The COVID-19 pandemic and E-learning: challenges and opportunities from the perspective of students and instructors
The spread of COVID-19 poses a threat to humanity, as this pandemic has forced many global activities to close, including educational activities. To reduce the spread of the virus, education institutions have been forced to switch to e-learning using available educational platforms, despite the chal...
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| Published in: | Journal of computing in higher education Vol. 34; no. 1; pp. 21 - 38 |
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| Main Authors: | , , , , |
| Format: | Journal Article |
| Language: | English |
| Published: |
New York
Springer US
01.04.2022
Springer Springer Nature B.V |
| Subjects: | |
| ISSN: | 1042-1726, 1867-1233 |
| Online Access: | Get full text |
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| Abstract | The spread of COVID-19 poses a threat to humanity, as this pandemic has forced many global activities to close, including educational activities. To reduce the spread of the virus, education institutions have been forced to switch to e-learning using available educational platforms, despite the challenges facing this sudden transformation. In order to further explore the potentials challenges facing learning activities, the focus of this study is on e-learning from students’ and instructor’s perspectives on using and implementing e-learning systems in a public university during the COVID-19 pandemic. The study targets the society that includes students and teaching staff in the Information Technology (IT) faculty at the University of Benghazi. The descriptive-analytical approach was applied and the results were analyzed by statistical methods. Two types of questionnaires were designed and distributed, i.e., the student questionnaire and the instructor questionnaire. Four dimensions have been highlighted to reach the expected results, i.e., the extent of using e-learning during the COVID-19 pandemic, advantages, disadvantages and obstacles of implementing E-learning in the IT faculty. By analyzing the results, we achieved encouraging results that throw light on some of the issues, challenges and advantages of using e-learning systems instead of traditional education in higher education in general and during emergency periods. |
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| AbstractList | The spread of COVID-19 poses a threat to humanity, as this pandemic has forced many global activities to close, including educational activities. To reduce the spread of the virus, education institutions have been forced to switch to e-learning using available educational platforms, despite the challenges facing this sudden transformation. In order to further explore the potentials challenges facing learning activities, the focus of this study is on e-learning from students’ and instructor’s perspectives on using and implementing e-learning systems in a public university during the COVID-19 pandemic. The study targets the society that includes students and teaching staff in the Information Technology (IT) faculty at the University of Benghazi. The descriptive-analytical approach was applied and the results were analyzed by statistical methods. Two types of questionnaires were designed and distributed, i.e., the student questionnaire and the instructor questionnaire. Four dimensions have been highlighted to reach the expected results, i.e., the extent of using e-learning during the COVID-19 pandemic, advantages, disadvantages and obstacles of implementing E-learning in the IT faculty. By analyzing the results, we achieved encouraging results that throw light on some of the issues, challenges and advantages of using e-learning systems instead of traditional education in higher education in general and during emergency periods. The spread of COVID-19 poses a threat to humanity, as this pandemic has forced many global activities to close, including educational