No-shows in appointment scheduling – a systematic literature review
•The findings of 105 studies on no-show in appointment scheduling are synthetized.•The main determinants of no-show are high lead time and prior no-show history.•Adults of younger age and lower socioeconomic status are most likely to no-show.•Lack of private insurance and longer distance to clinic i...
Uloženo v:
| Vydáno v: | Health policy (Amsterdam) Ročník 122; číslo 4; s. 412 - 421 |
|---|---|
| Hlavní autoři: | , , , |
| Médium: | Journal Article |
| Jazyk: | angličtina |
| Vydáno: |
Ireland
Elsevier B.V
01.04.2018
Elsevier Science Ltd |
| Témata: | |
| ISSN: | 0168-8510, 1872-6054, 1872-6054 |
| On-line přístup: | Získat plný text |
| Tagy: |
Přidat tag
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
|
| Abstract | •The findings of 105 studies on no-show in appointment scheduling are synthetized.•The main determinants of no-show are high lead time and prior no-show history.•Adults of younger age and lower socioeconomic status are most likely to no-show.•Lack of private insurance and longer distance to clinic increase no-show likelihood.•Across all specialties, the average no-show rate is of the order of 23%.
No-show appointments significantly impact the functioning of healthcare institutions, and much research has been performed to uncover and analyze the factors that influence no-show behavior. In spite of the growing body of literature on this issue, no synthesis of the state-of-the-art is presently available and no systematic literature review (SLR) exists that encompasses all medical specialties. This paper provides a SLR of no-shows in appointment scheduling in which the characteristics of existing studies are analyzed, results regarding which factors have a higher impact on missed appointment rates are synthetized, and comparisons with previous findings are performed. A total of 727 articles and review papers were retrieved from the Scopus database (which includes MEDLINE), 105 of which were selected for identification and analysis. The results indicate that the average no-show rate is of the order of 23%, being highest in the African continent (43.0%) and lowest in Oceania (13.2%). Our analysis also identified patient characteristics that were more frequently associated with no-show behavior: adults of younger age; lower socioeconomic status; place of residence is distant from the clinic; no private insurance. Furthermore, the most commonly reported significant determinants of no-show were high lead time and prior no-show history. |
|---|---|
| AbstractList | •The findings of 105 studies on no-show in appointment scheduling are synthetized.•The main determinants of no-show are high lead time and prior no-show history.•Adults of younger age and lower socioeconomic status are most likely to no-show.•Lack of private insurance and longer distance to clinic increase no-show likelihood.•Across all specialties, the average no-show rate is of the order of 23%.
No-show appointments significantly impact the functioning of healthcare institutions, and much research has been performed to uncover and analyze the factors that influence no-show behavior. In spite of the growing body of literature on this issue, no synthesis of the state-of-the-art is presently available and no systematic literature review (SLR) exists that encompasses all medical specialties. This paper provides a SLR of no-shows in appointment scheduling in which the characteristics of existing studies are analyzed, results regarding which factors have a higher impact on missed appointment rates are synthetized, and comparisons with previous findings are performed. A total of 727 articles and review papers were retrieved from the Scopus database (which includes MEDLINE), 105 of which were selected for identification and analysis. The results indicate that the average no-show rate is of the order of 23%, being highest in the African continent (43.0%) and lowest in Oceania (13.2%). Our analysis also identified patient characteristics that were more frequently associated with no-show behavior: adults of younger age; lower socioeconomic status; place of residence is distant from the clinic; no private insurance. Furthermore, the most commonly reported significant determinants of no-show were high lead time and prior no-show history. No-show appointments significantly impact the functioning of healthcare institutions, and much research has been performed to uncover and analyze the factors that influence no-show behavior. In spite of the growing body of literature on this issue, no synthesis of the state-of-the-art is presently available and no systematic literature review (SLR) exists that encompasses all medical specialties. This paper provides a SLR of no-shows in appointment scheduling in which the characteristics of existing studies are analyzed, results regarding which factors have a higher impact on missed appointment rates are synthetized, and comparisons with previous findings are performed. A total of 727 articles and review papers were retrieved from the Scopus database (which includes MEDLINE), 105 of which were selected for identification and analysis. The results indicate that the average no-show rate is of the order of 23%, being highest in the African continent (43.0%) and lowest in Oceania (13.2%). Our analysis also identified patient characteristics that were more frequently associated with no-show behavior: adults of younger age; lower socioeconomic status; place of residence is distant from the clinic; no private insurance. Furthermore, the most commonly reported significant determinants of no-show were high lead time and prior no-show history. No-show appointments significantly impact the functioning of healthcare institutions, and much research has been performed to uncover and analyze the factors that influence no-show behavior. In spite of the growing body of literature on this issue, no synthesis of the state-of-the-art is presently available and no systematic literature review (SLR) exists that encompasses all medical specialties. This paper provides a SLR of no-shows in appointment scheduling in which the characteristics of existing studies are analyzed, results regarding which factors have a higher impact on missed appointment rates are synthetized, and comparisons with previous findings are performed. A total of 727 articles and review papers were retrieved from the Scopus database (which includes MEDLINE), 105 of which were selected for identification and analysis. The results indicate that the average no-show rate is of the order of 23%, being highest in the African continent (43.0%) and lowest in Oceania (13.2%). Our analysis also identified patient characteristics that were more frequently associated with no-show behavior: adults of younger age; lower socioeconomic status; place of residence is distant from the clinic; no private insurance. Furthermore, the most commonly reported significant determinants of no-show were high lead time and prior no-show history.No-show appointments significantly impact the functioning of healthcare institutions, and much research has been performed to uncover and analyze the factors that influence no-show behavior. In spite of the growing body of literature on this issue, no synthesis of the state-of-the-art is presently available and no systematic literature review (SLR) exists that encompasses all medical specialties. This paper provides a SLR of no-shows in appointment scheduling in which the characteristics of existing studies are analyzed, results regarding which factors have a higher impact on missed appointment rates are synthetized, and comparisons with previous findings are performed. A total of 727 articles and review papers were retrieved from the Scopus database (which includes MEDLINE), 105 of which were selected for identification and analysis. The results indicate that the average no-show rate is of the order of 23%, being highest in the African continent (43.0%) and lowest in Oceania (13.2%). Our analysis also identified patient characteristics that were more frequently associated with no-show behavior: adults of younger age; lower socioeconomic status; place of residence is distant from the clinic; no private insurance. Furthermore, the most commonly reported significant determinants of no-show were high lead time and prior no-show history. |
| Author | Cyrino Oliveira, Fernando L. Fleck, Julia L. Dantas, Leila F. Hamacher, Silvio |
| Author_xml | – sequence: 1 givenname: Leila F. surname: Dantas fullname: Dantas, Leila F. email: leilafdantas@aluno.puc-rio.br – sequence: 2 givenname: Julia L. surname: Fleck fullname: Fleck, Julia L. email: jfleck@puc-rio.br – sequence: 3 givenname: Fernando L. surname: Cyrino Oliveira fullname: Cyrino Oliveira, Fernando L. email: cyrino@puc-rio.br – sequence: 4 givenname: Silvio surname: Hamacher fullname: Hamacher, Silvio email: hamacher@puc-rio.br |
| BackLink | https://www.ncbi.nlm.nih.gov/pubmed/29482948$$D View this record in MEDLINE/PubMed |
| BookMark | eNqNkb1uFDEUhS0URDaBV4CRaGhmcu358xQIRVESIkXQQG157busF4892J5E2_EOvCFPglcbUmy1hXWb7xxZ5zsjJ847JOQdhYoC7S421RqlTevJ24oB5RWwCoC9IAvKe1Z20DYnZJFJXvKWwik5i3EDAH1dd6_IKRsavnsLcv3Fl3HtH2NhXCGnyRuXRnSpiGqNerbG_Sj-_v5TyCJuY8JRJqMKaxIGmeaARcAHg4-vycuVtBHfPN1z8v3m-tvV5_L-6-3d1eV9qZq2TSXTDYWukTXVS43dAKsOqORMcRiWfc0VlQgN51TqgfatVHyQ9RJb1LrhA5P1Ofmw752C_zVjTGI0UaG10qGfo2AAnPNuYH1G3x-gGz8Hl3-XKd7V3TD0PFNvn6h5OaIWUzCjDFvxf6AM9HtABR9jwNUzQkHsVIiNeFYhdioEMJFV5OTHg6QyKc_nXQrS2CPyl_s85kHzyEFEZdAp1CagSkJ7c0THp4MOlY0aJe1P3B7V8A_ueMBb |
| CitedBy_id | crossref_primary_10_1136_bmjopen_2020_046596 crossref_primary_10_1111_ceo_14310 crossref_primary_10_4102_hsag_v27i0_1989 crossref_primary_10_1227_neu_0000000000002624 crossref_primary_10_1002_jgc4_1254 crossref_primary_10_1007_s11606_021_06935_x crossref_primary_10_1089_tmj_2019_0145 crossref_primary_10_61347_ei_v4i2_158 crossref_primary_10_1038_s44401_024_00005_0 crossref_primary_10_1016_j_jdin_2023_03_002 crossref_primary_10_1177_10591478251375299 crossref_primary_10_1371_journal_pone_0214869 crossref_primary_10_3389_frai_2025_1652397 crossref_primary_10_3758_s13428_025_02745_9 crossref_primary_10_1007_s11695_019_03898_1 crossref_primary_10_1155_ijod_2114933 crossref_primary_10_1186_s12913_023_09969_5 crossref_primary_10_1177_10591478241276135 crossref_primary_10_1038_s41415_021_3009_9 crossref_primary_10_1080_23750472_2023_2239251 crossref_primary_10_1177_10556656251327819 crossref_primary_10_1016_j_jss_2021_12_021 crossref_primary_10_1093_intqhc_mzab101 crossref_primary_10_1016_j_msard_2023_104509 crossref_primary_10_1016_j_clinimag_2018_12_007 crossref_primary_10_1002_jgf2_698 crossref_primary_10_1136_bmjinnov_2021_000816 crossref_primary_10_1080_24725579_2020_1858210 crossref_primary_10_1016_j_ejor_2019_02_051 crossref_primary_10_1080_16843703_2024_2411120 crossref_primary_10_1177_2010105818793155 crossref_primary_10_7717_peerj_cs_1147 crossref_primary_10_1016_j_ejor_2020_01_050 crossref_primary_10_3390_axioms13010016 crossref_primary_10_1002_hsr2_70783 crossref_primary_10_1155_ecc_9992797 crossref_primary_10_1111_dmcn_15197 crossref_primary_10_1016_j_jclepro_2020_122318 crossref_primary_10_1111_dme_14241 crossref_primary_10_1177_08830738241264432 crossref_primary_10_1089_tmj_2022_0377 crossref_primary_10_7759_cureus_75474 crossref_primary_10_1002_jhm_70143 crossref_primary_10_1016_j_radi_2021_01_007 crossref_primary_10_2139_ssrn_5399057 crossref_primary_10_1016_j_ijsu_2019_04_009 crossref_primary_10_1177_10499091251329924 crossref_primary_10_1287_msom_2021_0999 crossref_primary_10_1016_j_childyouth_2024_107531 crossref_primary_10_1007_s11657_024_01430_2 crossref_primary_10_1007_s10729_022_09626_z crossref_primary_10_1111_jep_13496 crossref_primary_10_1212_CPJ_0000000000000649 crossref_primary_10_1108_JSTP_08_2020_0196 crossref_primary_10_1007_s10951_023_00802_9 crossref_primary_10_1155_2020_9727096 crossref_primary_10_1016_j_jcjq_2020_08_008 crossref_primary_10_1001_jamanetworkopen_2019_9364 crossref_primary_10_1007_s13555_021_00604_x crossref_primary_10_1016_j_jclinane_2022_111011 crossref_primary_10_2196_23450 crossref_primary_10_1177_00099228221076958 crossref_primary_10_1016_j_eswa_2022_117949 crossref_primary_10_1016_j_nurpra_2024_105068 crossref_primary_10_1093_milmed_usaa095 crossref_primary_10_1038_s41598_024_73623_1 crossref_primary_10_1038_s41746_019_0103_3 crossref_primary_10_1002_hpm_3527 crossref_primary_10_1016_j_heliyon_2023_e18106 crossref_primary_10_1007_s10803_019_04027_8 crossref_primary_10_1177_20552076241287083 crossref_primary_10_1002_jdd_12538 crossref_primary_10_1016_j_jpedsurg_2024_161899 crossref_primary_10_1080_20476965_2025_2556061 crossref_primary_10_1007_s11695_018_3480_9 crossref_primary_10_1080_24725579_2019_1649764 crossref_primary_10_1016_j_jclinane_2022_110987 crossref_primary_10_2196_71567 crossref_primary_10_1002_lio2_930 crossref_primary_10_1093_ptj_pzab047 crossref_primary_10_1177_1357633X231154945 