Building organizational resilience in the face of multiple disruptions
The increasing number of natural and man-made hazards is forcing organizations to build resilience against numerous types of disruptions that threaten continuity of their business processes. This paper presents an integrated business continuity and disaster recovery planning (IBCDRP) model to build...
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| Veröffentlicht in: | International journal of production economics Jg. 197; S. 63 - 83 |
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| Hauptverfasser: | , , |
| Format: | Journal Article |
| Sprache: | Englisch |
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Elsevier B.V
01.03.2018
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| ISSN: | 0925-5273, 1873-7579 |
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| Abstract | The increasing number of natural and man-made hazards is forcing organizations to build resilience against numerous types of disruptions that threaten continuity of their business processes. This paper presents an integrated business continuity and disaster recovery planning (IBCDRP) model to build organizational resilience that can respond to multiple disruptive incidents, which may occur simultaneously or sequentially. This problem involves multiple objectives and accounts for inherent epistemic uncertainty in input data. A multi-objective mixed-integer robust possibilistic programming model is formulated, which accounts for sensitivity and feasibility robustness. The model aims to plan both internal and external resources with minimal resumption time, restoration time, and loss in the operating level of critical functions by making tradeoffs between required resources for continuity plans, recovery time, and the recovery point. A real case study in a furniture manufacturing company is conducted to demonstrate the performance and applicability of the proposed IBCDRP model. The results confirm the capability of the proposed model to improve organizational resilience. In addition, the proposed model demonstrates the interaction between the organizational resilience and required resources, particularly in respect to the total budget and external resources, which is necessary for developing continuity and recovery strategies.
•Developing a new IBCDRP model to select the most efficient and effective BC/DR plans.•Considering multiple disruptive incidents in a disastrous situation.•Incorporating three quantitative measures of resilience in the developed IBCDRP.•Considering both resumption and restoration phases in a recovery cycle.•Validation of the proposed methodology through a real case study. |
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| AbstractList | The increasing number of natural and man-made hazards is forcing organizations to build resilience against numerous types of disruptions that threaten continuity of their business processes. This paper presents an integrated business continuity and disaster recovery planning (IBCDRP) model to build organizational resilience that can respond to multiple disruptive incidents, which may occur simultaneously or sequentially. This problem involves multiple objectives and accounts for inherent epistemic uncertainty in input data. A multi-objective mixed-integer robust possibilistic programming model is formulated, which accounts for sensitivity and feasibility robustness. The model aims to plan both internal and external resources with minimal resumption time, restoration time, and loss in the operating level of critical functions by making tradeoffs between required resources for continuity plans, recovery time, and the recovery point. A real case study in a furniture manufacturing company is conducted to demonstrate the performance and applicability of the proposed IBCDRP model. The results confirm the capability of the proposed model to improve organizational resilience. In addition, the proposed model demonstrates the interaction between the organizational resilience and required resources, particularly in respect to the total budget and external resources, which is necessary for developing continuity and recovery strategies.
•Developing a new IBCDRP model to select the most efficient and effective BC/DR plans.•Considering multiple disruptive incidents in a disastrous situation.•Incorporating three quantitative measures of resilience in the developed IBCDRP.•Considering both resumption and restoration phases in a recovery cycle.•Validation of the proposed methodology through a real case study. |
| Author | Mansouri, S. Afshin Torabi, S. Ali Sahebjamnia, Navid |
| Author_xml | – sequence: 1 givenname: Navid surname: Sahebjamnia fullname: Sahebjamnia, Navid email: n.sahebjamnia@du.ac.ir organization: Department of Industrial Engineering, University of Science and Technology of Mazandaran, Behshahr, Iran – sequence: 2 givenname: S. Ali surname: Torabi fullname: Torabi, S. Ali email: satorabi@ut.ac.ir organization: School of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran – sequence: 3 givenname: S. Afshin surname: Mansouri fullname: Mansouri, S. Afshin email: afshin.mansouri@brunel.ac.uk organization: Brunel Business School, Brunel University London, United Kingdom |
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| Keywords | Organizational resilience Robust possibilistic programming Disaster operations management Multi-objective programming Business continuity management |
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