Barriers and facilitators to the implementation of person‐centred care in different healthcare contexts

Background To empower patients and improve the quality of care, policy‐makers increasingly adopt systems to enhance person‐centred care. Although models of person‐centredness and patient‐centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as...

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Veröffentlicht in:Scandinavian journal of caring sciences Jg. 31; H. 4; S. 662 - 673
Hauptverfasser: Moore, Lucy, Britten, Nicky, Lydahl, Doris, Naldemirci, Öncel, Elam, Mark, Wolf, Axel
Format: Journal Article
Sprache:Englisch
Veröffentlicht: Sweden Wiley Subscription Services, Inc 01.12.2017
John Wiley and Sons Inc
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ISSN:0283-9318, 1471-6712, 1471-6712
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Abstract Background To empower patients and improve the quality of care, policy‐makers increasingly adopt systems to enhance person‐centred care. Although models of person‐centredness and patient‐centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as in other countries, healthcare providers seek to improve person‐centred principles and address gaps in practice. Consequently, researchers at the University of Gothenburg Centre for Person‐Centred Care are currently delivering person‐centred interventions employing a framework that incorporates three routines. These include eliciting the patient's narrative, agreeing a partnership with shared goals between patient and professional, and safeguarding this through documentation. Aim To explore the barriers and facilitators to the delivery of person‐centred care interventions, in different contexts. Method Qualitative interviews were conducted with a purposeful sample of 18 researchers from seven research studies across contrasting healthcare settings. Interviews were transcribed, translated and thematically analysed, adopting some basic features of grounded theory. Ethical issues The ethical code of conduct was followed and conformed to the ethical guidelines adopted by the Swedish Research Council. Results Barriers to the implementation of person‐centred care covered three themes: traditional practices and structures; sceptical, stereotypical attitudes from professionals; and factors related to the development of person‐centred interventions. Facilitators included organisational factors, leadership and training and an enabling attitude and approach by professionals. Trained project managers, patients taking an active role in research and adaptive strategies by researchers all helped person‐centred care delivery. Conclusion At the University of Gothenburg, a model of person‐centred care is being initiated and integrated into practice through research. Knowledgeable, well‐trained professionals facilitate the routines of narrative elicitation and partnership. Strong leadership and adaptive strategies are important for overcoming existing practices, routines and methods of documentation. This study provides guidance for practitioners when delivering and adapting person‐centred care in different contexts.
AbstractList To empower patients and improve the quality of care, policy-makers increasingly adopt systems to enhance person-centred care. Although models of person-centredness and patient-centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as in other countries, healthcare providers seek to improve person-centred principles and address gaps in practice. Consequently, researchers at the University of Gothenburg Centre for Person-Centred Care are currently delivering person-centred interventions employing a framework that incorporates three routines. These include eliciting the patient's narrative, agreeing a partnership with shared goals between patient and professional, and safeguarding this through documentation. Aim To explore the barriers and facilitators to the delivery of person-centred care interventions, in different contexts. Method Qualitative interviews were conducted with a purposeful sample of 18 researchers from seven research studies across contrasting healthcare settings. Interviews were transcribed, translated and thematically analysed, adopting some basic features of grounded theory. Ethical issues The ethical code of conduct was followed and conformed to the ethical guidelines adopted by the Swedish Research Council. Results Barriers to the implementation of person-centred care covered three themes: traditional practices and structures; sceptical, stereotypical attitudes from professionals; and factors related to the development of person-centred interventions. Facilitators included organisational factors, leadership and training and an enabling attitude and approach by professionals. Trained project managers, patients taking an active role in research and adaptive strategies by researchers all helped person-centred care delivery. Conclusion At the University of Gothenburg, a model of person-centred care is being initiated and integrated into practice through research. Knowledgeable, well-trained professionals facilitate the routines of narrative elicitation and partnership. Strong leadership and adaptive strategies are important for overcoming existing practices, routines and methods of documentation. This study provides guidance for practitioners when delivering and adapting person-centred care in different contexts.
