Web-based and mailed questionnaires: a comparison of response rates and compliance

We assessed response rates and compliance for a printed questionnaire and a Web questionnaire in a Swedish population-based study and explored the influence of adding personalized feedback to the Web questionnaire. We assigned 875 subjects to 1 of 3 groups: printed questionnaire, plain Web questionn...

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Vydáno v:Epidemiology (Cambridge, Mass.) Ročník 16; číslo 4; s. 577
Hlavní autoři: Bälter, Katarina Augustsson, Bälter, Olle, Fondell, Elinor, Lagerros, Ylva Trolle
Médium: Journal Article
Jazyk:angličtina
Vydáno: United States 01.07.2005
Témata:
Adult
Consumer Behavior
Cooperative Behavior
Diet Surveys
Feedback
Female
Humans
Internet
Male
Middle Aged
Postal Service
Surveys and Questionnaires - classification
Sweden
User-Computer Interface
Sweden
ISSN:1044-3983
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Shrnutí:We assessed response rates and compliance for a printed questionnaire and a Web questionnaire in a Swedish population-based study and explored the influence of adding personalized feedback to the Web questionnaire. We assigned 875 subjects to 1 of 3 groups: printed questionnaire, plain Web questionnaire, or Web questionnaire with personalized feedback. The questionnaire had 2 parts, first a general section and then a dietary section. The response rate for the general section was 64% for the printed questionnaire, compared with 50% for the Web questionnaire with feedback. For the dietary questionnaire, the rates were reversed, resulting in a total response rate for the dietary questionnaire that did not differ between printed and web questionnaire with feedback. Interactivity in the Web questionnaire increased compliance in completion of the second section of the questionnaire. Web questionnaires can be useful for research purposes in settings in which Internet access is high.
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ISSN:1044-3983
DOI:10.1097/01.ede.0000164553.16591.4b