Nurse reported quality of care: A measure of hospital quality

As the primary providers of round‐the‐clock bedside care, nurses are well positioned to report on hospital quality of care. Researchers have not examined how nurses' reports of quality correspond with standard process or outcomes measures of quality. We assess the validity of evaluating hospita...

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Bibliographic Details
Published in:Research in nursing & health Vol. 35; no. 6; pp. 566 - 575
Main Authors: McHugh, Matthew D., Stimpfel, Amy Witkoski
Format: Journal Article
Language:English
Published: Hoboken Wiley Subscription Services, Inc., A Wiley Company 01.12.2012
Wiley
Wiley Subscription Services, Inc
Subjects:
Attitude of Health Personnel
Biological and medical sciences
Data Collection - methods
Health participants
Hospitals
Human performance
Humans
Medical personnel
Medical sciences
Miscellaneous
Myocardial infarction
Nurses
nursing
Nursing care
Nursing Staff, Hospital
Outcome and Process Assessment, Health Care
Patient satisfaction
Patients
Pneumonia
Public health. Hygiene
Public health. Hygiene-occupational medicine
public reporting
Quality Indicators, Health Care
Quality of care
Regression Analysis
Reproducibility of Results
Retrospective Studies
Satisfaction
United States
United States
United States > US
Human
Nursing
public reporting
Health staff
Quality
Hospital
quality of care
Public health
Care
Nurse
ISSN:0160-6891, 1098-240X, 1098-240X
Online Access:Get full text
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Summary:As the primary providers of round‐the‐clock bedside care, nurses are well positioned to report on hospital quality of care. Researchers have not examined how nurses' reports of quality correspond with standard process or outcomes measures of quality. We assess the validity of evaluating hospital quality by aggregating hospital nurses' responses to a single item that asks them to report on quality of care. We found that a 10% increment in the proportion of nurses reporting excellent quality of care was associated with lower odds of mortality and failure to rescue; greater patient satisfaction; and higher composite process of care scores for acute myocardial infarction, pneumonia, and surgical patients. Nurse reported quality of care is a useful indicator of hospital performance. © 2012 Wiley Periodicals, Inc. Res Nurs Health 35:566–575, 2012
Bibliography:istex:B8E9438BEF475391F0B18C3284705FCF546EFAEA
The authors would like to thank Mr. Tim Cheney for his contributions to the manuscript. This study was funded by Robert Wood Johnson Foundation Nurse Faculty Scholars program (McHugh) and National Institute of Nursing Research (R01-NR-004513, P30-NR-005043, and T32-NR-007104, Linda Aiken, PI).
ArticleID:NUR21503
ark:/67375/WNG-H0MPNWS0-N
The authors would like to thank Mr. Tim Cheney for his contributions to the manuscript. This study was funded by Robert Wood Johnson Foundation Nurse Faculty Scholars program (McHugh) and National Institute of Nursing Research (R01‐NR‐004513, P30‐NR‐005043, and T32‐NR‐007104, Linda Aiken, PI).
Assistant Professor of Nursing.
Post‐Doctoral Research Fellow.
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Post-Doctoral Research Fellow.
ISSN:0160-6891
1098-240X
1098-240X
DOI:10.1002/nur.21503