BackgroundTo empower patients and improve the quality of care, policy-makers increasingly adopt systems to enhance person-centred care. Although models of person-centredness and patient-centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as in other countries, healthcare providers seek to improve person-centred principles and address gaps in practice. Consequently, researchers at the University of Gothenburg Centre for Person-Centred Care are currently delivering person-centred interventions employing a framework that incorporates three routines. These include eliciting the patient's narrative, agreeing a partnership with shared goals between patient and professional, and safeguarding this through documentation.AimTo explore the barriers and facilitators to the delivery of person-centred care interventions, in different contexts.MethodQualitative interviews were conducted with a purposeful sample of 18 researchers from seven research studies across contrasting healthcare settings. Interviews were transcribed, translated and thematically analysed, adopting some basic features of grounded theory.Ethical issuesThe ethical code of conduct was followed and conformed to the ethical guidelines adopted by the Swedish Research Council.ResultsBarriers to the implementation of person-centred care covered three themes: traditional practices and structures; sceptical, stereotypical attitudes from professionals; and factors related to the development of person-centred interventions. Facilitators included organisational factors, leadership and training and an enabling attitude and approach by professionals. Trained project managers, patients taking an active role in research and adaptive strategies by researchers all helped person-centred care delivery.ConclusionAt the University of Gothenburg, a model of person-centred care is being initiated and integrated into practice through research. Knowledgeable, well-trained professionals facilitate the routines of narrative elicitation and partnership. Strong leadership and adaptive strategies are important for overcoming existing practices, routines and methods of documentation. This study provides guidance for practitioners when delivering and adapting person-centred care in different contexts.
To empower patients and improve the quality of care, policy-makers increasingly adopt systems to enhance person-centred care. Although models of person-centredness and patient-centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as in other countries, healthcare providers seek to improve person-centred principles and address gaps in practice. Consequently, researchers at the University of Gothenburg Centre for Person-Centred Care are currently delivering person-centred interventions employing a framework that incorporates three routines. These include eliciting the patient's narrative, agreeing a partnership with shared goals between patient and professional, and safeguarding this through documentation. To explore the barriers and facilitators to the delivery of person-centred care interventions, in different contexts. Qualitative interviews were conducted with a purposeful sample of 18 researchers from seven research studies across contrasting healthcare settings. Interviews were transcribed, translated and thematically analysed, adopting some basic features of grounded theory. The ethical code of conduct was followed and conformed to the ethical guidelines adopted by the Swedish Research Council. Barriers to the implementation of person-centred care covered three themes: traditional practices and structures; sceptical, stereotypical attitudes from professionals; and factors related to the development of person-centred interventions. Facilitators included organisational factors, leadership and training and an enabling attitude and approach by professionals. Trained project managers, patients taking an active role in research and adaptive strategies by researchers all helped person-centred care delivery. At the University of Gothenburg, a model of person-centred care is being initiated and integrated into practice through research. Knowledgeable, well-trained professionals facilitate the routines of narrative elicitation and partnership. Strong leadership and adaptive strategies are important for overcoming existing practices, routines and methods of documentation. This study provides guidance for practitioners when delivering and adapting person-centred care in different contexts.
Background To empower patients and improve the quality of care, policy‐makers increasingly adopt systems to enhance person‐centred care. Although models of person‐centredness and patient‐centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as in other countries, healthcare providers seek to improve person‐centred principles and address gaps in practice. Consequently, researchers at the University of Gothenburg Centre for Person‐Centred Care are currently delivering person‐centred interventions employing a framework that incorporates three routines. These include eliciting the patient's narrative, agreeing a partnership with shared goals between patient and professional, and safeguarding this through documentation. Aim To explore the barriers and facilitators to the delivery of person‐centred care interventions, in different contexts. Method Qualitative interviews were conducted with a purposeful sample of 18 researchers from seven research studies across contrasting healthcare settings. Interviews were transcribed, translated and thematically analysed, adopting some basic features of grounded theory. Ethical issues The ethical code of conduct was followed and conformed to the ethical guidelines adopted by the Swedish Research Council. Results Barriers to the implementation of person‐centred care covered three themes: traditional practices and structures; sceptical, stereotypical attitudes from professionals; and factors related to the development of person‐centred interventions. Facilitators included organisational factors, leadership and training and an enabling attitude and approach by professionals. Trained project managers, patients taking an active role in research and adaptive strategies by researchers all helped person‐centred care delivery. Conclusion At the University of Gothenburg, a model of person‐centred care is being initiated and integrated into practice through research. Knowledgeable, well‐trained professionals facilitate the routines of narrative elicitation and partnership. Strong leadership and adaptive strategies are important for overcoming existing practices, routines and methods of documentation. This study provides guidance for practitioners when delivering and adapting person‐centred care in different contexts.
