Conducting Qualitative Research Online: Challenges and Solutions
What ways of thinking and concrete strategies can assist qualitative health researchers to transition their research practice to online environments? We propose that researchers should foreground inclusion when designing online qualitative research, and suggest ethical, technological and social adap...
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| Vydáno v: | The patient : patient-centered outcomes research Ročník 14; číslo 6; s. 711 - 718 |
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| Hlavní autoři: | , , , , |
| Médium: | Journal Article |
| Jazyk: | angličtina |
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Cham
Springer International Publishing
01.11.2021
Springer Nature B.V |
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| ISSN: | 1178-1653, 1178-1661, 1178-1661 |
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| Abstract | What ways of thinking and concrete strategies can assist qualitative health researchers to transition their research practice to online environments? We propose that researchers should foreground inclusion when designing online qualitative research, and suggest ethical, technological and social adaptations required to move data collection online. Existing research shows that this move can aid in meeting recruitment targets, but can also reduce the richness of the data generated, as well as how much participants enjoy participating, and the ability to achieve consensus in groups. Mindful and consultative choices are required to prevent these problems. To adapt to ethical challenges, researchers should especially consider participant privacy, and ways to build rapport and show appropriate care for participants, including protocols for dealing with distress or disengagement, managing data, and supporting consent. To adapt to technological challenges, research plans should choose between online modalities and platforms based on a clear understanding of their particular affordances and the implications of these. Finally, successful research in virtual social environments requires new protocols for engagement before data collection, attention to group numbers and dynamics, altered moderator teams and roles, and new logistical tasks for researchers. The increasing centrality of online environments to everyday life is driving traditional qualitative research methods to online environments and generating new qualitative research methods that respond to the particularities of online worlds. With strong design principles and attention to ethical, technical and social challenges, online methods can make a significant contribution to qualitative research in health. |
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| AbstractList | What ways of thinking and concrete strategies can assist qualitative health researchers to transition their research practice to online environments? We propose that researchers should foreground inclusion when designing online qualitative research, and suggest ethical, technological and social adaptations required to move data collection online. Existing research shows that this move can aid in meeting recruitment targets, but can also reduce the richness of the data generated, as well as how much participants enjoy participating, and the ability to achieve consensus in groups. Mindful and consultative choices are required to prevent these problems. To adapt to ethical challenges, researchers should especially consider participant privacy, and ways to build rapport and show appropriate care for participants, including protocols for dealing with distress or disengagement, managing data, and supporting consent. To adapt to technological challenges, research plans should choose between online modalities and platforms based on a clear understanding of their particular affordances and the implications of these. Finally, successful research in virtual social environments requires new protocols for engagement before data collection, attention to group numbers and dynamics, altered moderator teams and roles, and new logistical tasks for researchers. The increasing centrality of online environments to everyday life is driving traditional qualitative research methods to online environments and generating new qualitative research methods that respond to the particularities of online worlds. With strong design principles and attention to ethical, technical and social challenges, online methods can make a significant contribution to qualitative research in health. What ways of thinking and concrete strategies can assist qualitative health researchers to transition their research practice to online environments? We propose that researchers should foreground inclusion when designing online qualitative research, and suggest ethical, technological and social adaptations required to move