Norms of online expressions of emotion: Comparing Facebook, Twitter, Instagram, and WhatsApp

The main aim of this study was to examine the norms of expressing emotions on social media. Specifically, the perceived appropriateness (i.e. injunctive norms) of expressing six discrete emotions (i.e. sadness, anger, disappointment, worry, joy, and pride) was investigated across four different soci...

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Vydané v:New media & society Ročník 20; číslo 5; s. 1813 - 1831
Hlavní autori: Waterloo, Sophie F, Baumgartner, Susanne E, Peter, Jochen, Valkenburg, Patti M
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: London, England SAGE Publications 01.05.2018
Predmet:
positivity bias
social network sites
Internet
self-disclosure
social context
self-expression
ISSN:1461-4448, 1461-7315
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Popis
Shrnutí:The main aim of this study was to examine the norms of expressing emotions on social media. Specifically, the perceived appropriateness (i.e. injunctive norms) of expressing six discrete emotions (i.e. sadness, anger, disappointment, worry, joy, and pride) was investigated across four different social media platforms. Drawing on data collected in March 2016 among 1201 young Dutch users (15–25 years), we found that positive expressions were generally perceived as more appropriate than negative expressions across all platforms. In line with the objective of the study, some platform differences were found. The expression of negative emotions was rated as most appropriate for WhatsApp, followed by Facebook, Twitter, and Instagram. For positive emotion expression, perceived appropriateness was highest for WhatsApp, followed by Instagram, Facebook, and Twitter. Additionally, some gender differences were found, while age showed little variations. Overall, the results contribute to a more informed understanding of emotion expression online.
Bibliografia:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ISSN:1461-4448
1461-7315
DOI:10.1177/1461444817707349