Evaluating Future Automation Work in Process Plants with an Experience-Driven Science Fiction Prototype

This paper introduces a video-illustrated science fiction prototype "Remote operator's day in a future control center in 2025" aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to...

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Vydáno v:Proceedings (International Conference on Intelligent Environments) s. 54 - 61
Hlavní autoři: Kymalainen, Tiina, Kaasinen, Eija, Aikala, Maiju, Hakulinen, Jaakko, Heimonen, Tomi, Paunonen, Hannu, Ruotsalainen, Jouni, Lehtikunnas, Lauri, Mannonen, Petri
Médium: Konferenční příspěvek Journal Article
Jazyk:angličtina
Vydáno: IEEE 01.09.2016
Témata:
Automation
Context
Design analysis
Electronics
human-computer interaction (HCI)
Industry 4.0
Interviews
Manufacturing engineering
Monitoring
Process control
process control work
Production
Prototypes
Prototyping
Science fiction
science fiction prototyping
user experience (UX) design
User interfaces
ISSN:2472-7571
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Shrnutí:This paper introduces a video-illustrated science fiction prototype "Remote operator's day in a future control center in 2025" aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to carry out experience design research in an industrial work context based on explicit user experience (UX) goals. This paper firstly describes how the nominated UX goals were implemented in a video-illustrated science fiction prototype and, secondly, how the prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with process control workers. The main contribution is to demonstrate how the science fiction prototyping method can employ video-illustration as a means for future-oriented UX research, and how complementary user-centered methods may be used for validating UX goals by means of a science fiction prototype.
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SourceType-Conference Papers & Proceedings-2
ISSN:2472-7571
DOI:10.1109/IE.2016.17