Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial and ethnic groups, but research has not examined...

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Bibliographic Details
Published in:	JAMA network open Vol. 7; no. 3; p. e242618
Main Authors:	Tang, Mitchell, Mishuris, Rebecca G., Payvandi, Lily, Stern, Ariel D.
Format:	Journal Article
Language:	English
Published:	United States American Medical Association 18.03.2024
Subjects:	Adult Aged Asian Black or African American Cross-Sectional Studies Equity, Diversity, and Inclusion Ethnicity Female Hispanic or Latino Humans Male Medical personnel Middle Aged Minority & ethnic groups Online Only Original Investigation Pandemics Patient Portals Patients Race Teams Web portals White
ISSN:	2574-3805, 2574-3805
Online Access:	Get full text
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