No-shows in appointment scheduling – a systematic literature review

•The findings of 105 studies on no-show in appointment scheduling are synthetized.•The main determinants of no-show are high lead time and prior no-show history.•Adults of younger age and lower socioeconomic status are most likely to no-show.•Lack of private insurance and longer distance to clinic i...

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Bibliographic Details
Published in:	Health policy (Amsterdam) Vol. 122; no. 4; pp. 412 - 421
Main Authors:	Dantas, Leila F., Fleck, Julia L., Cyrino Oliveira, Fernando L., Hamacher, Silvio
Format:	Journal Article
Language:	English
Published:	Ireland Elsevier B.V 01.04.2018 Elsevier Science Ltd
Subjects:	Adults Appointments Appointments & personnel changes Appointments and Schedules Global Health Health care Health services Healthcare Humans Identification Insurance Literary characters Literary criticism Literature reviews No-show Patient Acceptance of Health Care Patients Political appointments Residence Socioeconomic status Statistical analysis Systematic review Healthcare Systematic review Statistical analysis Appointments No-show
ISSN:	0168-8510, 1872-6054, 1872-6054
Online Access:	Get full text
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