A strategic approach to workforce analytics: Integrating science and agility

Workforce analytics is a major emerging trend in human resource management. Yet, despite the enthusiasm, there exists a misunderstanding of how organizations can successfully use workforce analytics to achieve important organizational outcomes. This article proposes ways to overcome this execution d...

Celý popis

Uložené v:
Podrobná bibliografia
Vydané v:Business horizons Ročník 61; číslo 3; s. 397 - 407
Hlavní autori: McIver, Derrick, Lengnick-Hall, Mark L., Lengnick-Hall, Cynthia A.
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: Elsevier Inc 01.05.2018
Predmet:
ISSN:0007-6813, 1873-6068
On-line prístup:Získať plný text
Tagy: Pridať tag
Žiadne tagy, Buďte prvý, kto otaguje tento záznam!
Abstract Workforce analytics is a major emerging trend in human resource management. Yet, despite the enthusiasm, there exists a misunderstanding of how organizations can successfully use workforce analytics to achieve important organizational outcomes. This article proposes ways to overcome this execution dilemma and achieve organizational success with workforce analytics through the integration of agile development with scientific research. We use a number of company examples to outline five key parts of an agile workforce analytics process: (1) prioritizing issues, (2) integrating deductive and inductive approaches, (3) preparing and validating data, (4) applying multiple methods in concert to support decisions, and (5) transforming insight into action to improve business outcomes.
AbstractList Workforce analytics is a major emerging trend in human resource management. Yet, despite the enthusiasm, there exists a misunderstanding of how organizations can successfully use workforce analytics to achieve important organizational outcomes. This article proposes ways to overcome this execution dilemma and achieve organizational success with workforce analytics through the integration of agile development with scientific research. We use a number of company examples to outline five key parts of an agile workforce analytics process: (1) prioritizing issues, (2) integrating deductive and inductive approaches, (3) preparing and validating data, (4) applying multiple methods in concert to support decisions, and (5) transforming insight into action to improve business outcomes.
Author Lengnick-Hall, Mark L.
Lengnick-Hall, Cynthia A.
McIver, Derrick
Author_xml – sequence: 1
  givenname: Derrick
  surname: McIver
  fullname: McIver, Derrick
  email: derrick.mciver@wmich.edu
  organization: Western Michigan University, 1903 W. Michigan Avenue, Kalamazoo, MI 49008, U.S.A
– sequence: 2
  givenname: Mark L.
  surname: Lengnick-Hall
  fullname: Lengnick-Hall, Mark L.
  email: mark.lengnickhall@utsa.edu
  organization: University of Texas at San Antonio, San Antonio, TX 78249, U.S.A
– sequence: 3
  givenname: Cynthia A.
  surname: Lengnick-Hall
  fullname: Lengnick-Hall, Cynthia A.
  email: cynthia.lengnickhall@utsa.edu
  organization: University of Texas at San Antonio, San Antonio, TX 78249, U.S.A
BookMark eNotkM1qwzAQhEVJoUnaN-hBL2B314oluYdCCP0JGHppz0KW5ERpsIKktuTt6zQ5DcMMs8s3I5MhDI6Qe4QSAfnDruy-0zbEsgKUJWAJUF-RKUrBCg5cTsgUAETBJbIbMktpd7Ic2ZS0S5py1NltvKH6cIhBmy3Ngf6G-NWHaBzVg94fszfpka6HsTi2_bChyXg3_MeW6o3f-3y8Jde93id3d9E5-Xx5_li9Fe3763q1bAtXIeRC19AseN3UlbaicZqLvkPDQdpa9oJ3mlWm0aLqORrLK2RSNEbUDRroFgiWzcnTedeNR368i-ryjPXRmaxs8ApBndionTqzUSc2ClCNbNgf6SJcrw
ContentType Journal Article
Copyright 2018 Kelley School of Business, Indiana University
Copyright_xml – notice: 2018 Kelley School of Business, Indiana University
DOI 10.1016/j.bushor.2018.01.005
DatabaseTitleList
DeliveryMethod fulltext_linktorsrc
Discipline Business
EISSN 1873-6068
EndPage 407
ExternalDocumentID S0007681318300053
GroupedDBID --K
--M
-ET
-~X
.DC
.~1
0R~
13V
186
1B1
1OL
1RT
1~.
