Framework for Measuring Knowledge Management for Service Development in Industrial Distributor

Knowledge is asset to enhance the company's competitiveness. By managing knowledge, companies can improve performance in developing products and services to their customers. Many papers discuss the benefits, the process, and the success factors of knowledge management. However, discussion on it...

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Vydané v:	Lecture notes in engineering and computer science Ročník 2; s. 1094 - 1099
Hlavný autor:	Sofianti, T D
Médium:	Journal Article
Jazyk:	English
Vydavateľské údaje:	01.01.2014
Predmet:	Customers Distributors Knowledge management Maintenance Order disorder Performance enhancement Sales
ISBN:	9789881925336, 9881925339
ISSN:	2078-0958, 2078-0966
On-line prístup:	Získať plný text
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