A Cross-Sectional Survey on the Impact of Irrelevant Speech Noise on Annoyance, Mental Health and Well-being, Performance and Occupants’ Behavior in Shared and Open-Plan Offices

This cross-sectional survey has compared subjective outcomes obtained from workers in shared (2–5 occupants) and open-plan (+5 occupants) offices, related to irrelevant speech, which is the noise that is generated from conversations between colleagues, telephone calls and laughter. Answers from 1078...

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Vydané v:International journal of environmental research and public health Ročník 16; číslo 2; s. 280
Hlavní autori: Di Blasio, Sonja, Shtrepi, Louena, Puglisi, Giuseppina Emma, Astolfi, Arianna
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: Switzerland MDPI AG 19.01.2019
MDPI
Predmet:
Adult
Architectural acoustics
Behavior
Cross-Sectional Studies
Facility Design and Construction - standards
Facility Design and Construction - statistics & numerical data
Female
Headaches
Humans
Male
Mental health
Middle Aged
Monitoring systems
Noise, Occupational - adverse effects
Noise, Occupational - prevention & control
Occupational Health
Perceptions
Phonetics
Questionnaires
Research centers
Response rates
Speech
Studies
Surveys and Questionnaires
Well being
Work Performance
Work stations
Workloads
Workplace - psychology
United States > US
Italy
Switzerland
cross-sectional survey
open-plan offices
well-being
shared offices
productivity
irrelevant speech noise
mental health
noise annoyance
occupants’ behavior
ISSN:1660-4601, 1661-7827, 1660-4601
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Popis
Shrnutí:This cross-sectional survey has compared subjective outcomes obtained from workers in shared (2–5 occupants) and open-plan (+5 occupants) offices, related to irrelevant speech, which is the noise that is generated from conversations between colleagues, telephone calls and laughter. Answers from 1078 subjects (55% in shared offices and 45% in open-plan offices) have shown that irrelevant speech increases noise annoyance, decreases work performance, and increases symptoms related to mental health and well-being more in open-plan than in shared offices. Workers often use headphones with music to contrast irrelevant speech in open-plan offices, while they take a break, change their working space, close the door or work from home in shared offices. Being female, when there are more than 20 occupants, and working in southern cities without acoustic treatments in the office, make it more likely for the occupants to be annoyed by irrelevant speech noise in open-plan offices. While, working in southern cities and with acoustic treatments in the office makes it more likely that noise annoyance will be reported in shared offices. Finally, more than 70% of the interviewed in open-plan offices were willing to reduce their voice volumes when advised by a noise monitoring system with a lighting feedback.
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SourceType-Scholarly Journals-1
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ISSN:1660-4601
1661-7827
1660-4601
DOI:10.3390/ijerph16020280