crossref_primary_10_1016_j_jpsychires_2020_10_025 crossref_primary_10_1007_s00247_021_05111_x crossref_primary_10_1002_hpm_2980 crossref_primary_10_1007_s10729_025_09707_9 crossref_primary_10_1055_s_0043_1769910 crossref_primary_10_1007_s10620_023_07951_z crossref_primary_10_1097_pq9_0000000000000192 crossref_primary_10_1186_s12882_025_04225_w crossref_primary_10_1186_s12903_022_02402_z crossref_primary_10_1111_ppc_13116 crossref_primary_10_1186_s12913_020_4943_y crossref_primary_10_1016_j_jclepro_2024_142379 crossref_primary_10_1177_00469580251326319 crossref_primary_10_1016_j_ajo_2024_02_026 crossref_primary_10_1002_acp_4066 crossref_primary_10_1186_s12890_025_03793_9 crossref_primary_10_2139_ssrn_3791938 crossref_primary_10_1016_j_amepre_2024_02_012 crossref_primary_10_33889_IJMEMS_2022_7_4_036 crossref_primary_10_3390_healthcare12212161 crossref_primary_10_2196_14094 crossref_primary_10_1186_s12916_024_03456_2 crossref_primary_10_1177_1357633X241247245 crossref_primary_10_2196_29579 crossref_primary_10_1017_S0022215121001092 crossref_primary_10_1177_23743735231151548 crossref_primary_10_1007_s11606_019_05048_w crossref_primary_10_1542_peds_2021_054970 crossref_primary_10_1007_s11606_020_06183_5 crossref_primary_10_1186_s12913_019_4208_9 crossref_primary_10_1186_s12913_023_10059_9 crossref_primary_10_1111_jan_15362 crossref_primary_10_2196_44283 crossref_primary_10_1016_j_healthplace_2020_102496 crossref_primary_10_1186_s12913_020_05097_6 crossref_primary_10_1016_j_jlp_2020_104092 crossref_primary_10_1371_journal_pone_0234817 crossref_primary_10_1016_j_aei_2023_102252 crossref_primary_10_5812_jcrps_132545 crossref_primary_10_1016_j_radi_2024_01_003 crossref_primary_10_1177_21925682221092398 crossref_primary_10_3390_healthcare12191992 crossref_primary_10_1016_j_seps_2023_101795 crossref_primary_10_1038_s41415_021_3007_y crossref_primary_10_1136_bmjqs_2019_010398 crossref_primary_10_1177_23333928221125034 crossref_primary_10_1016_j_japh_2020_02_031 crossref_primary_10_1016_j_msard_2019_101513 crossref_primary_10_1007_s11606_023_08065_y crossref_primary_10_1016_j_orhc_2024_100443 crossref_primary_10_1007_s00787_021_01760_3 crossref_primary_10_3390_healthcare12131272 crossref_primary_10_1186_s13584_023_00575_8 crossref_primary_10_2196_27977 crossref_primary_10_1186_s12884_022_05292_9 crossref_primary_10_1111_scs_70076 crossref_primary_10_1093_haschl_qxaf077 crossref_primary_10_1016_j_cie_2022_108270 crossref_primary_10_12660_cgpc_v30_92013 crossref_primary_10_1111_joes_12534 crossref_primary_10_1016_j_cie_2022_108596 crossref_primary_10_1080_20479700_2019_1698864 crossref_primary_10_1016_j_pedn_2021_04_005 crossref_primary_10_1287_msom_2023_0365 crossref_primary_10_1080_17549507_2023_2182742 crossref_primary_10_1016_j_jbusres_2025_115318 crossref_primary_10_1007_s00455_023_10654_2 crossref_primary_10_1590_1413_81232021266_38072020 crossref_primary_10_7717_peerj_cs_2762 crossref_primary_10_1108_MD_11_2023_2104 crossref_primary_10_1007_s11831_022_09855_z crossref_primary_10_1007_s13347_022_00590_8 crossref_primary_10_1136_bmjopen_2022_066804 crossref_primary_10_2147_RMHP_S280656 crossref_primary_10_3390_e22060675 crossref_primary_10_1016_j_ejor_2025_01_034 crossref_primary_10_1080_20479700_2023_2225760 crossref_primary_10_1093_jamia_ocac242 crossref_primary_10_1097_JHQ_0000000000000341 crossref_primary_10_1111_imj_15425 crossref_primary_10_2105_AJPH_2020_305587 crossref_primary_10_1097_JAC_0000000000000388 crossref_primary_10_1108_RSR_01_2020_0004 crossref_primary_10_1038_s41746_022_00594_w crossref_primary_10_1055_s_0045_1806733 crossref_primary_10_3390_healthcare13151869 crossref_primary_10_1136_bmjopen_2023_077660 crossref_primary_10_1111_iju_14851 crossref_primary_10_1007_s10916_025_02143_w crossref_primary_10_1186_s13011_022_00489_9 crossref_primary_10_7759_cureus_58734 crossref_primary_10_1016_j_jaad_2020_09_019 crossref_primary_10_1080_13854046_2023_2219421 crossref_primary_10_1186_s12905_022_01800_3 crossref_primary_10_1136_jim_2022_002398 crossref_primary_10_1136_rmdopen_2022_002401 crossref_primary_10_1186_s12913_020_05627_2 crossref_primary_10_1177_2333393619868979 crossref_primary_10_1186_s12913_024_10660_6 crossref_primary_10_1371_journal_pdig_0000496 crossref_primary_10_1002_hsr2_2160 crossref_primary_10_1016_j_cie_2025_110931 crossref_primary_10_1089_tmr_2025_0009 crossref_primary_10_1080_23794925_2021_2001772 crossref_primary_10_1016_j_cie_2022_108226 crossref_primary_10_1080_01605682_2019_1658552 crossref_primary_10_1016_j_jcjq_2022_09_001 crossref_primary_10_1016_j_jpainsymman_2022_02_001 crossref_primary_10_1097_MCG_0000000000001332 crossref_primary_10_1002_jdd_13375 crossref_primary_10_1287_ijoc_2022_1212 crossref_primary_10_1016_j_amepre_2024_06_014 crossref_primary_10_1097_GOX_0000000000005831 crossref_primary_10_1016_j_ijmedinf_2020_104290 crossref_primary_10_1108_JOSM_03_2022_0116 crossref_primary_10_1111_jgs_17722 crossref_primary_10_1016_j_urology_2021_08_025 crossref_primary_10_1212_CPJ_0000000000000488 crossref_primary_10_1097_QAD_0000000000002892 crossref_primary_10_1001_jamanetworkopen_2025_21637 crossref_primary_10_1177_0194599820965917 crossref_primary_10_1089_tmj_2024_0438 crossref_primary_10_1186_s12877_020_1502_7 crossref_primary_10_1080_20479700_2024_2358701 crossref_primary_10_1111_ijcs_12884 crossref_primary_10_1007_s42399_020_00585_6 crossref_primary_10_3389_fpubh_2023_968319 crossref_primary_10_1186_s12969_021_00651_w crossref_primary_10_1515_cppm_2024_0062 crossref_primary_10_3390_math10224317 crossref_primary_10_1017_bpp_2020_31 crossref_primary_10_2196_48273 crossref_primary_10_1007_s00247_022_05460_1 crossref_primary_10_1002_jpen_2043 crossref_primary_10_1186_s12913_019_3981_9 crossref_primary_10_1002_ppul_26457 crossref_primary_10_1016_j_cie_2024_110521 crossref_primary_10_1186_s13063_022_06519_y crossref_primary_10_1089_gyn_2020_0117 crossref_primary_10_1016_j_yebeh_2023_109345 crossref_primary_10_1016_j_jacr_2024_03_017 crossref_primary_10_4102_curationis_v45i1_2213 crossref_primary_10_1016_j_childyouth_2020_104886 crossref_primary_10_1080_13814788_2022_2092093 crossref_primary_10_3389_fpsyg_2022_829880 crossref_primary_10_3390_nursrep15070229 crossref_primary_10_7759_cureus_67061 crossref_primary_10_1016_j_ajogmf_2024_101565 crossref_primary_10_1111_ajr_13217 crossref_primary_10_1007_s11606_023_08131_5 crossref_primary_10_1186_s12939_024_02244_x crossref_primary_10_1016_j_ijhcs_2023_103162 crossref_primary_10_1136_jme_2022_108856 crossref_primary_10_1016_j_jaad_2024_06_048 crossref_primary_10_5435_JAAOS_D_25_00189 crossref_primary_10_1007_s40615_025_02411_y crossref_primary_10_1177_10538127251332211 crossref_primary_10_1186_s12939_023_01915_5 crossref_primary_10_1016_j_jacr_2021_08_026 crossref_primary_10_1111_1475_6773_13899 crossref_primary_10_1186_s12913_022_07865_y crossref_primary_10_1111_chd_12784 crossref_primary_10_1109_TASE_2024_3497952 crossref_primary_10_1089_tmj_2021_0597 crossref_primary_10_1080_20476965_2021_1936658 crossref_primary_10_1007_s10729_025_09714_w crossref_primary_10_2147_OPTH_S341739 crossref_primary_10_1590_interface_220197 crossref_primary_10_3389_fdgth_2025_1567397 crossref_primary_10_5114_reum_194158 crossref_primary_10_1136_bmjopen_2024_085353 crossref_primary_10_1111_ans_70280 crossref_primary_10_1136_bmjdrc_2020_001819 crossref_primary_10_2196_16451 crossref_primary_10_1080_00036846_2019_1602709 crossref_primary_10_1542_peds_2024_067987 crossref_primary_10_1053_j_akdh_2023_12_006 crossref_primary_10_1016_j_cie_2022_108791 |
| Cites_doi | 10.1016/j.hkpj.2012.12.001 10.1016/j.cgh.2015.07.051 10.1046/j.1365-277X.2003.00435.x 10.1080/13674670601054024 10.1080/713869641 10.3109/01443615.2011.635228 10.1016/j.dss.2012.10.048 10.1016/S0197-0070(82)80103-4 10.1080/07408170802165823 10.1111/j.1525-1470.2007.00354.x 10.1111/j.1468-3083.2008.02740.x 10.1017/S0022215106003653 10.1136/bmjqs-2014-003687 10.1093/oxfordjournals.intqhc.a036730 10.1001/archinte.1982.00340160143026 10.1016/j.puhe.2007.01.007 10.1016/0163-8343(92)90037-B 10.1176/appi.ps.53.4.473 10.1590/1413-81232014201.01012014 10.1007/s11552-014-9685-z 10.1111/j.1468-3083.2010.03962.x 10.1016/j.ejogrb.2012.08.001 10.1007/s10729-011-9148-9 10.2310/7750.2007.00005 10.1177/1359104504043923 10.1097/00005650-198107000-00004 10.1080/14789940903174204 10.1097/01.mlg.0000175202.50499.63 10.1002/j.0022-0337.2016.80.1.tb06055.x 10.4338/ACI-2014-04-RA-0026 10.1108/IJHCQA-06-2015-0077 10.1001/archfami.5.9.507 10.1177/002076409504100203 10.2105/AJPH.2007.123224 10.12968/bjon.2008.17.1.28059 10.14236/jhi.v21i3.59 10.1111/j.1540-5915.2007.00158.x 10.1177/070674370404900210 10.4066/AMJ.2014.2098 10.1016/S0929-6646(10)60136-2 10.1177/002076409904500307 10.1176/appi.ps.53.9.1173 10.1016/j.ajem.2014.07.002 10.1007/s00402-015-2151-8 10.3109/02813439008994940 10.1016/j.ejor.2014.06.034 10.1016/j.amjoto.2015.01.017 10.1071/AH030052 10.1159/000115844 10.1016/j.healthpol.2005.01.001 10.1371/journal.pmed.1000097 10.1177/2150131913498513 10.1177/10105395060180010301 10.1353/hpu.2005.0054 10.1001/jamadermatol.2013.5771 10.1097/DBP.0b013e31826c66ef 10.1300/J026v15n04_02 10.1177/0009922815570613 10.1177/1460458210380521 10.1007/s10597-008-9153-8 10.1007/s00520-014-2254-8 10.1177/014556131109000822 10.1007/BF02599713 10.1055/s-2004-814329 10.1177/0883073814559098 10.2106/JBJS.M.01481 10.1177/070674370304800511 10.1016/j.cgh.2007.12.003 10.1177/014107689108401112 10.1007/s10479-009-0569-5 10.1080/09540121.2011.555743 10.1300/J045v02n03_06 10.1016/j.amjmed.2009.11.022 10.1002/(SICI)1096-9136(199804)15:4<339::AID-DIA577>3.0.CO;2-E 10.1186/1471-2466-9-12 10.1080/01926180600814718 10.1353/hpu.2004.0037 10.1097/01.mlr.0000109023.64650.73 10.1097/MPG.0000000000000791 10.1111/1756-185X.12126 10.1176/ps.2010.61.7.657 10.1016/j.seps.2014.01.002 10.1080/13854046.2013.854837 10.1007/s10865-011-9383-z 10.1111/j.1365-2036.2006.03092.x 10.1086/518587 10.1007/s001270050151 10.1080/09546630510027877 10.1308/003588408X301172 10.1007/s10729-007-9008-9 10.1016/j.ijcard.2015.10.081 10.1111/j.1399-3038.2007.00691.x 10.1176/ps.47.8.848 10.1007/BF03262660 10.1080/02770900500215798 10.1089/pop.2014.0047 10.1016/j.jfma.2012.09.016 10.1080/00365520701562056 10.1001/archpedi.1995.02170190103018 |
| ContentType | Journal Article |
| Copyright | 2018 Elsevier B.V. Copyright © 2018 Elsevier B.V. All rights reserved. Copyright Elsevier Science Ltd. Apr 2018 |
| Copyright_xml | – notice: 2018 Elsevier B.V. – notice: Copyright © 2018 Elsevier B.V. All rights reserved. – notice: Copyright Elsevier Science Ltd. Apr 2018 |
| DBID | AAYXX CITATION CGR CUY CVF ECM EIF NPM 7QJ 7TQ 8BJ DHY DON FQK JBE 7X8 |
| DOI | 10.1016/j.healthpol.2018.02.002 |
| DatabaseName | CrossRef Medline MEDLINE MEDLINE (Ovid) MEDLINE MEDLINE PubMed Applied Social Sciences Index & Abstracts (ASSIA) PAIS Index International Bibliography of the Social Sciences (IBSS) PAIS International PAIS International (Ovid) International Bibliography of the Social Sciences International Bibliography of the Social Sciences MEDLINE - Academic |
| DatabaseTitle | CrossRef MEDLINE Medline Complete MEDLINE with Full Text PubMed MEDLINE (Ovid) International Bibliography of the Social Sciences (IBSS) Applied Social Sciences Index and Abstracts (ASSIA) PAIS International MEDLINE - Academic |
| DatabaseTitleList | International Bibliography of the Social Sciences (IBSS) MEDLINE MEDLINE - Academic |
| Database_xml | – sequence: 1 dbid: NPM name: PubMed url: http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?db=PubMed sourceTypes: Index Database – sequence: 2 dbid: 7X8 name: MEDLINE - Academic url: https://search.proquest.com/medline sourceTypes: Aggregation Database |
| DeliveryMethod | fulltext_linktorsrc |
| Discipline | Public Health |
| EISSN | 1872-6054 |
| EndPage | 421 |
| ExternalDocumentID | 29482948 10_1016_j_healthpol_2018_02_002 S0168851018300459 |
| Genre | Research Support, Non-U.S. Gov't Systematic Review Journal Article |
| GroupedDBID | --- --K --M ..I .1- .FO .GJ .~1 0R~ 1B1 1P~ 1RT 1~. 1~5 29I 4.4 457 4G. 53G 5GY 5VS 7-5 71M 8P~ 9JM AABNK AAEDT AAEDW AAIKJ AAKOC AALRI AAOAW AAQFI AATTM AAWTL AAXKI AAXUO AAYWO ABBQC ABFNM ABIVO ABJNI ABMAC ABMZM ABOCM ABXDB ACDAQ ACGFS ACHQT ACIEU ACIUM ACLOT ACRLP ACVFH ADBBV ADCNI ADEZE ADMHG AEBSH AEIPS AEKER AENEX AEUPX AEVXI AFJKZ AFPUW AFRHN AFTJW AFXIZ AGHFR AGUBO AGYEJ AHHHB AIEXJ AIGII AIIUN AIKHN AITUG AJRQY AJUYK AKBMS AKRWK AKYEP ALMA_UNASSIGNED_HOLDINGS AMRAJ ANKPU ANZVX APXCP ASPBG AVWKF AXJTR AZFZN BKOJK BLXMC BNPGV CS3 DU5 EBS EFJIC EFKBS EFLBG EJD EO8 EO9 EP2 EP3 F5P FDB FEDTE FGOYB FIRID FNPLU FYGXN G-2 G-Q GBLVA HEH HMK HMO HVGLF HZ~ IHE J1W KOM M29 M3W M41 MO0 MS~ N9A O-L O9- OAUVE OHT OZT P-8 P-9 P2P PC. PQQKQ Q38 R2- ROL RPZ SAE SCC SDF SDG SDP SEL SES SEW SPCBC SSH SSZ T5K TN5 UHS WUQ Z5R ZGI ~G- ~HD AACTN AAIAV ABLVK ABYKQ AFCTW AFKWA AJBFU AJOXV AMFUW LCYCR RIG 9DU AAYXX CITATION AGCQF AGRNS CGR CUY CVF ECM EIF NPM 7QJ 7TQ 8BJ DHY DON FQK JBE 7X8 |
| ID | FETCH-LOGICAL-c455t-2d41064a31dbde690f601a82c809b738c1ae04881ad9175ac89a3be5edd4892a3 |
