Digital transformation: A multidisciplinary reflection and research agenda

Digital transformation and resultant business model innovation have fundamentally altered consumers’ expectations and behaviors, putting immense pressure on traditional firms, and disrupting numerous markets. Drawing on extant literature, we identify three stages of digital transformation: digitizat...

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Bibliographic Details
Published in:Journal of business research Vol. 122; pp. 889 - 901
Main Authors: Verhoef, Peter C., Broekhuizen, Thijs, Bart, Yakov, Bhattacharya, Abhi, Qi Dong, John, Fabian, Nicolai, Haenlein, Michael
Format: Journal Article
Language:English
Published: Elsevier Inc 01.01.2021
Elsevier B.V
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ISSN:0148-2963, 1873-7978
Online Access:Get full text
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