In Urban And Rural India, A Standardized Patient Study Showed Low Levels Of Provider Training And Huge Quality Gaps

This article reports on the quality of care delivered by private and public providers of primary health care services in rural and urban India. To measure quality, the study used standardized patients recruited from the local community and trained to present consistent cases of illness to providers....

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Vydané v:Health Affairs Ročník 31; číslo 12; s. 2774 - 2784
Hlavní autori: Das, Jishnu, Holla, Alaka, Das, Veena, Mohanan, Manoj, Tabak, Diana, Chan, Brian
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: United States The People to People Health Foundation, Inc., Project HOPE 01.12.2012
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ISSN:0278-2715, 2694-233X, 1544-5208, 2694-233X
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Shrnutí:This article reports on the quality of care delivered by private and public providers of primary health care services in rural and urban India. To measure quality, the study used standardized patients recruited from the local community and trained to present consistent cases of illness to providers. We found low overall levels of medical training among health care providers; in rural Madhya Pradesh, for example, 67 percent of health care providers who were sampled reported no medical qualifications at all. What's more, we found only small differences between trained and untrained doctors in such areas as adherence to clinical checklists. Correct diagnoses were rare, incorrect treatments were widely prescribed, and adherence to clinical checklists was higher in private than in public clinics. Our results suggest an urgent need to measure the quality of health care services systematically and to improve the quality of medical education and continuing education programs, among other policy changes.
Bibliografia:ObjectType-Article-2
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ISSN:0278-2715
2694-233X
1544-5208
2694-233X
DOI:10.1377/hlthaff.2011.1356