| ISICitedReferencesCount | 288 |
| ISICitedReferencesURI | http://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=Summon&SrcAuth=ProQuest&DestLinkType=CitingArticles&DestApp=WOS_CPL&KeyUT=000434748400012&url=https%3A%2F%2Fcvtisr.summon.serialssolutions.com%2F%23%21%2Fsearch%3Fho%3Df%26include.ft.matches%3Dt%26l%3Dnull%26q%3D |
| ISSN | 0168-8510 1872-6054 |
| IngestDate | Thu Oct 02 10:54:44 EDT 2025 Mon Nov 10 00:25:24 EST 2025 Mon Jul 21 06:02:03 EDT 2025 Sat Nov 29 04:48:25 EST 2025 Tue Nov 18 20:49:28 EST 2025 Fri Feb 23 02:25:09 EST 2024 Tue Oct 14 19:27:39 EDT 2025 |
| IsPeerReviewed | true |
| IsScholarly | true |
| Issue | 4 |
| Keywords | Healthcare Systematic review Statistical analysis Appointments No-show |
| Language | English |
| License | Copyright © 2018 Elsevier B.V. All rights reserved. |
| LinkModel | OpenURL |
| MergedId | FETCHMERGED-LOGICAL-c455t-2d41064a31dbde690f601a82c809b738c1ae04881ad9175ac89a3be5edd4892a3 |
| Notes | ObjectType-Article-1 SourceType-Scholarly Journals-1 content type line 14 ObjectType-Literature Review-2 ObjectType-Feature-3 ObjectType-Feature-2 ObjectType-Review-3 content type line 23 ObjectType-Undefined-4 |
| PMID | 29482948 |
| PQID | 2086369978 |
| PQPubID | 105626 |
| PageCount | 10 |
| ParticipantIDs | proquest_miscellaneous_2008886927 proquest_journals_2086369978 pubmed_primary_29482948 crossref_primary_10_1016_j_healthpol_2018_02_002 crossref_citationtrail_10_1016_j_healthpol_2018_02_002 elsevier_sciencedirect_doi_10_1016_j_healthpol_2018_02_002 elsevier_clinicalkey_doi_10_1016_j_healthpol_2018_02_002 |
| PublicationCentury | 2000 |
| PublicationDate | April 2018 2018-04-00 20180401 |
| PublicationDateYYYYMMDD | 2018-04-01 |
| PublicationDate_xml | – month: 04 year: 2018 text: April 2018 |
| PublicationDecade | 2010 |
| PublicationPlace | Ireland |
| PublicationPlace_xml | – name: Ireland – name: Amsterdam |
| PublicationTitle | Health policy (Amsterdam) |
| PublicationTitleAlternate | Health Policy |
| PublicationYear | 2018 |
| Publisher | Elsevier B.V Elsevier Science Ltd |
| Publisher_xml | – name: Elsevier B.V – name: Elsevier Science Ltd |
| References | Torres, Rothberg, Garb, Ogunneye, Onyema, Higgins (bib0040) 2015; 18 Mugavero, Lin, Allison, Willig, Chang, Marler (bib0415) 2007; 45 Hampton-Robb, Qualls, Compton (bib0430) 2003; 13 Cohen, Kaplan, Shapiro, Levi, Vardy (bib0460) 2005; 115 McMullen, Netland (bib0155) 2015; 9 Grunebaum, Luber, Callahan, Leon, Olfson, Portera (bib0450) 1996; 47 Cronin, DeCoste, Kimball (bib0335) 2013; 149 Lehmann, Aebi, Lehmann, Olivet, Stalder (bib0280) 2007; 121 Norris, Kumar, Chand, Moskowitz, Shade, Willis (bib0510) 2014; 57 Mbada, Nonvignon, Ajayi, Dada, Awotidebe, Johnson (bib0530) 2013; 31 Huang, Hanauer (bib0170) 2014; 5 Pillai, Bhangu, Narayanan, Yoong (bib0320) 2012; 32 (bib0105) 2017 Adams, Pawlik, Forbes (bib0235) 2004; 36 Margolis, Lurie, McGovern, Slater (bib0410) 1993; 8 Carlsen, Carlsen, Serup (bib0310) 2011; 25 Hon, Leung, Wong, Ma, Fok (bib0595) 2005; 16 Dickey, Morrow (bib0200) 1991; 84 Farid, Alapont (bib0205) 1993; 2 Muthuraman, Lawley (bib0055) 2008; 40 Bech (bib0030) 2005; 74 Daniels, Jung (bib0295) 2009; 20 Miller, Chae, Peterson, Ko (bib0140) 2015; 36 Guay, Tanzi, Arregui, Chisholm, de la Cruz, Bruera (bib0485) 2014; 22 Zailinawati, Ng, Nik-Sherina (bib0125) 2005; 18 Siminoff, Hausmann, Ibrahim (bib0290) 2008; 98 Kavanagh, Smith, Golden, Tate, Hinkle (bib0435) 1991; 2 Cronin, Ryan, Coughlan (bib0100) 2008; 17 McLeod, Heath, Cameron, Debelle, Cummins (bib0150) 2015; 24 Mbada, Ajayi, Agbeja, Mbada, Awotidebe, Oghumu (bib0565) 2013; 7 Menendez, Ring (bib0035) 2015; 10 Huang, Hanauer (bib0375) 2016; 29 Bickler (bib0195) 1985; 35 Pehr (bib0525) 2007; 11 Kazarian, Carreira, Toribara, Denberg (bib0605) 2008; 6 Daggy, Lawley, Willis, Thayer, Suelzer, DeLaurentis (bib0060) 2010; 16 Hermoni, Mankuta, Reis (bib0515) 1990; 8 Majeroni, Cowan, Osborne, Graham (bib0215) 1996; 5 Bean, Talaga (bib0085) 1992; 12 Kheirkhah, Feng, Travis, Tavakoli-Tabasi, Sharafkhaneh (bib0050) 2016; 16 Sola-Vera, Sáez, Laveda, Girona, Fe garcía-sepulcre, Cuesta (bib0470) 2008; 43 Machado, Werneck, Lucas, Abreu (bib0160) 2015; 20 Dreiher, Froimovici, Bibi (bib0285) 2008; 66 Kruse, Rohland, Wu (bib0230) 2002; 53 Samuels, Ward, Melvin, Macht-Greenberg, Wenren, Yi (bib0370) 2015; 54 Lee, Earnest, Chen, Krishnan (bib0260) 2005 Corfield, Schizas, Williams, Noorani (bib0385) 2008; 90 Zeng, Turkcan, Lin, Lawley (bib0065) 2010; 178 Adeponle, Obembe, Suleiman, Adeyemi (bib0265) 2007; 10 Hamilton, Round, Sharp (bib0225) 2002; 52 Dreiher, Goldbart, Hershkovich, Vardy, Cohe (bib0400) 2008; 19 Lester, Harris (bib0545) 2007; 35 Alaeddini, Yang, Reddy, Yu (bib0005) 2011; 14 Lalloo, McDonald (bib0345) 2013 Weingarten, Meyer, Schneid (bib0120) 1997; 10 Milne, Kearns, Harrison (bib0350) 2014; 17 Gupta, Wang (bib0010) 2012 Deyo, Inuit (bib0080) 1980; 114 Bardin (bib0110) 2011 Mathu-Muju, Li, Hicks, Nash, Kaplan, Bush (bib0555) 2014; 36 Cohen, Goldbart, Levi, Shapiro, Vardy (bib0610) 2007; 24 Minty, Anderson (bib0590) 2004; 9 Wang, Aspelund (bib0505) 2009; 10 Zirkle, McNelles (bib0315) 2011; 90 Goldman, Freidin, Cook, Eigner, Grich (bib0190) 1982; 142 Chariatte, Michaud, Berchtold, Akré, Suris (bib0270) 2007; 137 Sherman, Barnum, Buhman-Wiggs, Nyberg (bib0475) 2009; 45 Dyer, Lloyd, Lancashire, Bain, Barnett (bib0220) 1998; 15 Garuda, Javalgi, Talluri (bib0090) 1998; 15 Dove, Schneider (bib0185) 1981; 19 Collins, Santamaria, Clayton (bib0500) 2003; 26 Peeters, Bayer (bib0580) 1999; 34 Whiting, Greenberg, Thakore, Alamanda, Ehrenfeld, Obremskey (bib0145) 2015; 135 Al-Khadra, Magbool, Wosornu, Al-Awdah, Qutub, Al-Khatib (bib0380) 1992; 4 Gordon, Antshel, Lewandowski, Seigers (bib0560) 2010; 61 Bush, Vemulakonda, Corbett, Chiang (bib0135) 2014; 21 Karter, Parker, Moffet, Ahmed, Ferrara, Liu (bib0250) 2004; 42 Neinstein (bib0575) 1982; 3 Storrs, Ramov, Lalloo (bib0360) 2016; 80 Livianos-Aldana, Vila-Gomez, Rojo-Moreno, Luengo-Lopez (bib0455) 1999; 45 Kruse, Rohland (bib0585) 2002; 53 Nancarrow, Bradbury, Avila (bib0355) 2014; 7 King, David, Jones, O’Brien (bib0520) 1995; 88 Traeger, O’Cleirigh, Skeer, Mayer, Safren (bib0330) 2012; 35 El-Din, Al-Shakhs, Al-Oudah (bib0465) 2007; 83 Bofill, Waldrop-Valverde, Metsch, Pereyra, Kolber (bib0305) 2011; 23 Coodin, Stanley, Cortens, Desrochers, McLandress (bib0245) 2004; 49 Tseng (bib0300) 2010; 109 Samorani, LaGanga (bib0070) 2015; 240 Cheng, Huang, Tsang, Lin (bib0165) 2014; 113 Kalb, Freedman, Foster, Menon, Landa, Kishfy (bib0130) 2012; 33 Kane, Dixon (bib0600) 2006; 24 Ross, McIver, Blakely, Dalrymple, Peacock, Wallis (bib0210) 1995; 71 Cashman, Savageau, Lemay, Ferguson (bib0240) 2004; 15 Weinerman, Glossop, Wong, Robinson, White, Kamil (bib0535) 2003; 48 Parikh, Gupta, Wilson, Fields, Cosgrove, Kostis (bib0025) 2010; 123 Bennett, Baxley (bib0420) 2009; 41 Guzek, Fadel, Golomb (bib0490) 2015; 30 Cohen, Kaplan, Kraus, Rubinshtein, Vardy (bib0275) 2007; 121 Kopach, Delaurentis, Lawley, Muthuraman, Ozsen, Rardin (bib0075) 2007; 10 Kempny, Diller, Dimopoulos, Alonso-Gonzalez, Uebing, Li (bib0045) 2016; 203 Matas, Staley, Griffin (bib0445) 1992; 14 Spikmans, Brug, Doven, Kruizenga, Hofsteenge, Bokhorst‐van der Schueren (bib0570) 2003; 16 Kogan-Liberman, Rivas, Thompson, Tomer (bib0495) 2015; 61 Ade, Trébucq, Harries, Ade, Agodokpessi, Wachinou (bib0390) 2016 Pang, Tso, Ungvari, Chiu, Leung (bib0365) 1995; 41 Coleman, Medford-Davis, Atassi, Siler-Fisher, Reitman (bib0180) 2014; 96 Lotfi, Torres (bib0440) 2014; 48 Peng, Erdem, Shi, Masek, Woodbridge (bib0020) 2016; 41 Sharp, Cotton, Thornton, Gray, Cruickshank, Whynes (bib0325) 2012; 165 Cohen, Dreiher, Vardy, Weitzman (bib0395) 2008; 22 Yoon, Davis, Van Cleave, Maheshwari, Cabana (bib0540) 2005; 42 Giunta, Briatore, Baum, Luna, Waisman, de Quiros (bib0480) 2013; 7 Moher, Liberati, Tetzlaff, Altman, Prisma Group (bib0095) 2009; 6 Mark, Klarenbeek, Rutten, Sitskoorn (bib0175) 2014; 28 Goldbart, Dreiher, Vardy, Alkrinawi, Cohe (bib0405) 2009; 9 Lasser, Mintzer, Lambert, Cabral, Bor (bib0255) 2005; 16 Partin, Gravely, Gellad, Nugent, Burgess, Shaukat (bib0425) 2016; 14 Barksdale, Hackman, Bonham, Gratton (bib0550) 2014; 32 Rust, Gallups, Clark, Jones, Wilcox (bib0115) 1995; 14 Kaplan-Lewis, Percac-Lima (bib0340) 2013; 4 LaGanga, Lawrence (bib0015) 2007; 38 Mathu-Muju (10.1016/j.healthpol.2018.02.002_bib0555) 2014; 36 Daggy (10.1016/j.healthpol.2018.02.002_bib0060) 2010; 16 Sherman (10.1016/j.healthpol.2018.02.002_bib0475) 2009; 45 Kane (10.1016/j.healthpol.2018.02.002_bib0600) 2006; 24 Lotfi (10.1016/j.healthpol.2018.02.002_bib0440) 2014; 48 Lasser (10.1016/j.healthpol.2018.02.002_bib0255) 2005; 16 Nancarrow (10.1016/j.healthpol.2018.02.002_bib0355) 2014; 7 Zailinawati (10.1016/j.healthpol.2018.02.002_bib0125) 2005; 18 Al-Khadra (10.1016/j.healthpol.2018.02.002_bib0380) 1992; 4 Bean (10.1016/j.healthpol.2018.02.002_bib0085) 1992; 12 Hamilton (10.1016/j.healthpol.2018.02.002_bib0225) 2002; 52 Zeng (10.1016/j.healthpol.2018.02.002_bib0065) 2010; 178 Muthuraman (10.1016/j.healthpol.2018.02.002_bib0055) 2008; 40 Guay (10.1016/j.healthpol.2018.02.002_bib0485) 2014; 22 Bickler (10.1016/j.healthpol.2018.02.002_bib0195) 1985; 35 Carlsen (10.1016/j.healthpol.2018.02.002_bib0310) 2011; 25 Kazarian (10.1016/j.healthpol.2018.02.002_bib0605) 2008; 6 Kheirkhah (10.1016/j.healthpol.2018.02.002_bib0050) 2016; 16 Cohen (10.1016/j.healthpol.2018.02.002_bib0275) 2007; 121 Hampton-Robb (10.1016/j.healthpol.2018.02.002_bib0430) 2003; 13 El-Din (10.1016/j.healthpol.2018.02.002_bib0465) 2007; 83 Lalloo (10.1016/j.healthpol.2018.02.002_bib0345) 2013 Guzek (10.1016/j.healthpol.2018.02.002_bib0490) 2015; 30 Peng (10.1016/j.healthpol.2018.02.002_bib0020) 2016; 41 Mugavero (10.1016/j.healthpol.2018.02.002_bib0415) 2007; 45 Chariatte (10.1016/j.healthpol.2018.02.002_bib0270) 2007; 137 Ade (10.1016/j.healthpol.2018.02.002_bib0390) 2016 Weingarten (10.1016/j.healthpol.2018.02.002_bib0120) 1997; 10 Mbada (10.1016/j.healthpol.2018.02.002_bib0530) 2013; 31 Gupta (10.1016/j.healthpol.2018.02.002_bib0010) 2012 Weinerman (10.1016/j.healthpol.2018.02.002_bib0535) 2003; 48 Sharp (10.1016/j.healthpol.2018.02.002_bib0325) 2012; 165 Deyo (10.1016/j.healthpol.2018.02.002_bib0080) 1980; 114 Dreiher (10.1016/j.healthpol.2018.02.002_bib0400) 2008; 19 Dickey (10.1016/j.healthpol.2018.02.002_bib0200) 1991; 84 Norris (10.1016/j.healthpol.2018.02.002_bib0510) 2014; 57 Storrs (10.1016/j.healthpol.2018.02.002_bib0360) 2016; 80 Grunebaum (10.1016/j.healthpol.2018.02.002_bib0450) 1996; 47 Ross (10.1016/j.healthpol.2018.02.002_bib0210) 1995; 71 Neinstein (10.1016/j.healthpol.2018.02.002_bib0575) 1982; 3 Garuda (10.1016/j.healthpol.2018.02.002_bib0090) 1998; 15 Coleman (10.1016/j.healthpol.2018.02.002_bib0180) 2014; 96 Alaeddini (10.1016/j.healthpol.2018.02.002_bib0005) 2011; 14 Peeters (10.1016/j.healthpol.2018.02.002_bib0580) 1999; 34 Rust (10.1016/j.healthpol.2018.02.002_bib0115) 1995; 14 Majeroni (10.1016/j.healthpol.2018.02.002_bib0215) 1996; 5 (10.1016/j.healthpol.2018.02.002_bib0105) 2017 McMullen (10.1016/j.healthpol.2018.02.002_bib0155) 2015; 9 Cohen (10.1016/j.healthpol.2018.02.002_bib0610) 2007; 24 Giunta (10.1016/j.healthpol.2018.02.002_bib0480) 2013; 7 Adams (10.1016/j.healthpol.2018.02.002_bib0235) 2004; 36 Pillai (10.1016/j.healthpol.2018.02.002_bib0320) 2012; 32 Sola-Vera (10.1016/j.healthpol.2018.02.002_bib0470) 2008; 43 Bech (10.1016/j.healthpol.2018.02.002_bib0030) 2005; 74 Menendez (10.1016/j.healthpol.2018.02.002_bib0035) 2015; 10 Lester (10.1016/j.healthpol.2018.02.002_bib0545) 2007; 35 Bardin (10.1016/j.healthpol.2018.02.002_bib0110) 2011 Lee (10.1016/j.healthpol.2018.02.002_bib0260) 2005 Lehmann (10.1016/j.healthpol.2018.02.002_bib0280) 2007; 121 Samuels (10.1016/j.healthpol.2018.02.002_bib0370) 2015; 54 Corfield (10.1016/j.healthpol.2018.02.002_bib0385) 2008; 90 McLeod (10.1016/j.healthpol.2018.02.002_bib0150) 2015; 24 Kavanagh (10.1016/j.healthpol.2018.02.002_bib0435) 1991; 2 Samorani (10.1016/j.healthpol.2018.02.002_bib0070) 2015; 240 Traeger (10.1016/j.healthpol.2018.02.002_bib0330) 2012; 35 Zirkle (10.1016/j.healthpol.2018.02.002_bib0315) 2011; 90 Kempny (10.1016/j.healthpol.2018.02.002_bib0045) 2016; 203 Partin (10.1016/j.healthpol.2018.02.002_bib0425) 2016; 14 Moher (10.1016/j.healthpol.2018.02.002_bib0095) 2009; 6 Milne (10.1016/j.healthpol.2018.02.002_bib0350) 2014; 17 Torres (10.1016/j.healthpol.2018.02.002_bib0040) 2015; 18 Whiting (10.1016/j.healthpol.2018.02.002_bib0145) 2015; 135 Bofill (10.1016/j.healthpol.2018.02.002_bib0305) 2011; 23 Hon (10.1016/j.healthpol.2018.02.002_bib0595) 2005; 16 Barksdale (10.1016/j.healthpol.2018.02.002_bib0550) 2014; 32 Spikmans (10.1016/j.healthpol.2018.02.002_bib0570) 2003; 16 Parikh (10.1016/j.healthpol.2018.02.002_bib0025) 2010; 123 Kruse (10.1016/j.healthpol.2018.02.002_bib0230) 2002; 53 Cohen (10.1016/j.healthpol.2018.02.002_bib0460) 2005; 115 Yoon (10.1016/j.healthpol.2018.02.002_bib0540) 