Episodic organizational learning in system development

Purpose This study aims to understand how practitioners use their insights in software development models to share experiences within and between organizations. Design/methodology/approach This is a qualitative study of practitioners in software development projects, in large-, medium- or small-size...

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Bibliographic Details
Published in:The learning organization Vol. 31; no. 3; pp. 375 - 393
Main Authors: Williamsson, Ia, Askenäs, Linda
Format: Journal Article
Language:English
Published: Bradford Emerald Publishing Limited 09.05.2024
Emerald Group Publishing Limited
Subjects:
Cooperation
Development programs
Employment
Informatik
Information Systems
Knowledge management
Learning
Learning Processes
Learning Theories
Lifelong Learning
Organization development
Organizational learning
Organizational research
Organizations
Qualitative research
Reflection on action
Software
Software development
Software development model
Systems development
Tacit knowledge
Teaching
Teams
Teamwork
Software development model
Reflection on action
Organizational learning
ISSN:0969-6474, 1758-7905, 1758-7905, 0969-6474
Online Access:Get full text
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Summary:Purpose This study aims to understand how practitioners use their insights in software development models to share experiences within and between organizations. Design/methodology/approach This is a qualitative study of practitioners in software development projects, in large-, medium- or small-size businesses. It analyzes interview material in three-step iterations to understand reflexive practice when using software development models. Findings The study shows how work processes are based on team members’ experiences and common views. This study highlights the challenges of organizational learning in system development projects. Current practice is unreflective, habitual and lacks systematic ways to address recurring problems and share information within and between organizations. Learning is episodic and sporadic. Knowledge from previous experience is individual not organizational. Originality/value Software development teams and organizations tend to learn about, and adopt, software development models episodically. This research expands understanding of how organizational learning takes place within and between organizations with practitioners who participate in teams. Learnings show the potential for further research to determine how new curriculums might be formed for teaching software development model improvements.
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ISSN:0969-6474
1758-7905
1758-7905
0969-6474
DOI:10.1108/TLO-01-2023-0005