data collection online. Existing research shows that this move can aid in meeting recruitment targets, but can also reduce the richness of the data generated, as well as how much participants enjoy participating, and the ability to achieve consensus in groups. Mindful and consultative choices are required to prevent these problems. To adapt to ethical challenges, researchers should especially consider participant privacy, and ways to build rapport and show appropriate care for participants, including protocols for dealing with distress or disengagement, managing data, and supporting consent. To adapt to technological challenges, research plans should choose between online modalities and platforms based on a clear understanding of their particular affordances and the implications of these. Finally, successful research in virtual social environments requires new protocols for engagement before data collection, attention to group numbers and dynamics, altered moderator teams and roles, and new logistical tasks for researchers. The increasing centrality of online environments to everyday life is driving traditional qualitative research methods to online environments and generating new qualitative research methods that respond to the particularities of online worlds. With strong design principles and attention to ethical, technical and social challenges, online methods can make a significant contribution to qualitative research in health. What ways of thinking and concrete strategies can assist qualitative health researchers to transition their research practice to online environments? We propose that researchers should foreground inclusion when designing online qualitative research, and suggest ethical, technological and social adaptations required to move data collection online. Existing research shows that this move can aid in meeting recruitment targets, but can also reduce the richness of the data generated, as well as how much participants enjoy participating, and the ability to achieve consensus in groups. Mindful and consultative choices are required to prevent these problems. To adapt to ethical challenges, researchers should especially consider participant privacy, and ways to build rapport and show appropriate care for participants, including protocols for dealing with distress or disengagement, managing data, and supporting consent. To adapt to technological challenges, research plans should choose between online modalities and platforms based on a clear understanding of their particular affordances and the implications of these. Finally, successful research in virtual social environments requires new protocols for engagement before data collection, attention to group numbers and dynamics, altered moderator teams and roles, and new logistical tasks for researchers. The increasing centrality of online environments to everyday life is driving traditional qualitative research methods to online environments and generating new qualitative research methods that respond to the particularities of online worlds. With strong design principles and attention to ethical, technical and social challenges, online methods can make a significant contribution to qualitative research in health.What ways of thinking and concrete strategies can assist qualitative health researchers to transition their research practice to online environments? We propose that researchers should foreground inclusion when designing online qualitative research, and suggest ethical, technological and social adaptations required to move data collection online. Existing research shows that this move can aid in meeting recruitment targets, but can also reduce the richness of the data generated, as well as how much participants enjoy participating, and the ability to achieve consensus in groups. Mindful and consultative choices are required to prevent these problems. To adapt to ethical challenges, researchers should especially consider participant privacy, and ways to build rapport and show appropriate care for participants, including protocols for dealing with distress or disengagement, managing data, and supporting consent. To adapt to technological challenges, research plans should choose between online modalities and platforms based on a clear understanding of their particular affordances and the implications of these. Finally, successful research in virtual social environments requires new protocols for engagement before data collection, attention to group numbers and dynamics, altered moderator teams and roles, and new logistical tasks for researchers. The increasing centrality of online environments to everyday life is driving traditional qualitative research methods to online environments and generating new qualitative research methods that respond to the particularities of online worlds. With strong design principles and attention to ethical, technical and social challenges, online methods can make a significant contribution to qualitative research in health. |