2005; 42 Cohen (10.1016/j.healthpol.2018.02.002_bib0395) 2008; 22 Kogan-Liberman (10.1016/j.healthpol.2018.02.002_bib0495) 2015; 61 Karter (10.1016/j.healthpol.2018.02.002_bib0250) 2004; 42 Huang (10.1016/j.healthpol.2018.02.002_bib0375) 2016; 29 Huang (10.1016/j.healthpol.2018.02.002_bib0170) 2014; 5 Dyer (10.1016/j.healthpol.2018.02.002_bib0220) 1998; 15 Miller (10.1016/j.healthpol.2018.02.002_bib0140) 2015; 36 Mbada (10.1016/j.healthpol.2018.02.002_bib0565) 2013; 7 Minty (10.1016/j.healthpol.2018.02.002_bib0590) 2004; 9 Dove (10.1016/j.healthpol.2018.02.002_bib0185) 1981; 19 Coodin (10.1016/j.healthpol.2018.02.002_bib0245) 2004; 49 Adeponle (10.1016/j.healthpol.2018.02.002_bib0265) 2007; 10 Kaplan-Lewis (10.1016/j.healthpol.2018.02.002_bib0340) 2013; 4 Livianos-Aldana (10.1016/j.healthpol.2018.02.002_bib0455) 1999; 45 Kopach (10.1016/j.healthpol.2018.02.002_bib0075) 2007; 10 Gordon (10.1016/j.healthpol.2018.02.002_bib0560) 2010; 61 Cronin (10.1016/j.healthpol.2018.02.002_bib0335) 2013; 149 Pehr (10.1016/j.healthpol.2018.02.002_bib0525) 2007; 11 Bennett (10.1016/j.healthpol.2018.02.002_bib0420) 2009; 41 Hermoni (10.1016/j.healthpol.2018.02.002_bib0515) 1990; 8 Margolis (10.1016/j.healthpol.2018.02.002_bib0410) 1993; 8 Kalb (10.1016/j.healthpol.2018.02.002_bib0130) 2012; 33 Siminoff (10.1016/j.healthpol.2018.02.002_bib0290) 2008; 98 Kruse (10.1016/j.healthpol.2018.02.002_bib0585) 2002; 53 Matas (10.1016/j.healthpol.2018.02.002_bib0445) 1992; 14 Mark (10.1016/j.healthpol.2018.02.002_bib0175) 2014; 28 Cashman (10.1016/j.healthpol.2018.02.002_bib0240) 2004; 15 Dreiher (10.1016/j.healthpol.2018.02.002_bib0285) 2008; 66 Daniels (10.1016/j.healthpol.2018.02.002_bib0295) 2009; 20 LaGanga (10.1016/j.healthpol.2018.02.002_bib0015) 2007; 38 Cheng (10.1016/j.healthpol.2018.02.002_bib0165) 2014; 113 Goldbart (10.1016/j.healthpol.2018.02.002_bib0405) 2009; 9 Goldman (10.1016/j.healthpol.2018.02.002_bib0190) 1982; 142 King (10.1016/j.healthpol.2018.02.002_bib0520) 1995; 88 Tseng (10.1016/j.healthpol.2018.02.002_bib0300) 2010; 109 Collins (10.1016/j.healthpol.2018.02.002_bib0500) 2003; 26 Cronin (10.1016/j.healthpol.2018.02.002_bib0100) 2008; 17 Machado (10.1016/j.healthpol.2018.02.002_bib0160) 2015; 20 Pang (10.1016/j.healthpol.2018.02.002_bib0365) 1995; 41 Farid (10.1016/j.healthpol.2018.02.002_bib0205) 1993; 2 Wang (10.1016/j.healthpol.2018.02.002_bib0505) 2009; 10 Bush (10.1016/j.healthpol.2018.02.002_bib0135) 2014; 21 |
| References_xml | – volume: 35 start-page: 548 year: 2012 end-page: 556 ident: bib0330 article-title: Risk factors for missed HIV primary care visits among men who have sex with men publication-title: Journal of Behavioral Medicine – volume: 24 start-page: 1099 year: 2006 end-page: 1103 ident: bib0600 article-title: Adherence rates with infliximab therapy in Crohn's disease publication-title: Alimentary Pharmacology & Therapeutics – volume: 71 start-page: 393 year: 1995 end-page: 395 ident: bib0210 article-title: Why do patients default from follow-up at a genitourinary clinic? A multivariate analysis publication-title: GUM – year: 2017 ident: bib0105 article-title: Scopus [database online] – volume: 36 start-page: 411 year: 2015 end-page: 414 ident: bib0140 article-title: Predictors of repeated no-showing to clinic appointments publication-title: American Journal of Otolaryngology – volume: 36 start-page: 402 year: 2004 end-page: 404 ident: bib0235 article-title: Nonattendance at outpatient endoscopy publication-title: Endoscopy – volume: 43 start-page: 202 year: 2008 end-page: 206 ident: bib0470 article-title: Factors associated with non-attendance at outpatient endoscopy publication-title: Scandinavian Journal of Gastroenterology – volume: 121 start-page: 790 year: 2007 end-page: 799 ident: bib0280 article-title: Missed appointments at a Swiss university outpatient clinic publication-title: Public Health – volume: 178 start-page: 121 year: 2010 end-page: 144 ident: bib0065 article-title: Clinic scheduling models with overbooking for patients with heterogeneous no-show probabilities publication-title: Annals of Operations Research – volume: 15 start-page: 25 year: 1998 end-page: 44 ident: bib0090 article-title: Tackling no-show behavior: a market-driven approach publication-title: Health Marketing Quarterly – volume: 90 start-page: 377 year: 2008 end-page: 380 ident: bib0385 article-title: Non-attendance at the colorectal clinic: a prospective audit publication-title: Annals of The Royal College of Surgeons of England – volume: 49 start-page: 145 year: 2004 end-page: 148 ident: bib0245 article-title: Patient factors associated with missed appointments in persons with schizophrenia publication-title: Canadian Journal of Psychiatry – volume: 165 start-page: 318 year: 2012 end-page: 325 ident: bib0325 article-title: Who defaults from colposcopy? A multi-centre, population-based, prospective cohort study of predictors of non-attendance for follow-up among women with low-grade abnormal cervical cytology publication-title: European Journal of Obstetrics & Gynecology and Reproductive Biology – volume: 6 start-page: 438 year: 2008 end-page: 442 ident: bib0605 article-title: Colonoscopy completion in a large safety net health care system publication-title: Clinical Gastroenterology and Hepatology – volume: 149 start-page: 1435 year: 2013 end-page: 1437 ident: bib0335 article-title: A multivariate analysis of dermatology missed appointment predictors publication-title: JAMA Dermatology – volume: 22 start-page: 1178 year: 2008 end-page: 1183 ident: bib0395 article-title: Nonattendance in a dermatology clinic-a large sample analysis publication-title: Journal of the European Academy of Dermatology and Venereology – volume: 33 start-page: 685 year: 2012 end-page: 697 ident: bib0130 article-title: Determinants of appointment absenteeism at an outpatient pediatric autism clinic publication-title: Journal of Developmental and Behavioral Pediatrics – volume: 240 start-page: 245 year: 2015 end-page: 257 ident: bib0070 article-title: Outpatient appointment scheduling given individual day-dependent no-show predictions publication-title: European Journal of Operational Research – volume: 16 start-page: 151 year: 2003 end-page: 158 ident: bib0570 article-title: Why do diabetic patients not attend appointments with their dietitian? publication-title: Human Nutrition and Dietetics – volume: 20 start-page: 964 year: 2009 end-page: 973 ident: bib0295 article-title: Missed initial appointments at an outpatient forensic psychiatric clinic publication-title: Journal of Forensic Psychiatry & Psychology – volume: 2 start-page: 85 year: 1991 end-page: 102 ident: bib0435 article-title: Multivariate analysis of family risk factors in predicting appointment attendance in a pediatric otology and communication clinic publication-title: Journal of Health & Social Policy – volume: 10 start-page: 111 year: 2007 end-page: 124 ident: bib0075 article-title: Effects of clinical characteristics on successful open access scheduling publication-title: Health Care Management Science – volume: 121 start-page: 258 year: 2007 end-page: 261 ident: bib0275 article-title: Nonattendance of adult otolaryngology patients for scheduled appointments publication-title: Journal of Laryngology & Otology – volume: 45 start-page: 78 year: 2009 end-page: 84 ident: bib0475 article-title: Clinical intake of child and adolescent consumers in a rural community mental health center: does wait-time predict attendance? publication-title: Community Mental Health Journal – volume: 83 start-page: 415 year: 2007 end-page: 433 ident: bib0465 article-title: Missed appointments at a university hospital in eastern Saudi Arabia: magnitude and association factors publication-title: Journal of the Egyptian Public Health Association – volume: 41 start-page: 51 year: 2009 end-page: 56 ident: bib0420 article-title: The effect of a carve-out advanced access scheduling system on no-show rates publication-title: Family Medicine – volume: 25 start-page: 1269 year: 2011 end-page: 1274 ident: bib0310 article-title: Non-attendance rate in a danish university clinic of dermatology publication-title: Journal of the European Academy of Dermatology and Venereology – volume: 47 start-page: 848 year: 1996 end-page: 852 ident: bib0450 article-title: Predictors of missed appointments for psychiatric consultations in a primary care clinic publication-title: Psychiatric Services – volume: 16 start-page: 113 year: 2005 end-page: 116 ident: bib0595 article-title: Reasons for new referral non-attendance at a pediatric dermatology center: a telephone survey publication-title: Journal of Dermatological Treatment – volume: 96 start-page: 1650 year: 2014 end-page: 1658 ident: bib0180 article-title: Injury type and emergency department management of orthopedic patients influences follow-up rates publication-title: Journal of Bone and Joint Surgery – volume: 142 start-page: 563 year: 1982 end-page: 567 ident: bib0190 article-title: A multivariate approach to the prediction of no-show behavior in a primary care center publication-title: Archives of Internal Medicine – volume: 29 start-page: 475 year: 2016 end-page: 488 ident: bib0375 article-title: Time dependent patient no-show predictive modelling development publication-title: International Journal of Health Care Quality Assurance – volume: 54 start-page: 976 year: 2015 end-page: 982 ident: bib0370 article-title: Missed appointments: factors contributing to high no-show rates in an urban pediatrics primary care clinic publication-title: Clinical Pediatrics – volume: 14 start-page: 259 year: 2016 end-page: 267 ident: bib0425 article-title: Factors associated with missed and cancelled colonoscopy appointments at Veterans Health Administration facilities publication-title: Clinical Gastroenterology and Hepatology – volume: 19 start-page: 559 year: 2008 end-page: 563 ident: bib0400 article-title: Factors associated with non‐attendance at pediatric allergy clinics publication-title: Pediatric Allergy and Immunology – volume: 32 start-page: 1208 year: 2014 end-page: 1211 ident: bib0550 article-title: Cardiology clinic follow-up did not decrease return visits to the ED for chest pain patients publication-title: American Journal of Emergency Medicine – volume: 30 start-page: 1295 year: 2015 end-page: 1299 ident: bib0490 article-title: A pilot study of reasons and risk factors for no-show in a pediatric neurology clinic publication-title: Journal of Child Neurology – volume: 9 start-page: 513 year: 2015 end-page: 516 ident: bib0155 article-title: Lead time for appointment and the no-show rate in an ophthalmology clinic publication-title: Clinical Ophthalmology – volume: 61 start-page: 234 year: 2015 end-page: 237 ident: bib0495 article-title: Improving nonattendance at outpatient pediatric endoscopy unit of a tertiary center publication-title: Journal of Pediatric Gastroenterology and Nutrition – volume: 24 start-page: 113 year: 2007 end-page: 117 ident: bib0610 article-title: Health provider factors associated with nonattendance in pediatric dermatology ambulatory patients publication-title: Pediatric Dermatology – volume: 10 start-page: 407 year: 1997 end-page: 411 ident: bib0120 article-title: Failed appointments in residency practices: who misses them and what providers are most affected? publication-title: Journal of the American Board of Family Medicine – volume: 80 start-page: 30 year: 2016 end-page: 39 ident: bib0360 article-title: An investigation into patient non-attendance and use of a short-message reminder system at a university dental clinic publication-title: Journal of Dental Education – volume: 53 start-page: 473 year: 2002 end-page: 476 ident: bib0585 article-title: Factors associated with attendance at a first appointment after discharge from a psychiatric hospital publication-title: Psychiatric Services – volume: 5 start-page: 507 year: 1996 end-page: 511 ident: bib0215 article-title: Missed appointments and Medicaid managed care publication-title: Archives of Family Medicine – volume: 9 start-page: 403 year: 2004 end-page: 418 ident: bib0590 article-title: Non-attendance at initial out-patient appointments at a hospital-based child psychiatric clinic publication-title: Clinical Child Psychology and Psychiatry – volume: 66 start-page: 40 year: 2008 end-page: 43 ident: bib0285 article-title: Nonattendance in obstetrics and gynecology patients publication-title: Gynecologic and Obstetric Investigation – volume: 4 start-page: 305 year: 1992 end-page: 310 ident: bib0380 article-title: Why do cardiology out-patient appointments fail in Saudi Arabia? publication-title: International Journal for Quality in Health Care – volume: 48 start-page: 342 year: 2003 end-page: 344 ident: bib0535 article-title: Time of day influences nonattendance at urgent short-term mental health unit in Victoria, British Columbia publication-title: Canadian Journal of Psychiatry – volume: 23 start-page: 1219 year: 2011 end-page: 1225 ident: bib0305 