Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda

Purpose The hospitality industry experienced an unanticipated challenge from the COVID-19 pandemic. However, research in this area is scarce. Accordingly, this study aims to unfold a three-angled research agenda to intensify the knowledge advancement in the hospitality sector. It proposes a theoreti...

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Bibliographic Details
Published in:	International journal of contemporary hospitality management Vol. 33; no. 11; pp. 4079 - 4098
Main Authors:	Gaur, Loveleen, Afaq, Anam, Singh, Gurmeet, Dwivedi, Yogesh Kumar
Format:	Journal Article
Language:	English
Published:	Bradford Emerald Publishing Limited 17.11.2021 Emerald Group Publishing Limited
Subjects:	Artificial intelligence Collaboration Coronaviruses COVID-19 Disasters Ebola virus Epidemics GDP Gross Domestic Product Hospitality industry Hotels & motels Influenza Medical research Pandemics Perceptions Robotics System theory Tourism Travel Asia China Artificial intelligence and robotics Hospitality COVID-19 pandemic Cleanliness and sanitation Health care and wellness
ISSN:	0959-6119, 1757-1049
Online Access:	Get full text
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