1~5
23N
2FS
3EH
3R3
4.4
41~
457
4G.
5GY
5VS
66.
6J9
7-5
71M
85S
8GL
8P~
8VB
9JO
9M8
AABNK
AABXT
AACTN
AAEDT
AAEDW
AAIAV
AAIKJ
AAKOC
AALRI
AAOAW
AAQFI
AAQXK
AAXUO
AAYJJ
AAYOK
ABFRF
ABJNI
ABKBG
ABMAC
ABMVD
ABPPZ
ABTAH
ABXDB
ACDAQ
ACGFO
ACGFS
ACHQT
ACHRH
ACNCT
ACNTT
ACRLP
ACTDY
ADBBV
ADEZE
ADMHC
ADMUD
ADVLN
AEBSH
AEFWE
AEKER
AEMOZ
AETEA
AFFDN
AFFNX
AFKWA
AFTJW
AGHFR
AGHSJ
AGUBO
AGUMN
AGYEJ
AHHHB
AI.
AIEXJ
AIKHN
AITUG
AJOXV
AKRWK
AKVCP
ALEEW
ALEQD
ALMA_UNASSIGNED_HOLDINGS
AMFUW
AMRAJ
ASPBG
AVWKF
AXJTR
AZFZN
BKOJK
BKOMP
BLXMC
BNSAS
C1A
CS3
EBE
EBR
EBS
EBU
ECR
EFJIC
EHE
EJD
EMK
EO8
EO9
EP2
EP3
F5P
FAC
FAS
FDB
FEDTE
FGOYB
FIRID
FJW
FNPLU
FYGXN
G-2
G-Q
GBLVA
GICCO
HF~
HLX
HVGLF
HZ~
H~9
IAO
IBG
IEA
IGG
IHE
IOF
IPC
ISM
ITC
J1W
K-O
K1G
KOM
LG8
M41
MO0
N95
N9A
NEJ
NHB
O-L
O9-
OAUVE
OHT
OZT
P-8
P-9
P-O
P2P
PC.
PQQKQ
Q38
QWB
R2-
RIG
ROL
RPZ
SBM
SDF
SDG
SDP
SEB
SES
SEW
SPCBC
SSB
SSL
SSZ
T5K
TH9
TN5
TWZ
U5U
UBW
UKR
UPT
VH1
VQA
WH7
WUQ
XI7
XSW
XZL
YCJ
YK3
YYQ
ZCA
ZCG
ZE2
ZHY
ZL0
ZY4
~8M
~G-
ID FETCH-LOGICAL-e210t-a509465952ad79ea67fb1c608d58f76ba32c9a72f61cd6213879c7591c0b410d3
ISICitedReferencesCount 77
ISICitedReferencesURI http://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=Summon&SrcAuth=ProQuest&DestLinkType=CitingArticles&DestApp=WOS_CPL&KeyUT=000431161800006&url=https%3A%2F%2Fcvtisr.summon.serialssolutions.com%2F%23%21%2Fsearch%3Fho%3Df%26include.ft.matches%3Dt%26l%3Dnull%26q%3D
ISSN 0007-6813
IngestDate Tue Jul 16 04:30:25 EDT 2024
IsPeerReviewed true
IsScholarly true
Issue 3
Keywords Advanced analytics
Human resource management
Agile development
Workforce analytics
Language English
LinkModel OpenURL
MergedId FETCHMERGED-LOGICAL-e210t-a509465952ad79ea67fb1c608d58f76ba32c9a72f61cd6213879c7591c0b410d3
PageCount 11
ParticipantIDs elsevier_sciencedirect_doi_10_1016_j_bushor_2018_01_005
PublicationCentury 2000
PublicationDate May-June 2018
PublicationDateYYYYMMDD 2018-05-01
PublicationDate_xml – month: 05
  year: 2018
  text: May-June 2018
PublicationDecade 2010
PublicationTitle Business horizons
PublicationYear 2018
Publisher Elsevier Inc
Publisher_xml – name: Elsevier Inc
References Acito, Khatri (bib0005) 2014; 57
Barends, Rousseau, Briner (bib0010) 2014
Conboy, K., & Fitzgerald, B. (2004). Toward a conceptual framework of agile methods: A study of agility in different disciplines. In
Ulrich, Dulebohn (bib0115) 2015; 25
Rasmussen, Ulrich (bib0090) 2015; 44
Available at
Gaker, W. (2015, November 10).