| Author | Mooney-Somers, Julie Shih, Patti Williams, Jane Degeling, Chris Carter, Stacy M. |
| Author_xml | – sequence: 1 givenname: Stacy M. orcidid: 0000-0003-2617-8694 surname: Carter fullname: Carter, Stacy M. email: stacyc@uow.edu.au organization: ACHEEV, School of Health and Society, Faculty of the Arts, Social Sciences and Humanities, University of Wollongong – sequence: 2 givenname: Patti orcidid: 0000-0002-9628-7987 surname: Shih fullname: Shih, Patti organization: ACHEEV, School of Health and Society, Faculty of the Arts, Social Sciences and Humanities, University of Wollongong – sequence: 3 givenname: Jane orcidid: 0000-0002-0142-0299 surname: Williams fullname: Williams, Jane organization: Sydney School of Public Health, The University of Sydney – sequence: 4 givenname: Chris orcidid: 0000-0003-4279-3443 surname: Degeling fullname: Degeling, Chris organization: ACHEEV, School of Health and Society, Faculty of the Arts, Social Sciences and Humanities, University of Wollongong – sequence: 5 givenname: Julie orcidid: 0000-0003-4047-3403 surname: Mooney-Somers fullname: Mooney-Somers, Julie organization: Sydney School of Public Health, The University of Sydney |
| BackLink | https://www.ncbi.nlm.nih.gov/pubmed/34114170$$D View this record in MEDLINE/PubMed |
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| Cites_doi | 10.2165/11539880-000000000-00000 10.1177/1049732320935835 10.1016/j.compcom.2020.102613 10.1177/1609406920937875 10.1080/10376178.2015.1095056 10.1007/s40271-014-0083-y 10.1177/160940691201100410 10.1007/s40271-019-00401-x 10.1093/oxfordhb/9780190847388.013.28 10.1177/1468794104041110 10.3399/bjgp18X696161 |
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publication-title: Int J Qual Methods doi: 10.1177/160940691201100410 – year: 2017 ident: CR15 publication-title: Qualitative methods for health research – volume: 13 start-page: 121 issue: 1 year: 2020 end-page: 136 ident: CR1 article-title: Reporting formative qualitative research to support the development of quantitative preference study protocols and corresponding survey instruments: guidelines for authors and reviewers publication-title: Patient Patient Centered Outcomes Res. doi: 10.1007/s40271-019-00401-x – ident: CR20 – ident: 528_CR17 doi: 10.1093/oxfordhb/9780190847388.013.28 – volume-title: The SAGE handbook of visual research methods year: 2019 ident: 528_CR10 – ident: 528_CR12 doi: 10.1177/1468794104041110 – volume-title: Qualitative researching year: 2007 ident: 528_CR16 – volume: 52 start-page: 657 issue: 6 year: 2016 ident: 528_CR24 publication-title: Contemp Nurse doi: 10.1080/10376178.2015.1095056 – volume: 4 start-page: 143 issue: 3 year: 2011 ident: 528_CR3 publication-title: Patient doi: 10.2165/11539880-000000000-00000 – volume-title: The Palgrave handbook of critical social psychology year: 2017 ident: 528_CR8 – volume: 58 start-page: 102613 year: 2020 ident: 528_CR23 publication-title: Comput Compos doi: 10.1016/j.compcom.2020.102613 – volume-title: Qualitative methods for health research year: 2017 ident: 528_CR15 – ident: 528_CR18 – ident: 528_CR19 – volume-title: The SAGE handbook of social media research methods year: 2017 ident: 528_CR5 – volume: 30 start-page: 2092 year: 2020 ident: 528_CR14 publication-title: Qual Health Res doi: 10.1177/1049732320935835 – volume: 13 start-page: 121 issue: 1 year: 2020 ident: 528_CR1 publication-title: Patient Patient Centered Outcomes Res. doi: 10.1007/s40271-019-00401-x – ident: 528_CR22 – ident: 528_CR9 doi: 10.3399/bjgp18X696161 – ident: 528_CR21 – volume: 8 start-page: 269 issue: 3 year: 2015 ident: 528_CR2 publication-title: Patient doi: 10.1007/s40271-014-0083-y – start-page: 243 volume-title: The Palgrave handbook of critical social psychology year: 2017 ident: 528_CR6 – volume: 5 start-page: 215 issue: 4 year: 2012 ident: 528_CR7 publication-title: Patient – ident: 528_CR20 – volume: 11 start-page: 446 issue: 4 year: 2012 ident: 528_CR13 publication-title: Int J Qual Methods doi: 10.1177/160940691201100410 – volume: 19 start-page: 160940692093787 year: 2020 ident: 528_CR4 publication-title: Int J Qual Methods doi: 10.1177/1609406920937875 – volume: 10 start-page: 507 year: 2011 ident: 528_CR11 publication-title: Int J Qual Methods |
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| SubjectTerms | Adaptation COVID-19 Data Collection Ethics Focus groups Health Administration Health Economics Humans Internet Interviews Medicine Medicine & Public Health Mindfulness Pandemics Participation Pharmacoeconomics and Health Outcomes Practical Application Public Health Qualitative Research Quality of Life Research Research methodology Research Personnel Researchers Social distancing Software |
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