Effects of information technology failures on the market value of firms
IT failures abound but little is known about the financial impact that these failures have on a firm’s market value. Using the resource-based view of the firm and event study methodology, this study analyzes how firms are penalized by the market when they experience unforeseen operating or implement...
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| Vydané v: | The journal of strategic information systems Ročník 18; číslo 2; s. 66 - 79 |
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| Hlavní autori: | , , |
| Médium: | Journal Article |
| Jazyk: | English |
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Elsevier B.V
01.06.2009
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| ISSN: | 0963-8687, 1873-1198 |
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| Abstract | IT failures abound but little is known about the financial impact that these failures have on a firm’s market value. Using the resource-based view of the firm and event study methodology, this study analyzes how firms are penalized by the market when they experience unforeseen operating or implementation-related IT failures. Our sample consists of 213 newspaper reports of IT failures by publicly traded firms, which occurred during a 10-year period. The findings show that IT failures result in a 2% average cumulative abnormal drop in stock prices over a 2-day event window. The results also reveal that the market responds more negatively to implementation failures affecting new systems than to operating failures involving current systems. Further, the study demonstrates that more severe IT failures result in a greater decline in firm value and that firms with a history of IT failures suffer a greater negative impact. The implications of these findings for research and practice are discussed. |
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| AbstractList | IT failures abound but little is known about the financial impact that these failures have on a firm's market value. Using the resource-based view of the firm and event study methodology, this study analyzes how firms are penalized by the market when they experience unforeseen operating or implementation-related IT failures. Our sample consists of 213 newspaper reports of IT failures by publicly traded firms, which occurred during a 10-year period. The findings show that IT failures result in a 2% average cumulative abnormal drop in stock prices over a 2-day event window. The results also reveal that the market responds more negatively to implementation failures affecting new systems than to operating failures involving current systems. Further, the study demonstrates that more severe IT failures result in a greater decline in firm value and that firms with a history of IT failures suffer a greater negative impact. The implications of these findings for research and practice are discussed. |
| Author | Keil, Mark Bharadwaj, Anandhi Mähring, Magnus |
| Author_xml | – sequence: 1 givenname: Anandhi surname: Bharadwaj fullname: Bharadwaj, Anandhi email: anandhi_bharadwaj@bus.emory.edu organization: Goizueta Business School, Emory University, Atlanta, GA 30033, United States – sequence: 2 givenname: Mark surname: Keil fullname: Keil, Mark email: mkeil@gsu.edu organization: Department of Computer Information Systems, J. Mack Robinson College of Business, Georgia State University, P.O. Box 4015, Atlanta, GA 30302-4015, United States – sequence: 3 givenname: Magnus surname: Mähring fullname: Mähring, Magnus email: magnus.mahring@hhs.se organization: Department of Management and Organization, Stockholm School of Economics, P.O. Box 6501, SE-113 83 Stockholm, Sweden |
| BackLink | https://research.hhs.se/esploro/outputs/journalArticle/The-Effects-of-Information-Technology-Failures/991001480488906056$$DView record from Swedish Publication Index https://research.hhs.se/esploro/outputs/journalArticle/Effects-of-information-technology-failures-on/991001480517506056$$DView record from Swedish Publication Index |
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