End-user centeredness in antiretroviral therapy services in Nigerian public health facilities

Objective: To describe the perception of end users with regard to end-user centeredness in antiretroviral therapy (ART) service provision in Nigerian public health facilities. Design: A qualitative design was followed. Subjects and setting: Unstructured focus group discussions were conducted with en...

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Bibliographic Details
Published in:South African family practice Vol. 56; no. 2; pp. 139 - 146
Main Authors: Chiegil, RJ, Zungu, LI, Jooste, K
Format: Journal Article
Language:English
Published: Taylor & Francis 01.03.2014
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ISSN:2078-6190, 2078-6204
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Summary:Objective: To describe the perception of end users with regard to end-user centeredness in antiretroviral therapy (ART) service provision in Nigerian public health facilities. Design: A qualitative design was followed. Subjects and setting: Unstructured focus group discussions were conducted with end users (n = 64) in six locations across the six different geopolitical zones of Nigeria. Outcome measures: Data were analysed using the framework approach and Weft QDA® version 1.0.1. qualitative data analysis software. Results: The results focused on end users' participation in their care, ranging from understanding their diagnosis, choosing from available treatment options and places, and caring for their colleagues and themselves. Conclusion: End-user focused ART service provision positions end users to play key roles in decision-making with regard to their care. The findings of this study will be useful for nurses and other healthcare workers when promoting end-user centeredness in ART service provision.
ISSN:2078-6190
2078-6204
DOI:10.1080/20786204.2014.10855352