To empower patients and improve the quality of care, policy-makers increasingly adopt systems to enhance person-centred care. Although models of person-centredness and patient-centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as in other countries, healthcare providers seek to improve person-centred principles and address gaps in practice. Consequently, researchers at the University of Gothenburg Centre for Person-Centred Care are currently delivering person-centred interventions employing a framework that incorporates three routines. These include eliciting the patient's narrative, agreeing a partnership with shared goals between patient and professional, and safeguarding this through documentation.BACKGROUNDTo empower patients and improve the quality of care, policy-makers increasingly adopt systems to enhance person-centred care. Although models of person-centredness and patient-centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as in other countries, healthcare providers seek to improve person-centred principles and address gaps in practice. Consequently, researchers at the University of Gothenburg Centre for Person-Centred Care are currently delivering person-centred interventions employing a framework that incorporates three routines. These include eliciting the patient's narrative, agreeing a partnership with shared goals between patient and professional, and safeguarding this through documentation.To explore the barriers and facilitators to the delivery of person-centred care interventions, in different contexts.AIMTo explore the barriers and facilitators to the delivery of person-centred care interventions, in different contexts.Qualitative interviews were conducted with a purposeful sample of 18 researchers from seven research studies across contrasting healthcare settings. Interviews were transcribed, translated and thematically analysed, adopting some basic features of grounded theory.METHODQualitative interviews were conducted with a purposeful sample of 18 researchers from seven research studies across contrasting healthcare settings. Interviews were transcribed, translated and thematically analysed, adopting some basic features of grounded theory.The ethical code of conduct was followed and conformed to the ethical guidelines adopted by the Swedish Research Council.ETHICAL ISSUESThe ethical code of conduct was followed and conformed to the ethical guidelines adopted by the Swedish Research Council.Barriers to the implementation of person-centred care covered three themes: traditional practices and structures; sceptical, stereotypical attitudes from professionals; and factors related to the development of person-centred interventions. Facilitators included organisational factors, leadership and training and an enabling attitude and approach by professionals. Trained project managers, patients taking an active role in research and adaptive strategies by researchers all helped person-centred care delivery.RESULTSBarriers to the implementation of person-centred care covered three themes: traditional practices and structures; sceptical, stereotypical attitudes from professionals; and factors related to the development of person-centred interventions. Facilitators included organisational factors, leadership and training and an enabling attitude and approach by professionals. Trained project managers, patients taking an active role in research and adaptive strategies by researchers all helped person-centred care delivery.At the University of Gothenburg, a model of person-centred care is being initiated and integrated into practice through research. Knowledgeable, well-trained professionals facilitate the routines of narrative elicitation and partnership. Strong leadership and adaptive strategies are important for overcoming existing practices, routines and methods of documentation. This study provides guidance for practitioners when delivering and adapting person-centred care in different contexts.CONCLUSIONAt the University of Gothenburg, a model of person-centred care is being initiated and integrated into practice through research. Knowledgeable, well-trained professionals facilitate the routines of narrative elicitation and partnership. Strong leadership and adaptive strategies are important for overcoming existing practices, routines and methods of documentation. This study provides guidance for practitioners when delivering and adapting person-centred care in different contexts.