activities. To reduce the spread of the virus, education institutions have been forced to switch to e-learning using available educational platforms, despite the challenges facing this sudden transformation. In order to further explore the potentials challenges facing learning activities, the focus of this study is on e-learning from students' and instructor's perspectives on using and implementing e-learning systems in a public university during the COVID-19 pandemic. The study targets the society that includes students and teaching staff in the Information Technology (IT) faculty at the University of Benghazi. The descriptive-analytical approach was applied and the results were analyzed by statistical methods. Two types of questionnaires were designed and distributed, i.e., the student questionnaire and the instructor questionnaire. Four dimensions have been highlighted to reach the expected results, i.e., the extent of using e-learning during the COVID-19 pandemic, advantages, disadvantages and obstacles of implementing E-learning in the IT faculty. By analyzing the results, we achieved encouraging results that throw light on some of the issues, challenges and advantages of using e-learning systems instead of traditional education in higher education in general and during emergency periods.The spread of COVID-19 poses a threat to humanity, as this pandemic has forced many global activities to close, including educational activities. To reduce the spread of the virus, education institutions have been forced to switch to e-learning using available educational platforms, despite the challenges facing this sudden transformation. In order to further explore the potentials challenges facing learning activities, the focus of this study is on e-learning from students' and instructor's perspectives on using and implementing e-learning systems in a public university during the COVID-19 pandemic. The study targets the society that includes students and teaching staff in the Information Technology (IT) faculty at the University of Benghazi. The descriptive-analytical approach was applied and the results were analyzed by statistical methods. Two types of questionnaires were designed and distributed, i.e., the student questionnaire and the instructor questionnaire. Four dimensions have been highlighted to reach the expected results, i.e., the extent of using e-learning during the COVID-19 pandemic, advantages, disadvantages and obstacles of implementing E-learning in the IT faculty. By analyzing the results, we achieved encouraging results that throw light on some of the issues, challenges and advantages of using e-learning systems instead of traditional education in higher education in general and during emergency periods. |
| Audience | Higher Education Postsecondary Education |
| Author | Rashaideh, Hasan Maatuk, Abdelsalam M. Elberkawi, Ebitisam K. Aljawarneh, Shadi Alharbi, Hadeel |
| Author_xml | – sequence: 1 givenname: Abdelsalam M. orcidid: 0000-0001-9133-8389 surname: Maatuk fullname: Maatuk, Abdelsalam M. email: abdelsalam.maatuk@uob.edu.ly organization: Faculty of Information Technology, Benghazi University – sequence: 2 givenname: Ebitisam K. surname: Elberkawi fullname: Elberkawi, Ebitisam K. organization: Faculty of Information Technology, Benghazi University – sequence: 3 givenname: Shadi surname: Aljawarneh fullname: Aljawarneh, Shadi organization: Faculty of Computer and Information Technology – sequence: 4 givenname: Hasan surname: Rashaideh fullname: Rashaideh, Hasan organization: Department of Computer Science, Prince Abdullah Ben Ghazi Faculty of Information Technology and Communication Technology, Al-Balqa Applied University – sequence: 5 givenname: Hadeel surname: Alharbi fullname: Alharbi, Hadeel organization: Computer Science, Ha’il University |
| BackLink | http://eric.ed.gov/ERICWebPortal/detail?accno=EJ1330843$$DView record in ERIC https://www.ncbi.nlm.nih.gov/pubmed/33967563$$D View this record in MEDLINE/PubMed |
