Consumer Ethnocentrism, National Identity, and Consumer Cosmopolitanism as Drivers of Consumer Behavior: A Social Identity Theory Perspective

Consumers' preferences for domestic over imported products have been investigated in various isolated studies, but never in a single model incorporating several in-group and out-group consumer orientations at the same time. Building on social identity theory, this study develops and tests-in tw...

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Vydáno v:IDEAS Working Paper Series from RePEc
Hlavní autoři: Zeugner-Roth, Katharina Petra, Žabkar, Vesna, Diamantopoulos, Adamantios
Médium: Paper
Jazyk:angličtina
Vydáno: St. Louis Federal Reserve Bank of St. Louis 01.06.2015
Témata:
Brand preferences
Consumer behavior
Consumers
Cosmopolitanism
Ethnocentrism
National identity
Rule of origin
Social identity
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Shrnutí:Consumers' preferences for domestic over imported products have been investigated in various isolated studies, but never in a single model incorporating several in-group and out-group consumer orientations at the same time. Building on social identity theory, this study develops and tests-in two countries-a conceptual model that assesses the relative influence of consumer ethnocentrism, national identity, and consumer cosmopolitanism on consumers' product judgments and willingness to buy domestic and foreign products. Furthermore, the study develops an empirically based typology of consumer segments using these sociopsychological traits and subsequently profiles them on consumption-relevant variables. The findings reveal several undiscovered patterns regarding the interplay of consumer ethnocentrism, national identity, and consumer cosmopolitanism as drivers of consumer behavior and offer managerial guidance on their relevance as segmentation variables.
Bibliografie:SourceType-Working Papers-1
ObjectType-Working Paper/Pre-Print-1
content type line 50
DOI:10.1509/jim.14.0038