Khumalo, L. X., Ditsele, T., & Rwodzi, C. (2023). Communication challenges faced by customers who are less proficient in English and Afrikaans at two South African state-owned enterprises. Literator, 44(1), e1-e12. https://doi.org/10.4102/lit.v44i1.1959
Chicago Style (17th ed.) CitationKhumalo, Lungisani X., Thabo Ditsele, and Christopher Rwodzi. "Communication Challenges Faced by Customers Who Are Less Proficient in English and Afrikaans at Two South African State-owned Enterprises." Literator 44, no. 1 (2023): e1-e12. https://doi.org/10.4102/lit.v44i1.1959.
MLA (9th ed.) CitationKhumalo, Lungisani X., et al. "Communication Challenges Faced by Customers Who Are Less Proficient in English and Afrikaans at Two South African State-owned Enterprises." Literator, vol. 44, no. 1, 2023, pp. e1-e12, https://doi.org/10.4102/lit.v44i1.1959.