article-title: Demographic and psychosocial factors associated with appointment attendance among HIV-positive outpatients publication-title: AIDS Care – volume: 74 start-page: 181 year: 2005 end-page: 191 ident: bib0030 article-title: The economics of non-attendance and the expected effect of charging a fine on non-attendees publication-title: Health Policy – volume: 26 start-page: 52 year: 2003 end-page: 63 ident: bib0500 article-title: Why outpatients fail to attend their scheduled appointments: a prospective comparison of differences between attenders and non-attenders publication-title: Australian Health Review – volume: 16 start-page: 1 year: 2016 end-page: 6 ident: bib0050 article-title: Prevalence, predictors and economic consequences of no-show publication-title: BMC Health Services Research – volume: 6 start-page: e1000097 year: 2009 ident: bib0095 article-title: Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement publication-title: PLoS Medicine – volume: 35 start-page: 19 year: 1985 end-page: 22 ident: bib0195 article-title: Defaulted appointments in general practice publication-title: British Journal of General Practice – volume: 7 start-page: 12 year: 2013 end-page: 22 ident: bib0565 article-title: Non-attendance for out-patient physiotherapy: evaluation, prediction and physiotherapists’ perceptions-a cross-sectional study publication-title: Journal of Physical Therapy – volume: 135 start-page: 321 year: 2015 end-page: 327 ident: bib0145 article-title: What factors influence follow-up in orthopedic trauma surgery? publication-title: Archives of Orthopaedic and Trauma Surgery – volume: 10 start-page: 609 year: 2007 end-page: 620 ident: bib0265 article-title: Missed first appointments: prevalence and associated factors in first-time attendees at an outpatient psychiatric clinic in Nigeria publication-title: Mental Health Religion & Culture – volume: 11 start-page: 53 year: 2007 end-page: 56 ident: bib0525 article-title: No show: incidence of nonattendance at a dermatology practice in a single universal payer model publication-title: Journal of Cutaneous Medicine and Surgery – volume: 19 start-page: 734 year: 1981 end-page: 740 ident: bib0185 article-title: The usefulness of patients’ individual characteristics in predicting no-shows in outpatient clinics publication-title: Medical Care – volume: 109 start-page: 895 year: 2010 end-page: 900 ident: bib0300 article-title: Non-attendance in endocrinology and metabolism patients publication-title: Journal of the Formosan Medical Association – start-page: 13 year: 2013 ident: bib0345 article-title: Appointment attendance at a remote rural dental training facility in Australia publication-title: BMC Oral Health – volume: 10 start-page: 221 year: 2015 end-page: 226 ident: bib0035 article-title: Factors associated with non-attendance at a hand surgery appointment publication-title: Hand – volume: 7 start-page: 1163 year: 2013 end-page: 1170 ident: bib0480 article-title: Factors associated with nonattendance at clinical medicine scheduled outpatient appointments in a university general hospital publication-title: Patient Preference and Adherence – volume: 17 start-page: 19 year: 2014 end-page: 25 ident: bib0350 article-title: Patient age, ethnicity and waiting times determine the likelihood of non-attendance at a first specialist rheumatology assessment publication-title: International Journal of Rheumatic Diseases – start-page: 5 year: 2005 ident: bib0260 article-title: Predictors of failed attendances in a multi-specialty outpatient centre using electronic databases publication-title: BMC Health Services Research – volume: 40 start-page: 820 year: 2008 end-page: 837 ident: bib0055 article-title: A stochastic overbooking model for outpatient clinical scheduling with no-shows publication-title: IIE Transactions – volume: 8 start-page: 602 year: 1993 end-page: 605 ident: bib0410 article-title: Predictors of failure to attend scheduled mammography appointments at a public teaching hospital publication-title: Journal of General Internal Medicine – volume: 18 start-page: 10 year: 2005 end-page: 15 ident: bib0125 article-title: Why do patients with chronic illnesses fail to keep their appointments? A telephone interview publication-title: Asia-Pacific Journal of Public Health – volume: 28 start-page: 49 year: 2014 end-page: 64 ident: bib0175 article-title: Why don’t neurosurgery patients return for neuropsychological follow-up? Predictors for voluntary appointment keeping and reasons for cancellation publication-title: Clinical Neuropsychologist – volume: 90 start-page: 32 year: 2011 end-page: 34 ident: bib0315 article-title: Nonattendance at a hospital-based otolaryngology clinic: a preliminary analysis within a universal healthcare system publication-title: Ear, Nose & Throat Journal – volume: 61 start-page: 657 year: 2010 end-page: 659 ident: bib0560 article-title: Economic grand rounds: predictors of missed appointments over the course of child mental health treatment publication-title: Psychiatric Services – volume: 9 start-page: 1 year: 2009 end-page: 6 ident: bib0405 article-title: Nonattendance in pediatric pulmonary clinics: an ambulatory survey publication-title: BMC Pulmonary Medicine – volume: 113 start-page: 436 year: 2014 end-page: 441 ident: bib0165 article-title: Factors related to missed first appointments after discharge among patients with schizophrenia in Taiwan publication-title: Journal of the Formosan Medical Association – volume: 35 start-page: 363 year: 2007 end-page: 376 ident: bib0545 article-title: Factors associated with first session nonattendance at a university-based family therapy clinic publication-title: American Journal of Family Therapy – volume: 5 start-page: 836 year: 2014 end-page: 860 ident: bib0170 article-title: Patient no-show predictive model development using multiple data sources for an effective overbooking approach publication-title: Applied Clinical Informatics – volume: 22 start-page: 2869 year: 2014 end-page: 2874 ident: bib0485 article-title: Characteristics and outcomes of advanced cancer patients who miss outpatient supportive care consult appointments publication-title: Supportive Care in Cancer – volume: 84 start-page: 662 year: 1991 end-page: 663 ident: bib0200 article-title: Can outpatient non-attendance be predicted from the referral letter? An audit of default at neurology clinics publication-title: Journal of the Royal Society of Medicine – volume: 203 start-page: 245 year: 2016 end-page: 250 ident: bib0045 article-title: Determinants of outpatient clinic attendance amongst adults with congenital heart disease and outcome publication-title: International Journal of Cardiology – volume: 57 start-page: 428 year: 2014 end-page: 443 ident: bib0510 article-title: An empirical investigation into factors affecting patient cancellations and no-shows at outpatient clinics publication-title: Decision Support Systems – volume: 3 start-page: 110 year: 1982 end-page: 113 ident: bib0575 article-title: Lowering broken appointment rates at a teenage health center publication-title: Journal of Adolescent Health Care – volume: 7 start-page: 323 year: 2014 end-page: 333 ident: bib0355 article-title: Factors associated with non-attendance in a general practice super clinic population in regional Australia: a retrospective cohort study publication-title: Australasian Medical Journal – volume: 114 start-page: 6 year: 1980 end-page: 57 ident: bib0080 article-title: Dropouts and broken appointments: a literature review and agenda for future research publication-title: Medical Care – volume: 16 start-page: 475 year: 2005 end-page: 486 ident: bib0255 article-title: Missed appointment rates in primary care: the importance of site of care publication-title: Journal of Health Care for the Poor and Underserved – volume: 32 start-page: 156 year: 2012 end-page: 158 ident: bib0320 article-title: A demographic study to profile non-attenders at a gynaecology outpatient clinic publication-title: Journal of Obstetrics and Gynaecology – volume: 36 start-page: 296 year: 2014 end-page: 301 ident: bib0555 article-title: Identifying demographic variables related to failed dental appointments in a university hospital-based residency program publication-title: Pediatric Dentistry – volume: 17 start-page: 38 year: 2008 end-page: 43 ident: bib0100 article-title: Undertaking a literature review: a step-by-step approach publication-title: British Journal of Nursing – volume: 53 start-page: 1173 year: 2002 end-page: 1176 ident: bib0230 article-title: Factors associated with missed first appointments at a psychiatric clinic publication-title: Psychiatric Services – start-page: 16 year: 2016 ident: bib0390 article-title: Follow-up and tracing of tuberculosis patients who fail to attend their scheduled appointments in Cotonou, Benin : a retrospective cohort study publication-title: BMC Health Services Research – volume: 8 start-page: 107 year: 1990 end-page: 111 ident: bib0515 article-title: Failure to keep appointments at a community health centre: analysis of causes publication-title: Scandinavian Journal of Primary Health Care – volume: 21 start-page: 132 year: 2014 end-page: 138 ident: bib0135 article-title: Can we predict a national profile of non-attendance pediatric urology patients: a multi-institutional electronic health record study publication-title: Journal of Innovation in Health Informatics – volume: 45 start-page: 198 year: 1999 end-page: 206 ident: bib0455 article-title: Patients who miss initial appointments in community psychiatry? A Spanish community analysis publication-title: International Journal of Social Psychiatry – volume: 38 start-page: 251 year: 2007 end-page: 276 ident: bib0015 article-title: Clinic overbooking to improve patient access and increase provider productivity publication-title: Decision Sciences – volume: 13 start-page: 223 year: 2003 end-page: 233 ident: bib0430 article-title: Predicting first-session attendance: the influence of referral source and client income publication-title: Psychotherapy Research – volume: 18 start-page: 131 year: 2015 end-page: 136 ident: bib0040 article-title: Risk factor model to predict a missed clinic appointment in an urban, academic, and underserved setting publication-title: Population Health Management – volume: 31 start-page: 30 year: 2013 end-page: 35 ident: bib0530 article-title: Impact of missed appointments for out-patient physiotherapy on cost, efficiency, and patients’ recovery publication-title: Hong Kong Physiotherapy Journal – volume: 2 start-page: 81 year: 1993 end-page: 83 ident: bib0205 article-title: Patients who fail to attend their first psychiatric outpatient appointment: non-attendance or inappropriate referral? publication-title: JMH – volume: 115 start-page: 1804 year: 2005 end-page: 1808 ident: bib0460 article-title: Health provider determinants of nonattendance in pediatric otolaryngology patients publication-title: Laryngoscope – volume: 12 start-page: 14 year: 1992 end-page: 25 ident: bib0085 article-title: Appointment breaking: causes and solutions publication-title: Marketing Health Services – volume: 88 start-page: 88 year: 1995 end-page: 90 ident: bib0520 article-title: Factors affecting non-attendance in an ophthalmic outpatient department publication-title: Journal of the Royal Society of Medicine – volume: 98 start-page: 2207 year: 2008 end-page: 2213 ident: bib0290 article-title: Barriers to obtaining diagnostic testing for coronary artery disease among veterans publication-title: American Journal of Public Health – volume: 42 start-page: 555 year: 2005 end-page: 559 ident: bib0540 article-title: Factors associated with non-attendance at pediatric subspecialty asthma clinics publication-title: Journal of Asthma – volume: 123 start-page: 542 year: 2010 end-page: 548 ident: bib0025 article-title: The effectiveness of outpatient appointment reminder systems in reducing no-show rates publication-title: American Journal of Medicine – volume: 42 start-page: 110 year: 2004 end-page: 115 ident: bib0250 article-title: Missed appointments and poor glycemic control: an opportunity to identify high-risk diabetic patients publication-title: Medical Care – volume: 10 start-page: 11 year: 2009 end-page: 14 ident: bib0505 article-title: Children who break dental appointments publication-title: European Archives of Paediatric Dentistry – volume: 34 start-page: 323 year: 1999 end-page: 327 ident: bib0580 article-title: No-show for initial screening at a community mental health centre: rate, reasons and further help-seeking publication-title: Social Psychiatry and Psychiatric Epidemiology – start-page: 70 year: 2011 ident: bib0110 article-title: Analise de conteudo – volume: 14 start-page: 146 year: 2011 end-page: 157 ident: bib0005 article-title: A probabilistic model for predicting the probability of no-show in hospital appointments publication-title: Health Care Management Science – volume: 137 start-page: 677 year: 2007 end-page: 681 