Improving safety climate and behavior through a multifaceted intervention: Results from a field experiment

•A multifaceted safety climate intervention includes safety agents and activities at different organizational levels.•The multifaceted safety climate intervention was tested in a field experiment in health care.•Safety climate and -behavior improved significantly through the multifaceted interventio...

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Vydáno v:Safety science Ročník 103; s. 293 - 304
Hlavní autoři: Bronkhorst, Babette, Tummers, Lars, Steijn, Bram
Médium: Journal Article
Jazyk:angličtina
Vydáno: Amsterdam Elsevier Ltd 01.03.2018
Elsevier BV
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ISSN:0925-7535, 1879-1042
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Abstract •A multifaceted safety climate intervention includes safety agents and activities at different organizational levels.•The multifaceted safety climate intervention was tested in a field experiment in health care.•Safety climate and -behavior improved significantly through the multifaceted intervention.•The implementation process proved to be important for intervention effectiveness. Interventions aimed at increasing priority for employee safety could lead to better safety climate and safety behavior of employees. However, current studies reporting on safety climate interventions lack diversity in contexts and settings, they focus mainly on supervisors and do not take into account the implementation process of the intervention. We aim to add to the safety literature by testing the effects of a multifaceted safety climate intervention using a field experimental design. We analyzed data of 520 health care employees in five organizations and studied the effects of the implementation process. Results showed that safety climate and behavior scores were significantly higher at post-intervention among the intervention group as compared to the control group, while there were no differences pre-intervention. Results also showed that within the intervention group, employees who experienced more positive changes to work procedures and positive attitudes and actions of their supervisor towards the intervention experienced higher post-intervention safety climate and safety behavior. This study presents a new, multifaceted safety climate intervention strategy that can be useful for improving safety climate and safety behavior. It also shows the importance of the implementation process when conducting safety climate interventions.
AbstractList •A multifaceted safety climate intervention includes safety agents and activities at different organizational levels.•The multifaceted safety climate intervention was tested in a field experiment in health care.•Safety climate and -behavior improved significantly through the multifaceted intervention.•The implementation process proved to be important for intervention effectiveness. Interventions aimed at increasing priority for employee safety could lead to better safety climate and safety behavior of employees. However, current studies reporting on safety climate interventions lack diversity in contexts and settings, they focus mainly on supervisors and do not take into account the implementation process of the intervention. We aim to add to the safety literature by testing the effects of a multifaceted safety climate intervention using a field experimental design. We analyzed data of 520 health care employees in five organizations and studied the effects of the implementation process. Results showed that safety climate and behavior scores were significantly higher at post-intervention among the intervention group as compared to the control group, while there were no differences pre-intervention. Results also showed that within the intervention group, employees who experienced more positive changes to work procedures and positive attitudes and actions of their supervisor towards the intervention experienced higher post-intervention safety climate and safety behavior. This study presents a new, multifaceted safety climate intervention strategy that can be useful for improving safety climate and safety behavior. It also shows the importance of the implementation process when conducting safety climate interventions.
Interventions aimed at increasing priority for employee safety could lead to better safety climate and safety behavior of employees. However, current studies reporting on safety climate interventions lack diversity in contexts and settings, they focus mainly on supervisors and do not take into account the implementation process of the intervention. We aim to add to the safety literature by testing the effects of a multifaceted safety climate intervention using a field experimental design. We analyzed data of 520 health care employees in five organizations and studied the effects of the implementation process. Results showed that safety climate and behavior scores were significantly higher at post-intervention among the intervention group as compared to the control group, while there were no differences pre-intervention. Results also showed that within the intervention group, employees who experienced more positive changes to work procedures and positive attitudes and actions of their supervisor towards the intervention experienced higher post-intervention safety climate and safety behavior. This study presents a new, multifaceted safety climate intervention strategy that can be useful for improving safety climate and safety behavior. It also shows the importance of the implementation process when conducting safety climate interventions.
Author Tummers, Lars
Bronkhorst, Babette
Steijn, Bram
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  givenname: Lars
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  surname: Steijn
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  email: steijn@essb.eur.nl
  organization: Erasmus University Rotterdam, Erasmus School of Social and Behavioural Sciences, Department of Public Administration & Sociology, Burgemeester Oudlaan 50, 3000 DR Rotterdam, The Netherlands
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Safety climate
Senior management
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Safety behavior
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Snippet •A multifaceted safety climate intervention includes safety agents and activities at different organizational levels.•The multifaceted safety climate...
Interventions aimed at increasing priority for employee safety could lead to better safety climate and safety behavior of employees. However, current studies...
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SubjectTerms Climate effects
Coworkers
Data processing
Employee benefits
Experimental design
Field experiment
Implementation process
Intervention
Occupational health
Occupational safety
Safety
Safety behavior
Safety climate
Senior management
Supervisor
Supervisors
Title Improving safety climate and behavior through a multifaceted intervention: Results from a field experiment
URI https://dx.doi.org/10.1016/j.ssci.2017.12.009
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