The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study

After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users' feedback with a usability questionnaire. Different gro...

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Vydáno v:JMIR mHealth and uHealth Ročník 7; číslo 4; s. e11500
Hlavní autoři: Zhou, Leming, Bao, Jie, Setiawan, I Made Agus, Saptono, Andi, Parmanto, Bambang
Médium: Journal Article
Jazyk:angličtina
Vydáno: Canada JMIR Publications 11.04.2019
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ISSN:2291-5222, 2291-5222
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Abstract After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users' feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated. The goal of this project was to develop and validate a new mHealth app usability questionnaire. An mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated. In this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps. The newly created mHealth app usability questionnaire-MAUQ-has the reliability and validity required to assess mHealth app usability.
AbstractList BackgroundAfter a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users’ feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated. ObjectiveThe goal of this project was to develop and validate a new mHealth app usability questionnaire. MethodsAn mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated. ResultsIn this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps. ConclusionsThe newly created mHealth app usability questionnaire—MAUQ—has the reliability and validity required to assess mHealth app usability.
After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users' feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated. The goal of this project was to develop and validate a new mHealth app usability questionnaire. An mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated. In this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps. The newly created mHealth app usability questionnaire-MAUQ-has the reliability and validity required to assess mHealth app usability.
Background: After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users’ feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated. Objective: The goal of this project was to develop and validate a new mHealth app usability questionnaire. Methods: An mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated. Results: In this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps. Conclusions: The newly created mHealth app usability questionnaire—MAUQ—has the reliability and validity required to assess mHealth app usability.
After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users' feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated.BACKGROUNDAfter a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users' feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated.The goal of this project was to develop and validate a new mHealth app usability questionnaire.OBJECTIVEThe goal of this project was to develop and validate a new mHealth app usability questionnaire.An mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated.METHODSAn mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated.In this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps.RESULTSIn this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps.The newly created mHealth app usability questionnaire-MAUQ-has the reliability and validity required to assess mHealth app usability.CONCLUSIONSThe newly created mHealth app usability questionnaire-MAUQ-has the reliability and validity required to assess mHealth app usability.
Author Parmanto, Bambang
Saptono, Andi
Bao, Jie
Setiawan, I Made Agus
Zhou, Leming
AuthorAffiliation 1 Department of Health Information Management University of Pittsburgh Pittsburgh, PA United States
2 Department of Computer Science Udayana University Badung, Bali Indonesia
AuthorAffiliation_xml – name: 2 Department of Computer Science Udayana University Badung, Bali Indonesia
– name: 1 Department of Health Information Management University of Pittsburgh Pittsburgh, PA United States
Author_xml – sequence: 1
  givenname: Leming
  orcidid: 0000-0003-4398-0267
  surname: Zhou
  fullname: Zhou, Leming
– sequence: 2
  givenname: Jie
  orcidid: 0000-0002-1608-7214
  surname: Bao
  fullname: Bao, Jie
– sequence: 3
  givenname: I Made Agus
  orcidid: 0000-0001-8383-8471
  surname: Setiawan
  fullname: Setiawan, I Made Agus
– sequence: 4
  givenname: Andi
  orcidid: 0000-0002-0933-8150
  surname: Saptono
  fullname: Saptono, Andi
– sequence: 5
  givenname: Bambang
  orcidid: 0000-0002-4907-8402
  surname: Parmanto
  fullname: Parmanto, Bambang
BackLink https://www.ncbi.nlm.nih.gov/pubmed/30973342$$D View this record in MEDLINE/PubMed
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ContentType Journal Article
Copyright Leming Zhou, Jie Bao, I Made Agus Setiawan, Andi Saptono, Bambang Parmanto. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 11.04.2019.
2019. This work is licensed under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.
Leming Zhou, Jie Bao, I Made Agus Setiawan, Andi Saptono, Bambang Parmanto. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 11.04.2019. 2019
Copyright_xml – notice: Leming Zhou, Jie Bao, I Made Agus Setiawan, Andi Saptono, Bambang Parmanto. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 11.04.2019.
– notice: 2019. This work is licensed under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.
– notice: Leming Zhou, Jie Bao, I Made Agus Setiawan, Andi Saptono, Bambang Parmanto. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 11.04.2019. 2019
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Issue 4
Keywords questionnaire design
mobile apps
reliability and validity
Language English
License Leming Zhou, Jie Bao, I Made Agus Setiawan, Andi Saptono, Bambang Parmanto. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 11.04.2019.
This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR mhealth and uhealth, is properly cited. The complete bibliographic information, a link to the original publication on http://mhealth.jmir.org/, as well as this copyright and license information must be included.
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Snippet After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are...
Background: After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public....
BackgroundAfter a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There...
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SubjectTerms Adolescent
Adult
Aged
Female
Humans
Male
Middle Aged
Original Paper
Patients
Pennsylvania
Psychometrics - instrumentation
Psychometrics - methods
Psychometrics - standards
Quantitative psychology
Questionnaires
Reproducibility of Results
Software
Surveys and Questionnaires - standards
Surveys and Questionnaires - statistics & numerical data
Technology Assessment, Biomedical - methods
Technology Assessment, Biomedical - statistics & numerical data
Telemedicine - standards
Telemedicine - statistics & numerical data
Usability
Validation studies
Validation Studies as Topic
Web portals
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