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| References | Gaebel, M., Kupriyanova, V., Morais, R. and Colucci, E. 2014. E-learning in European Higher Education Institutions November 2014 Results of a mapping survey conducted in October–December 2013 Michael Gaebel, Veronika Kupriyanova, Rita Morais, Elizabeth Colucci. Altawaty, J. A., Benismail, A. and Maatuk, A. M.. 2020. Experts' opinion on the IT skills training needs among healthcare workers. In Proceedigs of International Conference on Engineering and Information Management Systems 2020 (ICEMIS'20), Almaty, Kazakhstan, September 14–16. DOI: https://doi.org/10.1145/3410352.3410790 Aljawarneh, S., Maatuk, A. and Ali, A. 2012. Security Issues in Cloud Computing: A Perspective, In The Proceedings of the 9th International Conference on Electronics, Computer and Computation (ICECCO’12), Ankara, Turkey. Mukhtar, K., Javed, K., Arooj, M., Sethi A. Advantages, limitations and recommendations for online learning during COVID-19 pandemic era. 2020;36 (COVID19-S4): COVID19-S27-S31. Doi: https://doi.org/https://doi.org/10.12669/pjms.36.COVID19-S4.2785 SamirMEl-SeoudATaj-EddinIATFSeddiekNEl-KhoulyMMNosseirAE-learning and Students’ Motivation: A Research Study on the Effect of E-learning on Higher EducationInternational Journal of Emerging Technologies in Learning.201494202610.3991/ijet.v9i4.3465 GaurPResearch trends in E-learning Poonam GaurShanlax International Journal of Commerce.201861363910.5281/zenodo.1438182 MsPToroUA review of literature on knowledge management using ICTHigher Education.2013416267 RadhaRMahalakshmiKSathishVSaravanakumarARE-learning during lockdown of Covid-19 pandemic: A Global PerspectiveInternational Journal of Control and Automation202013410881099 Abdullah, F. M., Mohammed, A. A., Maatuk, A. M. and Elberkawi, E. K.: Application of electronic management system in governmental institutions: An empirical study on the Libyan civil registration. In Proceedings of 2nd International Conference on Data Science, E-Learning and Information Systems (DATA '19). Dubai, UAE—December 02 - 05, 2019. ACM: New York, NY, USA, Article No. 19. Doi: https://doi.org/10.1145/3368691.3368710 Aung TN, Khaing SS. Challenges of implementing e-learning in developing countries: A review. In International Conference on Genetic and Evolutionary Computing. Springer, Cham; 2015. pp. 405–411. Somayeh, M., Dehghani, M., Mozaffari, F., Ghasemnegad, S.M., Hakimi, H. and Samaneh, B. 2016. The effectiveness of E-learning in learning : A review of the literature Ph.D. of Nursing, Instructor, Department of nursing, Lahijan Branch, Islamic Azad University, Instructor, Department of Operating Room, Faculty of Medical Sciences, Birjand Un. International Journal of Medical Research & Health Sciences. 5(2): 86–91. ArkorfulVAbaidooNThe role of e-learning, advantages and disadvantages of its adoption in higher educationInternational Journal of Instructional Technology and Distance Learning.20151212942 LaraJAAljawarnehSPamplonaSSpecial issue on the current trends in E-learning AssessmentJournal of Computing in Higher Education2020321810.1007/s12528-019-09235-w SelimHME-learning critical success factors: An exploratory investigation of student perceptionsInternational Journal of Technology Marketing.20072215710.1504/ijtmkt.2007.014791 Aljawarneh, S., Muhsin, Z., Nsour, A., Alkhateeb, F. and AlMaghayreh, E. (2010). E-learning tools and technologies in education. In A Perspective. LINC Proceedings Benefits, E.