Pfeffer, J., & Sutton, R. (2011, September 3). Trust the evidence, not your instincts.
Wright, P. M. (2008). Human resource strategy: Adapting to the age of globalization.
Beck, K., Beedle, M., Van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., et al. (2001).
Chen, Ravichandar, Proctor (bib0030) 2016; 59
Ward, Marsolo, Froehle (bib0120) 2014; 57
Guenole, N., & Ferrar, J. (2014). Active employee participation in workforce analytics.
Marler, Boudreau (bib0080) 2017; 28
Souza (bib0105) 2014; 57
SHRM Foundation. (2016).
Guenole, N., Feinzig, S., Ferrar, J., & Allden, J. (2015).
Boudreau, Ramstad (bib0025) 2005; 44
Siegel (bib0100) 2013
(pp. 37–44). New York, NY: Association for Computer Machinery.
Hirsch, Sachs, Toryfter (bib0065) 2015; 6
Lawler, E. E. (2015, May 20). Talent analytics: Old wine in new bottles?
Ulrich (bib0110) 1998
Becker, Huselid, Ulrich (bib0020) 2001
Deloitte (bib0040) 2017
Kotter (bib0070) 1996
Earley (bib0045) 2015; 58
References_xml – year: 2013
  ident: bib0100
  article-title: Predictive analytics: The power to predict who will click, buy, lie, or die
– year: 2017
  ident: bib0040
  article-title: Rewriting the rules for the digital age: 2017 Deloitte global human capital trends
– volume: 44
  start-page: 129
  year: 2005
  end-page: 136
  ident: bib0025
  article-title: Talentship, talent segmentation, and sustainability: A new HR decision science paradigm for a new strategy definition
  publication-title: Human Resource Management
– volume: 57
  start-page: 571
  year: 2014
  end-page: 582
  ident: bib0120
  article-title: Applications of business analytics in healthcare
  publication-title: Business Horizons
– reference: Guenole, N., Feinzig, S., Ferrar, J., & Allden, J. (2015).
– reference: (pp. 37–44). New York, NY: Association for Computer Machinery.
– year: 2001
  ident: bib0020
  article-title: The HR scorecard: Linking people, strategy, and performance
– volume: 57
  start-page: 595
  year: 2014
  end-page: 605
  ident: bib0105
  article-title: Supply chain analytics
  publication-title: Business Horizons
– volume: 59
  start-page: 635
  year: 2016
  end-page: 644
  ident: bib0030
  article-title: Managing the transition to the new agile business and product development model: Lessons from Cisco Systems
  publication-title: Business Horizons
– volume: 25
  start-page: 188
  year: 2015
  end-page: 204
  ident: bib0115
  article-title: Are we there yet? What’s next for HR?
  publication-title: Human Resource Management Review
– reference: Conboy, K., & Fitzgerald, B. (2004). Toward a conceptual framework of agile methods: A study of agility in different disciplines. In
– volume: 44
  start-page: 236
  year: 2015
  end-page: 242
  ident: bib0090
  article-title: Learning from practice: How HR analytics avoids being a management fad
  publication-title: Organizational Dynamics
– volume: 57
  start-page: 565
  year: 2014
  end-page: 570
  ident: bib0005
  article-title: Business analytics: Why now and what next?
  publication-title: Business Horizons
– year: 2014
  ident: bib0010
  article-title: Evidence-based management: The basic principles
– reference: . Available at
– year: 1996
  ident: bib0070
  article-title: Leading change
– reference: Guenole, N., & Ferrar, J. (2014). Active employee participation in workforce analytics.
– reference: Gaker, W. (2015, November 10).
– reference: Wright, P. M. (2008). Human resource strategy: Adapting to the age of globalization.
– year: 1998
  ident: bib0110
  article-title: Delivering results: A new mandate for human resource professionals
– reference: Pfeffer, J., & Sutton, R. (2011, September 3). Trust the evidence, not your instincts.
– volume: 6
  start-page: 7
  year: 2015
  end-page: 9
  ident: bib0065
  article-title: Getting started with predictive workforce analytics
  publication-title: Workforce Solutions Review
– reference: SHRM Foundation. (2016).
