces a video-illustrated science fiction prototype "Remote operator's day in a future control center in 2025" aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to carry out experience design research in an industrial work context based on explicit user experience (UX) goals. This paper firstly describes how the nominated UX goals were implemented in a video-illustrated science fiction prototype and, secondly, how the prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with process control workers. The main contribution is to demonstrate how the science fiction prototyping method can employ video-illustration as a means for future-oriented UX research, and how complementary user-centered methods may be used for validating UX goals by means of a science fiction prototype.
AbstractList This paper introduces a video-illustrated science fiction prototype "Remote operator's day in a future control center in 2025" aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to carry out experience design research in an industrial work context based on explicit user experience (UX) goals. This paper firstly describes how the nominated UX goals were implemented in a video-illustrated science fiction prototype and, secondly, how the prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with process control workers. The main contribution is to demonstrate how the science fiction prototyping method can employ video-illustration as a means for future-oriented UX research, and how complementary user-centered methods may be used for validating UX goals by means of a science fiction prototype.
Author Mannonen, Petri
Kymalainen, Tiina
Lehtikunnas, Lauri
Heimonen, Tomi
Kaasinen, Eija
Paunonen, Hannu
Aikala, Maiju
Hakulinen, Jaakko
Ruotsalainen, Jouni
Author_xml – sequence: 1
  givenname: Tiina
  surname: Kymalainen
  fullname: Kymalainen, Tiina
  email: tiina.kymalainen@vtt.fi
  organization: Human Factors in Complex Syst., VTT Tech. Res. Centre of Finland Ltd., Tampere, Finland
– sequence: 2
  givenname: Eija
  surname: Kaasinen
  fullname: Kaasinen, Eija
  organization: Human Factors in Complex Syst., VTT Tech. Res. Centre of Finland Ltd., Tampere, Finland
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  givenname: Maiju
  surname: Aikala
  fullname: Aikala, Maiju
  organization: Human Factors in Complex Syst., VTT Tech. Res. Centre of Finland Ltd., Tampere, Finland
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  givenname: Jaakko
  surname: Hakulinen
  fullname: Hakulinen, Jaakko
  email: jaakko.hakulinen@sis.uta.fi
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  givenname: Hannu
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  email: Hannu.Paunonen@valmet.com
  organization: R&D Valmet Autom. Inc., Tampere, Finland
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  givenname: Jouni
  surname: Ruotsalainen
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  email: Jouni.Ruotsalainen@valmet.com
  organization: R&D Valmet Autom. Inc., Tampere, Finland
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  givenname: Lauri
  surname: Lehtikunnas
  fullname: Lehtikunnas, Lauri
  email: Lauri.Lehtikunnas@valmet.com
  organization: R&D Valmet Autom. Inc., Tampere, Finland
– sequence: 9
  givenname: Petri
  surname: Mannonen
  fullname: Mannonen, Petri
  email: petri.mannonen@aalto.fi
  organization: Sch. of Sci., Aalto Univ., Espoo, Finland
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SubjectTerms Automation
Context
Design analysis
Electronics
human-computer interaction (HCI)
Industry 4.0
Interviews
Manufacturing engineering
Monitoring
Process control
process control work
Production
Prototypes
Prototyping
Science fiction
science fiction prototyping
user experience (UX) design
User interfaces
Title Evaluating Future Automation Work in Process Plants with an Experience-Driven Science Fiction Prototype
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