ident: bib0270 article-title: Missed appointments in an adolescent outpatient clinic: descriptive analyses of consultations over eight years publication-title: Swiss Medical Weekly – volume: 16 start-page: 246 year: 2010 end-page: 259 ident: bib0060 article-title: Using no-show modeling to improve clinic performance publication-title: Health Informatics Journal – volume: 24 start-page: 377 year: 2015 end-page: 384 ident: bib0150 article-title: Introducing consultant outpatient clinics to community settings to improve access to pediatrics: an observational impact study publication-title: BMJ Quality & Safety – volume: 4 start-page: 251 year: 2013 end-page: 255 ident: bib0340 article-title: No-show to primary care appointments why patients do not come publication-title: Journal of Primary Care & Community Health – volume: 45 start-page: 127 year: 2007 end-page: 130 ident: bib0415 article-title: Failure to establish HIV care: characterizing the no show phenomenon publication-title: Clinical Infectious Diseases – volume: 14 start-page: 124 year: 1992 end-page: 130 ident: bib0445 article-title: A profile of the noncompliant patient: a thirty-month review of outpatient psychiatry referrals publication-title: General Hospital Psychiatry – volume: 15 start-page: 339 year: 1998 end-page: 343 ident: bib0220 article-title: Factors associated with clinic non-attendance in adults with type 1 diabetes mellitus publication-title: Diabetic Medicine – volume: 52 start-page: 317 year: 2002 end-page: 319 ident: bib0225 article-title: Patient, hospital, and general practitioner characteristics associated with non-attendance: a cohort study publication-title: British Journal of General Practice – volume: 14 start-page: 693 year: 1995 end-page: 695 ident: bib0115 article-title: Patient appointment failures in pediatric resident continuity clinics publication-title: Archives of Pediatrics & Adolescent Medicine – volume: 15 start-page: 474 year: 2004 end-page: 488 ident: bib0240 article-title: Patient health status and appointment keeping in an urban community health center publication-title: Journal of Health Care for the Poor and Underserved – volume: 41 start-page: 103 year: 1995 end-page: 107 ident: bib0365 article-title: An audit study of defaulters of regular psychiatric outpatient appointments in Hong Kong publication-title: International Journal of Social Psychiatry – volume: 41 start-page: 112 year: 2016 end-page: 127 ident: bib0020 article-title: Large-scale assessment of missed opportunity risks in a complex hospital setting publication-title: Informatics for Health and Social Care – volume: 20 start-page: 289 year: 2015 end-page: 298 ident: bib0160 article-title: Who did not appear? First dental visit absences in secondary care on a major Brazilian city: a cross-sectional study publication-title: Ciencia & Saude Coletiva – year: 2012 ident: bib0010 article-title: Patient appointments in ambulatory care publication-title: Handbook of healthcare system scheduling – volume: 48 start-page: 115 year: 2014 end-page: 126 ident: bib0440 article-title: Improving an outpatient clinic utilization using decision analysis-based patient scheduling publication-title: Socio-Economic Planning Sciences – volume: 31 start-page: 30 year: 2013 ident: 10.1016/j.healthpol.2018.02.002_bib0530 article-title: Impact of missed appointments for out-patient physiotherapy on cost, efficiency, and patients’ recovery publication-title: Hong Kong Physiotherapy Journal doi: 10.1016/j.hkpj.2012.12.001 – volume: 14 start-page: 259 year: 2016 ident: 10.1016/j.healthpol.2018.02.002_bib0425 article-title: Factors associated with missed and cancelled colonoscopy appointments at Veterans Health Administration facilities publication-title: Clinical Gastroenterology and Hepatology doi: 10.1016/j.cgh.2015.07.051 – volume: 16 start-page: 151 year: 2003 ident: 10.1016/j.healthpol.2018.02.002_bib0570 article-title: Why do diabetic patients not attend appointments with their dietitian? publication-title: Human Nutrition and Dietetics doi: 10.1046/j.1365-277X.2003.00435.x – volume: 12 start-page: 14 year: 1992 ident: 10.1016/j.healthpol.2018.02.002_bib0085 article-title: Appointment breaking: causes and solutions publication-title: Marketing Health Services – volume: 114 start-page: 6 year: 1980 ident: 10.1016/j.healthpol.2018.02.002_bib0080 article-title: Dropouts and broken appointments: a literature review and agenda for future research publication-title: Medical Care – volume: 10 start-page: 609 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0265 article-title: Missed first appointments: prevalence and associated factors in first-time attendees at an outpatient psychiatric clinic in Nigeria publication-title: Mental Health Religion & Culture doi: 10.1080/13674670601054024 – volume: 13 start-page: 223 year: 2003 ident: 10.1016/j.healthpol.2018.02.002_bib0430 article-title: Predicting first-session attendance: the influence of referral source and client income publication-title: Psychotherapy Research doi: 10.1080/713869641 – volume: 16 start-page: 1 year: 2016 ident: 10.1016/j.healthpol.2018.02.002_bib0050 article-title: Prevalence, predictors and economic consequences of no-show publication-title: BMC Health Services Research – volume: 32 start-page: 156 year: 2012 ident: 10.1016/j.healthpol.2018.02.002_bib0320 article-title: A demographic study to profile non-attenders at a gynaecology outpatient clinic publication-title: Journal of Obstetrics and Gynaecology doi: 10.3109/01443615.2011.635228 – volume: 57 start-page: 428 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0510 article-title: An empirical investigation into factors affecting patient cancellations and no-shows at outpatient clinics publication-title: Decision Support Systems doi: 10.1016/j.dss.2012.10.048 – volume: 3 start-page: 110 year: 1982 ident: 10.1016/j.healthpol.2018.02.002_bib0575 article-title: Lowering broken appointment rates at a teenage health center publication-title: Journal of Adolescent Health Care doi: 10.1016/S0197-0070(82)80103-4 – volume: 40 start-page: 820 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0055 article-title: A stochastic overbooking model for outpatient clinical scheduling with no-shows publication-title: IIE Transactions doi: 10.1080/07408170802165823 – volume: 24 start-page: 113 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0610 article-title: Health provider factors associated with nonattendance in pediatric dermatology ambulatory patients publication-title: Pediatric Dermatology doi: 10.1111/j.1525-1470.2007.00354.x – volume: 22 start-page: 1178 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0395 article-title: Nonattendance in a dermatology clinic-a large sample analysis publication-title: Journal of the European Academy of Dermatology and Venereology doi: 10.1111/j.1468-3083.2008.02740.x – volume: 121 start-page: 258 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0275 article-title: Nonattendance of adult otolaryngology patients for scheduled appointments publication-title: Journal of Laryngology & Otology doi: 10.1017/S0022215106003653 – volume: 24 start-page: 377 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0150 article-title: Introducing consultant outpatient clinics to community settings to improve access to pediatrics: an observational impact study publication-title: BMJ Quality & Safety doi: 10.1136/bmjqs-2014-003687 – volume: 41 start-page: 51 year: 2009 ident: 10.1016/j.healthpol.2018.02.002_bib0420 article-title: The effect of a carve-out advanced access scheduling system on no-show rates publication-title: Family Medicine – volume: 4 start-page: 305 year: 1992 ident: 10.1016/j.healthpol.2018.02.002_bib0380 article-title: Why do cardiology out-patient appointments fail in Saudi Arabia? publication-title: International Journal for Quality in Health Care doi: 10.1093/oxfordjournals.intqhc.a036730 – volume: 142 start-page: 563 year: 1982 ident: 10.1016/j.healthpol.2018.02.002_bib0190 article-title: A multivariate approach to the prediction of no-show behavior in a primary care center publication-title: Archives of Internal Medicine doi: 10.1001/archinte.1982.00340160143026 – volume: 121 start-page: 790 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0280 article-title: Missed appointments at a Swiss university outpatient clinic publication-title: Public Health doi: 10.1016/j.puhe.2007.01.007 – volume: 14 start-page: 124 year: 1992 ident: 10.1016/j.healthpol.2018.02.002_bib0445 article-title: A profile of the noncompliant patient: a thirty-month review of outpatient psychiatry referrals publication-title: General Hospital Psychiatry doi: 10.1016/0163-8343(92)90037-B – volume: 53 start-page: 473 year: 2002 ident: 10.1016/j.healthpol.2018.02.002_bib0585 article-title: Factors associated with attendance at a first appointment after discharge from a psychiatric hospital publication-title: Psychiatric Services doi: 10.1176/appi.ps.53.4.473 – volume: 20 start-page: 289 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0160 article-title: Who did not appear? First dental visit absences in secondary care on a major Brazilian city: a cross-sectional study publication-title: Ciencia & Saude Coletiva doi: 10.1590/1413-81232014201.01012014 – volume: 10 start-page: 221 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0035 article-title: Factors associated with non-attendance at a hand surgery appointment publication-title: Hand doi: 10.1007/s11552-014-9685-z – volume: 25 start-page: 1269 year: 2011 ident: 10.1016/j.healthpol.2018.02.002_bib0310 article-title: Non-attendance rate in a danish university clinic of dermatology publication-title: Journal of the European Academy of Dermatology and Venereology doi: 10.1111/j.1468-3083.2010.03962.x – volume: 165 start-page: 318 year: 2012 ident: 10.1016/j.healthpol.2018.02.002_bib0325 article-title: Who defaults from colposcopy? A multi-centre, population-based, prospective cohort study of predictors of non-attendance for follow-up among women with low-grade abnormal cervical cytology publication-title: European Journal of Obstetrics & Gynecology and Reproductive Biology doi: 10.1016/j.ejogrb.2012.08.001 – volume: 14 start-page: 146 year: 2011 ident: 10.1016/j.healthpol.2018.02.002_bib0005 article-title: A probabilistic model for predicting the probability of no-show in hospital appointments publication-title: Health Care Management Science doi: 10.1007/s10729-011-9148-9 – volume: 11 start-page: 53 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0525 article-title: No show: incidence of nonattendance at a dermatology practice in a single universal payer model publication-title: Journal of Cutaneous Medicine and Surgery doi: 10.2310/7750.2007.00005 – volume: 9 start-page: 403 year: 2004 ident: 10.1016/j.healthpol.2018.02.002_bib0590 article-title: Non-attendance at initial out-patient appointments at a hospital-based child psychiatric clinic publication-title: Clinical Child Psychology and Psychiatry doi: 10.1177/1359104504043923 – volume: 35 start-page: 19 year: 1985 ident: 10.1016/j.healthpol.2018.02.002_bib0195 article-title: Defaulted appointments in general practice publication-title: British Journal of General Practice – volume: 19 start-page: 734 year: 1981 ident: 10.1016/j.healthpol.2018.02.002_bib0185 article-title: The usefulness of patients’ individual characteristics in predicting no-shows in outpatient clinics publication-title: Medical Care doi: 10.1097/00005650-198107000-00004 – volume: 20 start-page: 964 year: 2009 ident: 10.1016/j.healthpol.2018.02.002_bib0295 article-title: Missed initial appointments at an outpatient forensic psychiatric clinic publication-title: Journal of Forensic Psychiatry & Psychology doi: 10.1080/14789940903174204 – volume: 115 start-page: 1804 year: 2005 ident: 10.1016/j.healthpol.2018.02.002_bib0460 article-title: Health provider determinants of nonattendance in pediatric otolaryngology patients publication-title: Laryngoscope doi: 10.1097/01.mlg.0000175202.50499.63 – volume: 80 start-page: 30 year: 2016 ident: 10.1016/j.healthpol.2018.02.002_bib0360 article-title: An investigation into patient non-attendance and use of a short-message reminder system at a university dental clinic publication-title: Journal of Dental Education doi: 10.1002/j.0022-0337.2016.80.1.tb06055.x – volume: 5 start-page: 836 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0170 article-title: Patient no-show predictive model development using multiple data sources for an effective overbooking approach publication-title: Applied Clinical Informatics doi: 10.4338/ACI-2014-04-RA-0026 – volume: 29 start-page: 475 year: 2016 ident: 10.1016/j.healthpol.2018.02.002_bib0375 article-title: Time dependent patient no-show predictive modelling development publication-title: International Journal of Health Care Quality Assurance doi: 10.1108/IJHCQA-06-2015-0077 – volume: 5 start-page: 507 year: 1996 ident: 10.1016/j.healthpol.2018.02.002_bib0215 