Author Elam, Mark
Lydahl, Doris
Moore, Lucy
Britten, Nicky
Naldemirci, Öncel
Wolf, Axel
AuthorAffiliation 2 Department of Sociology and Work Sciences University of Gothenburg Gothenburg Sweden
1 Institute of Health Research University of Exeter Medical School Exeter UK
4 Gothenburg Centre for Person Centred Care (GPCC) University of Gothenburg Gothenburg Sweden
3 Institute of Health Care Sciences Sahlgrenska Academy University of Gothenburg Gothenburg Sweden
AuthorAffiliation_xml – name: 2 Department of Sociology and Work Sciences University of Gothenburg Gothenburg Sweden
– name: 1 Institute of Health Research University of Exeter Medical School Exeter UK
– name: 3 Institute of Health Care Sciences Sahlgrenska Academy University of Gothenburg Gothenburg Sweden
– name: 4 Gothenburg Centre for Person Centred Care (GPCC) University of Gothenburg Gothenburg Sweden
Author_xml – sequence: 1
  givenname: Lucy
  surname: Moore
  fullname: Moore, Lucy
  email: l.e.moore@exeter.ac.uk
  organization: University of Exeter Medical School
– sequence: 2
  givenname: Nicky
  surname: Britten
  fullname: Britten, Nicky
  organization: University of Exeter Medical School
– sequence: 3
  givenname: Doris
  surname: Lydahl
  fullname: Lydahl, Doris
  organization: University of Gothenburg
– sequence: 4
  givenname: Öncel
  surname: Naldemirci
  fullname: Naldemirci, Öncel
  organization: University of Gothenburg
– sequence: 5
  givenname: Mark
  surname: Elam
  fullname: Elam, Mark
  organization: University of Gothenburg
– sequence: 6
  givenname: Axel
  surname: Wolf
  fullname: Wolf, Axel
  organization: University of Gothenburg
BackLink https://www.ncbi.nlm.nih.gov/pubmed/27859459$$D View this record in MEDLINE/PubMed
https://gup.ub.gu.se/publication/245339$$DView record from Swedish Publication Index (Göteborgs universitet)
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Copyright 2016 The Authors. Scandinavian Journal of Caring Sciences published by John Wiley & Sons Ltd on behalf of Nordic College of Caring Science.
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Issue 4
Keywords barriers
facilitators
qualitative methods
nurse-patient relationships
intervention research
nurse-physician relationships
person-centred care
long-term conditions
Language English
License Attribution
2016 The Authors. Scandinavian Journal of Caring Sciences published by John Wiley & Sons Ltd on behalf of Nordic College of Caring Science.
This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
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Snippet Background To empower patients and improve the quality of care, policy‐makers increasingly adopt systems to enhance person‐centred care. Although models of...
To empower patients and improve the quality of care, policy-makers increasingly adopt systems to enhance person-centred care. Although models of...
BackgroundTo empower patients and improve the quality of care, policy-makers increasingly adopt systems to enhance person-centred care. Although models of...
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StartPage 662
SubjectTerms Attitudes
Barriers
Best practice
Codes of conduct
Context
Delivery of Health Care - organization & administration
Documentation
Elicitation
Empirical Studies
Empowerment
Ethical dilemmas
Ethics
facilitators
Grounded theory
Health care
Health care delivery
Health care industry
Health Care Service and Management, Health Policy and Services and Health Economy
Health services
Holistic medicine
Humans
Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi
Intervention
intervention research
Interviews
Leadership
long‐term conditions
Medical ethics
Medical research
Narratives
nurse–patient relationships
nurse–physician relationships
Nursing
Omvårdnad
Patient-Centered Care
patient-centred care
Patients
Patients rights
Person-centred care
Policy making
Professionals
Project managers
qualitative methods
Quality of care
Researchers
Stereotypes
Sweden
Swedish language
Traditions
Title Barriers and facilitators to the implementation of person‐centred care in different healthcare contexts
URI https://onlinelibrary.wiley.com/doi/abs/10.1111%2Fscs.12376
https://www.ncbi.nlm.nih.gov/pubmed/27859459
https://www.proquest.com/docview/1969623779
https://www.proquest.com/docview/1841795709
https://pubmed.ncbi.nlm.nih.gov/PMC5724704
https://gup.ub.gu.se/publication/245339
Volume 31
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