-L. 2016. Nischal Guragain. February (2016). YenginIKarahocaAKarahocaDAn E-learning success model for instructors’ satisfaction in the perspective of interaction and usability outcomesProcedia Computer Science.2011320111396140310.1016/j.procs.2011.01.021 ZareMSarikhaniRSalariMMansouriVThe impact of E-learning on university students’ academic achievement and creativityJournal of Technical Education and Training.2016812533 AliMKhaled HossainSMAhmedTEffectiveness of E-learning for university students: Evidence from BangladeshAsian Journal of Empirical Research.201881035236010.18488/journal.1007/2018.8.10/1007.10.352.360 LizcanoDLaraJAWhiteBBlockchain-based approach to create a model of trust in open and ubiquitous higher educationJournal of Computing in Higher Education20203210913410.1007/s12528-019-09209-y AboagyeEYawsonJAAppiahKNCOVID-19 and E-learning: The Challenges of Students in Tertiary InstitutionsSocial Education Research2020211810.37256/ser.212021422 EserogheneUAhmadAThe impact of E-learning on academic performance: Preliminary examination of King Khalid UniversityInternational Journal of Academic Research in Progressive Education and Development.2018771839610.6007/IJARPED/v7-i1/3903 HarandiSREffects of e-learning on Students’ MotivationProcedia—Social and Behavioral Sciences.201518142343010.1016/j.sbspro.2015.04.905 MödritscherFThe Impact of an E-Learning Strategy on Pedagogical AspectsInternational journal of instructional technology and distance learning2006338598 Gautam, P. 2020. Advantages and disadvantages of online learning. In E-Learning Industry. AljawarnehSAReviewing and exploring innovative ubiquitous learning tools in higher educationJournal of Computing in Higher Education202032577310.1007/s12528-019-09207-0 GoyalSE-learning: Future of educationJournal of Education and Learning (EduLearn).20126423910.11591/edulearn.v6i4.168 Oludare JethroOMoradeke GraceAKolawole ThomasAE-learning and Its Effects on Teaching and Learning in a Global AgeInternational Journal of Academic Research in Business and Social Sciences.20122122226990 9274_CR19 JA Lara (9274_CR25) 2020; 32 F Mödritscher (9274_CR28) 2006; 3 U Eseroghene (9274_CR5) 2018; 7 HM Selim (9274_CR13) 2007; 2 E Aboagye (9274_CR17) 2020; 2 SR Harandi (9274_CR9) 2015; 181 M Samir (9274_CR12) 2014; 9 9274_CR20 9274_CR21 9274_CR26 9274_CR27 9274_CR22 M Ali (9274_CR1) 2018; 8 O Oludare Jethro (9274_CR11) 2012; 2 9274_CR6 9274_CR4 9274_CR2 P Ms (9274_CR10) 2013; 4 S Goyal (9274_CR8) 2012; 6 SA Aljawarneh (9274_CR24) 2020; 32 M Zare (9274_CR16) 2016; 8 V Arkorful (9274_CR3) 2015; 12 P Gaur (9274_CR7) 2018; 6 I Yengin (9274_CR15) 2011; 3 D Lizcano (9274_CR23) 2020; 32 R Radha (9274_CR18) 2020; 13 9274_CR14 |
| References_xml | – reference: SelimHME-learning critical success factors: An exploratory investigation of student perceptionsInternational Journal of Technology Marketing.20072215710.1504/ijtmkt.2007.014791 – reference: Oludare JethroOMoradeke GraceAKolawole ThomasAE-learning and Its Effects on Teaching and Learning in a Global AgeInternational Journal of Academic Research in Business and Social Sciences.20122122226990 – reference: Aljawarneh, S., Maatuk, A. and Ali, A. 2012. Security Issues in Cloud Computing: A Perspective, In The Proceedings of the 9th International Conference on Electronics, Computer and Computation (ICECCO’12), Ankara, Turkey. – reference: ArkorfulVAbaidooNThe role of e-learning, advantages and disadvantages of its adoption in higher educationInternational Journal of Instructional Technology and Distance Learning.20151212942 – reference: LizcanoDLaraJAWhiteBBlockchain-based approach to create a model of trust in open and ubiquitous higher educationJournal of Computing in Higher Education20203210913410.1007/s12528-019-09209-y – reference: Abdullah, F. M., Mohammed, A. A., Maatuk, A. M. and Elberkawi, E. K.: Application of electronic management system in governmental institutions: An empirical study on the Libyan civil registration. In Proceedings of 2nd International Conference on Data Science, E-Learning and Information Systems (DATA '19). Dubai, UAE—December 02 - 05, 2019. ACM: New York, NY, USA, Article No. 19. Doi: https://doi.org/10.1145/3368691.3368710 – reference: AboagyeEYawsonJAAppiahKNCOVID-19 and E-learning: The Challenges of Students in Tertiary InstitutionsSocial Education Research2020211810.37256/ser.212021422 – reference: MödritscherFThe Impact of an E-Learning Strategy on Pedagogical AspectsInternational journal of instructional technology and distance learning2006338598 – reference: YenginIKarahocaAKarahocaDAn E-learning success model for instructors’ satisfaction in the perspective of interaction and usability outcomesProcedia Computer Science.2011320111396140310.1016/j.procs.2011.01.021 – reference: Aljawarneh, S., Muhsin, Z., Nsour, A., Alkhateeb, F. and AlMaghayreh, E. (2010). E-learning tools and technologies in education. In A Perspective. LINC Proceedings – reference: Gaebel, M., Kupriyanova, V., Morais, R. and Colucci, E. 2014. E-learning in European Higher Education Institutions November 2014 Results of a mapping survey conducted in October–December 2013 Michael Gaebel, Veronika Kupriyanova, Rita Morais, Elizabeth Colucci. – reference: SamirMEl-SeoudATaj-EddinIATFSeddiekNEl-KhoulyMMNosseirAE-learning and Students’ Motivation: A Research Study on the Effect of E-learning on Higher EducationInternational Journal of Emerging Technologies in Learning.201494202610.3991/ijet.v9i4.3465 – reference: AljawarnehSAReviewing and exploring innovative ubiquitous learning tools in higher educationJournal of Computing in Higher Education202032577310.1007/s12528-019-09207-0 – reference: LaraJAAljawarnehSPamplonaSSpecial issue on the current trends in E-learning AssessmentJournal of Computing in Higher Education2020321810.1007/s12528-019-09235-w – reference: GoyalSE-learning: Future of educationJournal of Education and Learning (EduLearn).20126423910.11591/edulearn.v6i4.168 – reference: Benefits, E.-L. 2016. Nischal Guragain. February (2016). – reference: Somayeh, M., Dehghani, M., Mozaffari, F., Ghasemnegad, S.M., Hakimi, H. and Samaneh, B. 2016. The effectiveness of E-learning in learning : A review of the literature Ph.D. of Nursing, Instructor, Department of nursing, Lahijan Branch, Islamic Azad University, Instructor, Department of Operating Room, Faculty of Medical Sciences, Birjand Un. International Journal of Medical Research & Health Sciences. 5(2): 86–91. – reference: AliMKhaled HossainSMAhmedTEffectiveness of E-learning for university students: Evidence from BangladeshAsian Journal of Empirical Research.201881035236010.18488/journal.1007/2018.8.10/1007.10.352.360 – reference: Gautam, P. 2020. Advantages and disadvantages of online learning. In E-Learning Industry. – reference: MsPToroUA review of literature on knowledge management using ICTHigher Education.2013416267 – reference: Aung TN, Khaing SS. Challenges of implementing e-learning in developing countries: A review. In International Conference on Genetic and Evolutionary Computing. Springer, Cham; 2015. pp. 405–411. – reference: EserogheneUAhmadAThe impact of E-learning on academic performance: Preliminary examination of King Khalid UniversityInternational Journal of Academic Research in Progressive Education and Development.2018771839610.6007/IJARPED/v7-i1/3903 – reference: RadhaRMahalakshmiKSathishVSaravanakumarARE-learning during lockdown of Covid-19 pandemic: A Global PerspectiveInternational Journal of Control and Automation202013410881099 – reference: Altawaty, J. A., Benismail, A. and Maatuk, A. M.. 2020. Experts' opinion on the IT skills training needs among healthcare workers. In Proceedigs of International Conference on Engineering and Information Management Systems 2020 (ICEMIS'20), Almaty, Kazakhstan, September 14–16. DOI: https://doi.org/10.1145/3410352.3410790 – reference: GaurPResearch trends in E-learning Poonam GaurShanlax International Journal of Commerce.201861363910.5281/zenodo.1438182 – reference: HarandiSREffects of e-learning on Students’ MotivationProcedia—Social and Behavioral Sciences.201518142343010.1016/j.sbspro.2015.04.905 – reference: ZareMSarikhaniRSalariMMansouriVThe impact of E-learning on university students’ academic achievement and creativityJournal of Technical Education and Training.2016812533 – reference: Mukhtar, K., Javed, K., Arooj, M., Sethi A. Advantages, limitations and recommendations for online learning during COVID-19 pandemic era. 2020;36 (COVID19-S4): COVID19-S27-S31. 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