SKARGA NA TWITTERZE (SPOSOBY WYRAŻANIA SKARG PRZEZ KLIENTÓW FIRM TELEKOMUNIKACYJNYCH)

This paper is dedicated to statements expressing complaint, which are published on Twitter, a microblogging website. The research material covers interaction between customers and service providers of telecommunication companies. The aim of the analysis is to determine the impact of the communicatio...

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Bibliographic Details

Published in:	Poradnik językowy no. 9; pp. 28 - 40
Main Author:	Tereszkiewicz, Anna
Format:	Journal Article
Language:	Polish
Published:	Dom Wydawniczy ELIPSA 2015 ELIPSA Publishing House
Subjects:	Applied Linguistics Language and Literature Studies complaints twitter telecommunication companies
ISSN:	0551-5343
Online Access:	Get full text
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