‘Clinically unnecessary’ use of emergency and urgent care: A realist review of patients' decision making

Background Demand is labelled ‘clinically unnecessary’ when patients do not need the levels of clinical care or urgency provided by the service they contact. Objective To identify programme theories which seek to explain why patients make use of emergency and urgent care that is subsequently judged...

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Bibliographic Details
Published in:	Health expectations : an international journal of public participation in health care and health policy Vol. 23; no. 1; pp. 19 - 40
Main Authors:	O'Cathain, Alicia, Connell, Janice, Long, Jaqui, Coster, Joanne
Format:	Journal Article
Language:	English
Published:	England John Wiley & Sons, Inc 01.02.2020 John Wiley and Sons Inc Wiley
Subjects:	Access Ambulatory Care Anxiety Behavior change Behavior modification Client satisfaction Clinical decision making Compliance Coping Customer satisfaction Decision Making Emergencies Emergency medical care Emergency medical services emergency medicine Emergency Service, Hospital Emergency services Experts Family physicians Frustration Health behavior Health care Health care access Health services Health Services Misuse Health services utilization heath care seeking behaviour Help seeking behavior Humans Medical decision making Medical personnel Minimization Patient Acceptance of Health Care Patient Preference Patients Primary care Qualitative Research Quantitative analysis Quantitative research Review Risk Factors Risk reduction Satisfaction Systematic review Theory Time Factors Trauma Traumatic life events Treatment needs Urgency urgent care urgent care emergency medicine heath care seeking behaviour patients
ISSN:	1369-6513, 1369-7625, 1369-7625
Online Access:	Get full text
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