Nurse reported quality of care: A measure of hospital quality

As the primary providers of round‐the‐clock bedside care, nurses are well positioned to report on hospital quality of care. Researchers have not examined how nurses' reports of quality correspond with standard process or outcomes measures of quality. We assess the validity of evaluating hospita...

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Veröffentlicht in:Research in nursing & health Jg. 35; H. 6; S. 566 - 575
Hauptverfasser: McHugh, Matthew D., Stimpfel, Amy Witkoski
Format: Journal Article
Sprache:Englisch
Veröffentlicht: Hoboken Wiley Subscription Services, Inc., A Wiley Company 01.12.2012
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ISSN:0160-6891, 1098-240X, 1098-240X
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Zusammenfassung:As the primary providers of round‐the‐clock bedside care, nurses are well positioned to report on hospital quality of care. Researchers have not examined how nurses' reports of quality correspond with standard process or outcomes measures of quality. We assess the validity of evaluating hospital quality by aggregating hospital nurses' responses to a single item that asks them to report on quality of care. We found that a 10% increment in the proportion of nurses reporting excellent quality of care was associated with lower odds of mortality and failure to rescue; greater patient satisfaction; and higher composite process of care scores for acute myocardial infarction, pneumonia, and surgical patients. Nurse reported quality of care is a useful indicator of hospital performance. © 2012 Wiley Periodicals, Inc. Res Nurs Health 35:566–575, 2012
Bibliographie:istex:B8E9438BEF475391F0B18C3284705FCF546EFAEA
The authors would like to thank Mr. Tim Cheney for his contributions to the manuscript. This study was funded by Robert Wood Johnson Foundation Nurse Faculty Scholars program (McHugh) and National Institute of Nursing Research (R01-NR-004513, P30-NR-005043, and T32-NR-007104, Linda Aiken, PI).
ArticleID:NUR21503
ark:/67375/WNG-H0MPNWS0-N
The authors would like to thank Mr. Tim Cheney for his contributions to the manuscript. This study was funded by Robert Wood Johnson Foundation Nurse Faculty Scholars program (McHugh) and National Institute of Nursing Research (R01‐NR‐004513, P30‐NR‐005043, and T32‐NR‐007104, Linda Aiken, PI).
Assistant Professor of Nursing.
Post‐Doctoral Research Fellow.
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Post-Doctoral Research Fellow.
ISSN:0160-6891
1098-240X
1098-240X
DOI:10.1002/nur.21503