– volume: 58
  start-page: 493
  year: 2015
  end-page: 500
  ident: bib0045
  article-title: Data analytics in auditing: Opportunities and challenges
  publication-title: Business Horizons
– volume: 28
  start-page: 3
  year: 2017
  end-page: 26
  ident: bib0080
  article-title: An evidence-based review of HR analytics
  publication-title: International Journal of Human Resource Management
– reference: Lawler, E. E. (2015, May 20). Talent analytics: Old wine in new bottles?
– reference: Beck, K., Beedle, M., Van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., et al. (2001).
SSID ssj0007613
Score 2.493098
Snippet Workforce analytics is a major emerging trend in human resource management. Yet, despite the enthusiasm, there exists a misunderstanding of how organizations...
SourceID elsevier
SourceType Publisher
StartPage 397
SubjectTerms Advanced analytics
Agile development
Human resource management
Workforce analytics
Title A strategic approach to workforce analytics: Integrating science and agility
URI https://dx.doi.org/10.1016/j.bushor.2018.01.005
Volume 61
WOSCitedRecordID wos000431161800006&url=https%3A%2F%2Fcvtisr.summon.serialssolutions.com%2F%23%21%2Fsearch%3Fho%3Df%26include.ft.matches%3Dt%26l%3Dnull%26q%3D
hasFullText 1
inHoldings 1
isFullTextHit
isPrint
journalDatabaseRights – providerCode: PRVESC
  databaseName: Elsevier SD Freedom Collection Journals 2021
  customDbUrl:
  eissn: 1873-6068
  dateEnd: 99991231
  omitProxy: false
  ssIdentifier: ssj0007613
  issn: 0007-6813
  databaseCode: AIEXJ
  dateStart: 19950101
  isFulltext: true
  titleUrlDefault: https://www.sciencedirect.com
  providerName: Elsevier
link http://cvtisr.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwtV1ba9swFBZZOsZexq50V_Swt6BgWY4uezNdRzNCGayDvBlLstuU4ozELe2e98N3ZEmOSxlsg70Yx8Zxcs7no-Oj73xC6L2RKeQRLCPaaE0ybROiUzEjmTVKQArtNKu6xSbE8bFcLtWX0ehn7IW5uhBNI6-v1ff_6mo4Bs52rbN_4e7-S-EA7IPTYQtuh-0fOT6fbIPirOkVw12G6RhYkKF2DQLlxY2TZ3blgHnQi-jqCuFB7wRcTx1r9vakbyTJn603qx-xztcV9eaBCPrRCT2avvtnUTWnDXwmR6Wf3nCtQZPF9LfnD26a9mxVTvLpsBxB5Y7852tksU_mFo3TZSKES991Oq18qJWCEXh9ksNY7IXZA-bYILAyz-INY3TmV8q9E_59JeJ8qi-3YAlH3JOdKGsy2w13PQnxq5-GpC6qdT3J99AewFTJMdrL54fLz_2ILjgNK_L5fxFbMDue4N17DfKaQa5y8hg9Ci8ZOPfgeIJGVfMUPYjue4YWOe4xgiNGcLvGPUZwj5EPeIAQHBACpy0OCHmOvn06PDk4ImFZDVLBg9eS0mkmOhnJtLRCVSUXtaaGJ9LOZC24LllqVCnSmlNjeUqZFMqAXahJdEYTy16gcbNuqn2EZy4fr2xVW5NmzGjFFbNS1dzAAJyK-iUS0RJF-IE-UyvAY0UkGJ4X3oaFs2GR0AJs-Oqfr3yNHu5w-QaN281l9RbdN1ftart5F1z7C4Cecnk
linkProvider Elsevier
openUrl ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=A+strategic+approach+to+workforce+analytics%3A+Integrating+science+and+agility&rft.jtitle=Business+horizons&rft.au=McIver%2C+Derrick&rft.au=Lengnick-Hall%2C+Mark+L.&rft.au=Lengnick-Hall%2C+Cynthia+A.&rft.date=2018-05-01&rft.pub=Elsevier+Inc&rft.issn=0007-6813&rft.eissn=1873-6068&rft.volume=61&rft.issue=3&rft.spage=397&rft.epage=407&rft_id=info:doi/10.1016%2Fj.bushor.2018.01.005&rft.externalDocID=S0007681318300053
thumbnail_l http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0007-6813&client=summon
thumbnail_m http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0007-6813&client=summon
thumbnail_s http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0007-6813&client=summon