article-title: Missed appointments and Medicaid managed care publication-title: Archives of Family Medicine doi: 10.1001/archfami.5.9.507 – volume: 83 start-page: 415 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0465 article-title: Missed appointments at a university hospital in eastern Saudi Arabia: magnitude and association factors publication-title: Journal of the Egyptian Public Health Association – volume: 41 start-page: 103 year: 1995 ident: 10.1016/j.healthpol.2018.02.002_bib0365 article-title: An audit study of defaulters of regular psychiatric outpatient appointments in Hong Kong publication-title: International Journal of Social Psychiatry doi: 10.1177/002076409504100203 – volume: 98 start-page: 2207 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0290 article-title: Barriers to obtaining diagnostic testing for coronary artery disease among veterans publication-title: American Journal of Public Health doi: 10.2105/AJPH.2007.123224 – volume: 7 start-page: 1163 year: 2013 ident: 10.1016/j.healthpol.2018.02.002_bib0480 article-title: Factors associated with nonattendance at clinical medicine scheduled outpatient appointments in a university general hospital publication-title: Patient Preference and Adherence – volume: 17 start-page: 38 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0100 article-title: Undertaking a literature review: a step-by-step approach publication-title: British Journal of Nursing doi: 10.12968/bjon.2008.17.1.28059 – volume: 21 start-page: 132 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0135 article-title: Can we predict a national profile of non-attendance pediatric urology patients: a multi-institutional electronic health record study publication-title: Journal of Innovation in Health Informatics doi: 10.14236/jhi.v21i3.59 – volume: 38 start-page: 251 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0015 article-title: Clinic overbooking to improve patient access and increase provider productivity publication-title: Decision Sciences doi: 10.1111/j.1540-5915.2007.00158.x – volume: 49 start-page: 145 year: 2004 ident: 10.1016/j.healthpol.2018.02.002_bib0245 article-title: Patient factors associated with missed appointments in persons with schizophrenia publication-title: Canadian Journal of Psychiatry doi: 10.1177/070674370404900210 – volume: 7 start-page: 323 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0355 article-title: Factors associated with non-attendance in a general practice super clinic population in regional Australia: a retrospective cohort study publication-title: Australasian Medical Journal doi: 10.4066/AMJ.2014.2098 – volume: 109 start-page: 895 year: 2010 ident: 10.1016/j.healthpol.2018.02.002_bib0300 article-title: Non-attendance in endocrinology and metabolism patients publication-title: Journal of the Formosan Medical Association doi: 10.1016/S0929-6646(10)60136-2 – volume: 45 start-page: 198 year: 1999 ident: 10.1016/j.healthpol.2018.02.002_bib0455 article-title: Patients who miss initial appointments in community psychiatry? A Spanish community analysis publication-title: International Journal of Social Psychiatry doi: 10.1177/002076409904500307 – volume: 53 start-page: 1173 year: 2002 ident: 10.1016/j.healthpol.2018.02.002_bib0230 article-title: Factors associated with missed first appointments at a psychiatric clinic publication-title: Psychiatric Services doi: 10.1176/appi.ps.53.9.1173 – volume: 32 start-page: 1208 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0550 article-title: Cardiology clinic follow-up did not decrease return visits to the ED for chest pain patients publication-title: American Journal of Emergency Medicine doi: 10.1016/j.ajem.2014.07.002 – volume: 135 start-page: 321 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0145 article-title: What factors influence follow-up in orthopedic trauma surgery? publication-title: Archives of Orthopaedic and Trauma Surgery doi: 10.1007/s00402-015-2151-8 – volume: 137 start-page: 677 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0270 article-title: Missed appointments in an adolescent outpatient clinic: descriptive analyses of consultations over eight years publication-title: Swiss Medical Weekly – volume: 8 start-page: 107 year: 1990 ident: 10.1016/j.healthpol.2018.02.002_bib0515 article-title: Failure to keep appointments at a community health centre: analysis of causes publication-title: Scandinavian Journal of Primary Health Care doi: 10.3109/02813439008994940 – start-page: 5 year: 2005 ident: 10.1016/j.healthpol.2018.02.002_bib0260 article-title: Predictors of failed attendances in a multi-specialty outpatient centre using electronic databases publication-title: BMC Health Services Research – volume: 41 start-page: 112 year: 2016 ident: 10.1016/j.healthpol.2018.02.002_bib0020 article-title: Large-scale assessment of missed opportunity risks in a complex hospital setting publication-title: Informatics for Health and Social Care – volume: 240 start-page: 245 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0070 article-title: Outpatient appointment scheduling given individual day-dependent no-show predictions publication-title: European Journal of Operational Research doi: 10.1016/j.ejor.2014.06.034 – volume: 36 start-page: 411 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0140 article-title: Predictors of repeated no-showing to clinic appointments publication-title: American Journal of Otolaryngology doi: 10.1016/j.amjoto.2015.01.017 – volume: 26 start-page: 52 year: 2003 ident: 10.1016/j.healthpol.2018.02.002_bib0500 article-title: Why outpatients fail to attend their scheduled appointments: a prospective comparison of differences between attenders and non-attenders publication-title: Australian Health Review doi: 10.1071/AH030052 – volume: 66 start-page: 40 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0285 article-title: Nonattendance in obstetrics and gynecology patients publication-title: Gynecologic and Obstetric Investigation doi: 10.1159/000115844 – volume: 74 start-page: 181 year: 2005 ident: 10.1016/j.healthpol.2018.02.002_bib0030 article-title: The economics of non-attendance and the expected effect of charging a fine on non-attendees publication-title: Health Policy doi: 10.1016/j.healthpol.2005.01.001 – volume: 6 start-page: e1000097 year: 2009 ident: 10.1016/j.healthpol.2018.02.002_bib0095 article-title: Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement publication-title: PLoS Medicine doi: 10.1371/journal.pmed.1000097 – volume: 4 start-page: 251 year: 2013 ident: 10.1016/j.healthpol.2018.02.002_bib0340 article-title: No-show to primary care appointments why patients do not come publication-title: Journal of Primary Care & Community Health doi: 10.1177/2150131913498513 – volume: 18 start-page: 10 year: 2005 ident: 10.1016/j.healthpol.2018.02.002_bib0125 article-title: Why do patients with chronic illnesses fail to keep their appointments? A telephone interview publication-title: Asia-Pacific Journal of Public Health doi: 10.1177/10105395060180010301 – volume: 10 start-page: 407 year: 1997 ident: 10.1016/j.healthpol.2018.02.002_bib0120 article-title: Failed appointments in residency practices: who misses them and what providers are most affected? publication-title: Journal of the American Board of Family Medicine – volume: 16 start-page: 475 year: 2005 ident: 10.1016/j.healthpol.2018.02.002_bib0255 article-title: Missed appointment rates in primary care: the importance of site of care publication-title: Journal of Health Care for the Poor and Underserved doi: 10.1353/hpu.2005.0054 – volume: 149 start-page: 1435 year: 2013 ident: 10.1016/j.healthpol.2018.02.002_bib0335 article-title: A multivariate analysis of dermatology missed appointment predictors publication-title: JAMA Dermatology doi: 10.1001/jamadermatol.2013.5771 – volume: 33 start-page: 685 year: 2012 ident: 10.1016/j.healthpol.2018.02.002_bib0130 article-title: Determinants of appointment absenteeism at an outpatient pediatric autism clinic publication-title: Journal of Developmental and Behavioral Pediatrics doi: 10.1097/DBP.0b013e31826c66ef – volume: 15 start-page: 25 year: 1998 ident: 10.1016/j.healthpol.2018.02.002_bib0090 article-title: Tackling no-show behavior: a market-driven approach publication-title: Health Marketing Quarterly doi: 10.1300/J026v15n04_02 – volume: 54 start-page: 976 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0370 article-title: Missed appointments: factors contributing to high no-show rates in an urban pediatrics primary care clinic publication-title: Clinical Pediatrics doi: 10.1177/0009922815570613 – volume: 71 start-page: 393 year: 1995 ident: 10.1016/j.healthpol.2018.02.002_bib0210 article-title: Why do patients default from follow-up at a genitourinary clinic? A multivariate analysis publication-title: GUM – volume: 16 start-page: 246 year: 2010 ident: 10.1016/j.healthpol.2018.02.002_bib0060 article-title: Using no-show modeling to improve clinic performance publication-title: Health Informatics Journal doi: 10.1177/1460458210380521 – volume: 52 start-page: 317 year: 2002 ident: 10.1016/j.healthpol.2018.02.002_bib0225 article-title: Patient, hospital, and general practitioner characteristics associated with non-attendance: a cohort study publication-title: British Journal of General Practice – start-page: 70 year: 2011 ident: 10.1016/j.healthpol.2018.02.002_bib0110 – start-page: 13 year: 2013 ident: 10.1016/j.healthpol.2018.02.002_bib0345 article-title: Appointment attendance at a remote rural dental training facility in Australia publication-title: BMC Oral Health – volume: 45 start-page: 78 year: 2009 ident: 10.1016/j.healthpol.2018.02.002_bib0475 article-title: Clinical intake of child and adolescent consumers in a rural community mental health center: does wait-time predict attendance? publication-title: Community Mental Health Journal doi: 10.1007/s10597-008-9153-8 – volume: 22 start-page: 2869 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0485 article-title: Characteristics and outcomes of advanced cancer patients who miss outpatient supportive care consult appointments publication-title: Supportive Care in Cancer doi: 10.1007/s00520-014-2254-8 – volume: 90 start-page: 32 year: 2011 ident: 10.1016/j.healthpol.2018.02.002_bib0315 article-title: Nonattendance at a hospital-based otolaryngology clinic: a preliminary analysis within a universal healthcare system publication-title: Ear, Nose & Throat Journal doi: 10.1177/014556131109000822 – volume: 8 start-page: 602 year: 1993 ident: 10.1016/j.healthpol.2018.02.002_bib0410 article-title: Predictors of failure to attend scheduled mammography appointments at a public teaching hospital publication-title: Journal of General Internal Medicine doi: 10.1007/BF02599713 – volume: 36 start-page: 402 year: 2004 ident: 10.1016/j.healthpol.2018.02.002_bib0235 article-title: Nonattendance at outpatient endoscopy publication-title: Endoscopy doi: 10.1055/s-2004-814329 – volume: 30 start-page: 1295 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0490 article-title: A pilot study of reasons and risk factors for no-show in a pediatric neurology clinic publication-title: Journal of Child Neurology doi: 10.1177/0883073814559098 – volume: 96 start-page: 1650 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0180 article-title: Injury type and emergency department management of orthopedic patients influences follow-up rates publication-title: Journal of Bone and Joint Surgery doi: 10.2106/JBJS.M.01481 – volume: 48 start-page: 342 year: 2003 ident: 10.1016/j.healthpol.2018.02.002_bib0535 article-title: Time of day influences nonattendance at urgent short-term mental health unit in Victoria, British Columbia publication-title: Canadian Journal of Psychiatry doi: 10.1177/070674370304800511 – volume: 6 start-page: 438 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0605 article-title: Colonoscopy completion in a large safety net health care system publication-title: Clinical Gastroenterology and Hepatology doi: 10.1016/j.cgh.2007.12.003 – volume: 84 start-page: 662 year: 1991 ident: 10.1016/j.healthpol.2018.02.002_bib0200 article-title: Can outpatient non-attendance be predicted from the referral letter? An audit of default at neurology clinics publication-title: Journal of the Royal Society of Medicine doi: 10.1177/014107689108401112 – start-page: 16 year: 2016 ident: 10.1016/j.healthpol.2018.02.002_bib0390 article-title: Follow-up and tracing of tuberculosis patients who fail to attend their scheduled appointments in Cotonou, Benin : a retrospective cohort study publication-title: BMC Health Services Research – year: 2012 ident: 10.1016/j.healthpol.2018.02.002_bib0010 article-title: Patient appointments in ambulatory care – volume: 178 start-page: 121 year: 2010 ident: 10.1016/j.healthpol.2018.02.002_bib0065 article-title: Clinic scheduling models with overbooking for patients with heterogeneous no-show probabilities publication-title: Annals of Operations Research doi: 10.1007/s10479-009-0569-5 – volume: 88 start-page: 88 year: 1995 ident: 10.1016/j.healthpol.2018.02.002_bib0520 article-title: Factors affecting non-attendance in an ophthalmic outpatient department publication-title: Journal of the Royal Society of Medicine – volume: 23 start-page: 1219 year: 2011 ident: 10.1016/j.healthpol.2018.02.002_bib0305 article-title: Demographic and psychosocial factors associated with appointment attendance among HIV-positive outpatients publication-title: AIDS Care doi: 10.1080/09540121.2011.555743 – volume: 2 start-page: 85 year: 1991 ident: 10.1016/j.healthpol.2018.02.002_bib0435 article-title: Multivariate analysis of family risk factors in predicting appointment attendance in a pediatric otology and communication clinic publication-title: Journal of Health & Social Policy doi: 10.1300/J045v02n03_06 – volume: 123 start-page: 542 year: 2010 ident: 10.1016/j.healthpol.2018.02.002_bib0025 article-title: The effectiveness of outpatient appointment reminder systems in reducing no-show rates publication-title: American Journal of Medicine doi: 10.1016/j.amjmed.2009.11.022 – volume: 36 start-page: 296 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0555 article-title: Identifying demographic variables related to failed dental appointments in a university hospital-based residency program publication-title: Pediatric Dentistry – volume: 15 start-page: 339 year: 1998 ident: 10.1016/j.healthpol.2018.02.002_bib0220 article-title: Factors associated with clinic non-attendance in adults with type 1 diabetes mellitus publication-title: Diabetic Medicine doi: 10.1002/(SICI)1096-9136(199804)15:4<339::AID-DIA577>3.0.CO;2-E – volume: 9 start-page: 1 year: 2009 ident: 10.1016/j.healthpol.2018.02.002_bib0405 article-title: Nonattendance in pediatric pulmonary clinics: an ambulatory survey publication-title: BMC Pulmonary Medicine doi: 10.1186/1471-2466-9-12 – volume: 35 start-page: 363 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0545 article-title: Factors associated with first session nonattendance at a university-based family therapy clinic publication-title: American Journal of Family Therapy doi: 10.1080/01926180600814718 – volume: 15 start-page: 474 year: 2004 ident: 10.1016/j.healthpol.2018.02.002_bib0240 article-title: Patient health status and appointment keeping in an urban community health center publication-title: Journal of Health Care for the Poor and Underserved doi: 10.1353/hpu.2004.0037 – volume: 42 start-page: 110 year: 2004 ident: 10.1016/j.healthpol.2018.02.002_bib0250 article-title: Missed appointments and poor glycemic control: an opportunity to identify high-risk diabetic patients publication-title: Medical Care doi: 10.1097/01.mlr.0000109023.64650.73 – volume: 61 start-page: 234 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0495 article-title: Improving nonattendance at outpatient pediatric endoscopy unit of a tertiary center publication-title: Journal of Pediatric Gastroenterology and Nutrition doi: 10.1097/MPG.0000000000000791 – volume: 17 start-page: 19 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0350 article-title: Patient age, ethnicity and waiting times determine the likelihood of non-attendance at a first specialist rheumatology assessment publication-title: International Journal of Rheumatic Diseases doi: 10.1111/1756-185X.12126 – volume: 61 start-page: 657 year: 2010 ident: 10.1016/j.healthpol.2018.02.002_bib0560 article-title: Economic grand rounds: predictors of missed appointments over the course of child mental health treatment publication-title: Psychiatric Services doi: 10.1176/ps.2010.61.7.657 – volume: 2 start-page: 81 year: 1993 ident: 10.1016/j.healthpol.2018.02.002_bib0205 article-title: Patients who fail to attend their first psychiatric outpatient appointment: non-attendance or inappropriate referral? publication-title: JMH – volume: 48 start-page: 115 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0440 article-title: Improving an outpatient clinic utilization using decision analysis-based patient scheduling publication-title: Socio-Economic Planning Sciences doi: 10.1016/j.seps.2014.01.002 – volume: 28 start-page: 49 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0175 article-title: Why don’t neurosurgery patients return for neuropsychological follow-up? Predictors for voluntary appointment keeping and reasons for cancellation publication-title: Clinical Neuropsychologist doi: 10.1080/13854046.2013.854837 – volume: 35 start-page: 548 year: 2012 ident: 10.1016/j.healthpol.2018.02.002_bib0330 article-title: Risk factors for missed HIV primary care visits among men who have sex with men publication-title: Journal of Behavioral Medicine doi: 10.1007/s10865-011-9383-z – volume: 24 start-page: 1099 year: 2006 ident: 10.1016/j.healthpol.2018.02.002_bib0600 article-title: Adherence rates with infliximab therapy in Crohn's disease publication-title: Alimentary Pharmacology & Therapeutics doi: 10.1111/j.1365-2036.2006.03092.x – volume: 45 start-page: 127 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0415 article-title: Failure to establish HIV care: characterizing the no show phenomenon publication-title: Clinical Infectious Diseases doi: 10.1086/518587 – volume: 34 start-page: 323 year: 1999 ident: 10.1016/j.healthpol.2018.02.002_bib0580 article-title: No-show for initial screening at a community mental health centre: rate, reasons and further help-seeking publication-title: Social Psychiatry and Psychiatric Epidemiology doi: 10.1007/s001270050151 – volume: 16 start-page: 113 year: 2005 ident: 10.1016/j.healthpol.2018.02.002_bib0595 article-title: Reasons for new referral non-attendance at a pediatric dermatology center: a telephone survey publication-title: Journal of Dermatological Treatment doi: 10.1080/09546630510027877 – volume: 90 start-page: 377 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0385 article-title: Non-attendance at the colorectal clinic: a prospective audit publication-title: Annals of The Royal College of Surgeons of England doi: 10.1308/003588408X301172 – volume: 10 start-page: 111 year: 2007 ident: 10.1016/j.healthpol.2018.02.002_bib0075 article-title: Effects of clinical characteristics on successful open access scheduling publication-title: Health Care Management Science doi: 10.1007/s10729-007-9008-9 – volume: 203 start-page: 245 year: 2016 ident: 10.1016/j.healthpol.2018.02.002_bib0045 article-title: Determinants of outpatient clinic attendance amongst adults with congenital heart disease and outcome publication-title: International Journal of Cardiology doi: 10.1016/j.ijcard.2015.10.081 – volume: 7 start-page: 12 year: 2013 ident: 10.1016/j.healthpol.2018.02.002_bib0565 article-title: Non-attendance for out-patient physiotherapy: evaluation, prediction and physiotherapists’ perceptions-a cross-sectional study publication-title: Journal of Physical Therapy – volume: 19 start-page: 559 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0400 article-title: Factors associated with non‐attendance at pediatric allergy clinics publication-title: Pediatric Allergy and Immunology doi: 10.1111/j.1399-3038.2007.00691.x – volume: 47 start-page: 848 year: 1996 ident: 10.1016/j.healthpol.2018.02.002_bib0450 article-title: Predictors of missed appointments for psychiatric consultations in a primary care clinic publication-title: Psychiatric Services doi: 10.1176/ps.47.8.848 – volume: 9 start-page: 513 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0155 article-title: Lead time for appointment and the no-show rate in an ophthalmology clinic publication-title: Clinical Ophthalmology – volume: 10 start-page: 11 year: 2009 ident: 10.1016/j.healthpol.2018.02.002_bib0505 article-title: Children who break dental appointments publication-title: European Archives of Paediatric Dentistry doi: 10.1007/BF03262660 – volume: 42 start-page: 555 year: 2005 ident: 10.1016/j.healthpol.2018.02.002_bib0540 article-title: Factors associated with non-attendance at pediatric subspecialty asthma clinics publication-title: Journal of Asthma doi: 10.1080/02770900500215798 – volume: 18 start-page: 131 year: 2015 ident: 10.1016/j.healthpol.2018.02.002_bib0040 article-title: Risk factor model to predict a missed clinic appointment in an urban, academic, and underserved setting publication-title: Population Health Management doi: 10.1089/pop.2014.0047 – volume: 113 start-page: 436 year: 2014 ident: 10.1016/j.healthpol.2018.02.002_bib0165 article-title: Factors related to missed first appointments after discharge among patients with schizophrenia in Taiwan publication-title: Journal of the Formosan Medical Association doi: 10.1016/j.jfma.2012.09.016 – volume: 43 start-page: 202 year: 2008 ident: 10.1016/j.healthpol.2018.02.002_bib0470 article-title: Factors associated with non-attendance at outpatient endoscopy publication-title: Scandinavian Journal of Gastroenterology doi: 10.1080/00365520701562056 – year: 2017 ident: 10.1016/j.healthpol.2018.02.002_bib0105 – volume: 14 start-page: 693 year: 1995 ident: 10.1016/j.healthpol.2018.02.002_bib0115 article-title: Patient appointment failures in pediatric resident continuity clinics publication-title: Archives of Pediatrics & Adolescent Medicine doi: 10.1001/archpedi.1995.02170190103018 |
| SSID | ssj0007336 |
| Score | 2.6129684 |
| SecondaryResourceType | review_article |
| Snippet | •The findings of 105 studies on no-show in appointment scheduling are synthetized.•The main determinants of no-show are high lead time and prior no-show... No-show appointments significantly impact the functioning of healthcare institutions, and much research has been performed to uncover and analyze the factors... |
| SourceID | proquest pubmed crossref elsevier |
| SourceType | Aggregation Database Index Database Enrichment Source Publisher |
| StartPage | 412 |
| SubjectTerms | Adults Appointments Appointments & personnel changes Appointments and Schedules Global Health Health care Health services Healthcare Humans Identification Insurance Literary characters Literary criticism Literature reviews No-show Patient Acceptance of Health Care Patients Political appointments Residence Socioeconomic status Statistical analysis Systematic review |
| Title | No-shows in appointment scheduling – a systematic literature review |
| URI | https://www.clinicalkey.com/#!/content/1-s2.0-S0168851018300459 https://dx.doi.org/10.1016/j.healthpol.2018.02.002 https://www.ncbi.nlm.nih.gov/pubmed/29482948 https://www.proquest.com/docview/2086369978 https://www.proquest.com/docview/2008886927 |
| Volume | 122 |
| WOSCitedRecordID | wos000434748400012&url=https%3A%2F%2Fcvtisr.summon.serialssolutions.com%2F%23%21%2Fsearch%3Fho%3Df%26include.ft.matches%3Dt%26l%3Dnull%26q%3D |
| hasFullText | 1 |
| inHoldings | 1 |
| isFullTextHit | |
| isPrint | |
| journalDatabaseRights | – providerCode: PRVESC databaseName: Elsevier SD Freedom Collection Journals 2021 customDbUrl: eissn: 1872-6054 dateEnd: 99991231 omitProxy: false ssIdentifier: ssj0007336 issn: 0168-8510 databaseCode: AIEXJ dateStart: 19950101 isFulltext: true titleUrlDefault: https://www.sciencedirect.com providerName: Elsevier |
| link | http://cvtisr.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwtV3bbtMwGLa6jgskhDhTGFOQEDeVUeM4ic1dNXUaqOqQ6KTeWW7iiExZEtqujDvegdfgqXgSfsdxkgnGxgUXjaokThX_X__zAaFXHIweHkiFY84CTGkksfQpwXSpRixMFPF4VSg8DWcztljwD73eD1sLs83CPGcXF7z8r6SGc0BsXTr7D-RuHgon4DsQHY5AdjjeiPCzAq8_FV-qPFdZlkWam0RyMGNBrFTV5zbDwRvKbivnrGmxXFe0dDXXul6prPoIa710fKZ7LMQaUI0zATC0MRViU5Vmsk0bBngYvqvrseWw8TgffF2leTE8zoDpptXIo2Ht2S7am47kmbTY-phmW5M6Zn0VLuukuFQONFtEY_lWm7lU-TYDhkEBNGEaZfgxCwkGi4teYtiEdJBJO-yXmpTs38SC8VCcvjG1pbBTOqePmWatpJWENvo_OxaHJ9OpmE8W89flZ6xnlOlYfj2wZQftktDnrI92x-8mi_eN5NetJU0vefMil_IJ__jbV2lDV1k7ldYzv4fu1uaKMzYwu496Kn-A7hhfr2Mg8RBNLOScNHc6kHNayDk_v313pNOCzWnB5hiwPUInh5P5wRGux3PgiPr-BpOYuqDQSs-Nl7EK-CgB414yErERX4Yei1yptHxwZcxBSZUR49JbKl_FMWWcSO8x6udFrp4iJwGrIYmXoHq6Os7LJYEbEsmDJE58z6cDFNhtElHdu16PUMmETVI8Fc3-Cr2_YkQE7O8AjZqFpWnfcv0SZukgbHUyyFMBWLp-6dtmaa3AGsX0Zov3LNFFzU7WcJ0FXsB5yAboZXMZJIAO68lcFefrapAsYwEn4QA9MWBp3pVwyvTn2d8f_hzdbv-ue6i_WZ2rF-hWtN2k69U-2gkXbL8G-y_ytNuw |
| linkProvider | Elsevier |
| openUrl | ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=No-shows+in+appointment+scheduling+%E2%80%93+a+systematic+literature+review&rft.jtitle=Health+policy+%28Amsterdam%29&rft.au=Dantas%2C+Leila+F&rft.au=Fleck%2C+Julia+L&rft.au=Cyrino+Oliveira%2C+Fernando+L&rft.au=Hamacher%2C+Silvio&rft.date=2018-04-01&rft.pub=Elsevier+Science+Ltd&rft.issn=0168-8510&rft.eissn=1872-6054&rft.volume=122&rft.issue=4&rft.spage=412&rft_id=info:doi/10.1016%2Fj.healthpol.2018.02.002&rft.externalDBID=NO_FULL_TEXT |
| thumbnail_l | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0168-8510&client=summon |
| thumbnail_m | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0168-8510&client=summon |
| thumbnail_s | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0168-8510&client=summon |