The Failure of Hybrid Organizations: A Legitimation Perspective

Organizational hybridity refers to the combination of multiple institutional logics and identities that, within an organizational setting, do not conventionally complement one another. In such conditions, organizations must develop strategies to combine logics and sustain their hybrid forms. Success...

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Vydáno v:Management and organization review Ročník 17; číslo 3; s. 452 - 485
Hlavní autoři: Siwale, Juliana, Kimmitt, Jonathan, Amankwah-Amoah, Joseph
Médium: Journal Article
Jazyk:angličtina
Vydáno: New York, USA Cambridge University Press 01.07.2021
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ISSN:1740-8776, 1740-8784
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Abstract Organizational hybridity refers to the combination of multiple institutional logics and identities that, within an organizational setting, do not conventionally complement one another. In such conditions, organizations must develop strategies to combine logics and sustain their hybrid forms. Success, however, is not inevitable. In this article, we take a legitimacy-as-process perspective to focus on a failed Microfinance Organization (MFO) in the African context of Zambia. MFOs represent a fascinating context because of their hybrid nature and need to balance several competing institutional demands. We utilise field interviews to analyse the process through which MFOs fail, analysing actor legitimation responses to emerging hybridity demands. We identify three phases associated with these changes: 1) dependent coupling, (2) misaligning legitimation, and (3) circumnavigating over conformity. Our findings emphasise that legitimation efforts in a failed hybrid are not simply the reverse of those that succeed. We observe adaptive processes consistent with successful hybrids but that ultimately sow the seeds of eventual failure. This demonstrates the need to re-think the role of legitimation strategies in hybrids alongside their potential deleterious consequences.
AbstractList Organizational hybridity refers to the combination of multiple institutional logics and identities that, within an organizational setting, do not conventionally complement one another. In such conditions, organizations must develop strategies to combine logics and sustain their hybrid forms. Success, however, is not inevitable. In this article, we take a legitimacy-as-process perspective to focus on a failed Microfinance Organization (MFO) in the African context of Zambia. MFOs represent a fascinating context because of their hybrid nature and need to balance several competing institutional demands. We utilise field interviews to analyse the process through which MFOs fail, analysing actor legitimation responses to emerging hybridity demands. We identify three phases associated with these changes: 1) dependent coupling, (2) misaligning legitimation, and (3) circumnavigating over conformity. Our findings emphasise that legitimation efforts in a failed hybrid are not simply the reverse of those that succeed. We observe adaptive processes consistent with successful hybrids but that ultimately sow the seeds of eventual failure. This demonstrates the need to re-think the role of legitimation strategies in hybrids alongside their potential deleterious consequences. 组织混杂意指在组织内多种无法互补的制度逻辑和身份的结合。在这种情况下,组织必须发展出一些策略,从而将不同逻辑结合起来并维持它们的混合形式。然而,成功并非是必然的。在本文中,我们采取合法性即过程的视角聚焦在非洲赞比亚环境下一个失败的微型金融组织。微型金融组织因其混合的本质以及需要平衡几个互斥的制度要求而成为一个精彩的研究情境。我们通过现场访谈分析微型金融组织失败的过程以及行动者对于涌现的混杂要求做出的合法化反应。我们发现了与这些变化相联系的三个阶段:1)相依耦合,2)错位合法化,3)绕开。我们的发现强调,失败的混合组织的合法化努力并非与那些成功的混合组织的做法完全相反,它们有着与成功混合组织一致的适应过程但却种下了最终失败的种子。这表明需要重新思考混合组织中合法化策略的作用以及它们潜在的有害性后果。 Организационная гибридность подразумевает сочетание множественных институциональных систем и идентичностей, которые не обязательно дополняют друг друга в рамках организационной среды. В таких условиях организации должны создавать стратегии для объединения логических систем и поддержки своих гибридных форм. Однако, они вовсе не обречены на успех. В этой статье мы используем перспективу легитимности как процесса при рассмотрении обанкротившейся микрофинансовой организации (МФО) в африканском контексте Замбии. Микрофинансовые организации (МФО) представляют интересный материал для исследования по причине гибридной природы и необходимости уравновешивать несколько противоположных институциональных условий. Мы используем интервью на местах, чтобы проанализировать процесс, в результате которого МФО терпят неудачу, с помощью исследования ответной реакции легитимации у субъектов на возникающие требования гибридности. Мы выделяем три этапа, связанные с этими изменениями: 1) зависимая связь (2) несогласованная легитимация и (3) обход требований. Наши результаты показывают, что попытки легитимации в неуспешной гибридной организации – это не просто обратная сторона успеха. Мы наблюдаем адаптивные процессы, которые соответствуют процессам в успешных гибридных организациях, но в конечном итоге они сеют семена возможной неудачи. Это демонстрирует необходимость переосмыслить роль стратегий легитимации в гибридных организациях, наряду с их потенциально пагубными последствиями. La hibridación organizacional se refiere a la combinación de múltiples lógicas institucionales que, dentro de un entorno organizacional no se complementan convencionalmente la una a la otra. En estas condiciones, las organizaciones deben desarrollar estrategias para combinar lógicas y preservar sus formas híbridas. El éxito, sin embargo, no es inevitable. En este artículo tomamos una perspectiva de legitimidad como proceso para enfocarnos en una organización de microfinanzas (MFO por sus siglas en inglés) fallida en el contexto africano de Zambia. Las organizaciones de microfinanzas representan un contexto fascinante puesto que su naturaleza híbrida y necesidad para equilibrar varias demandas institucionales en competencia. Utilizamos entrevistas de campo para analizar el proceso mediante el cual las organizaciones de microfinanzas fracasan, analizando las respuestas de legitimación de los actores a las demandas de hibridación emergentes. Identificamos tres fases asociadas con estos cambios: 1) acoplamiento dependiente, (2) desalineación de la legitimación y (3) circunnavegación sobre conformidad. Nuestros hallazgos enfatizan que los esfuerzos de legitimación en una híbrida fallida no son simplemente lo contrario de los que tienen éxito. Observamos procesos adaptativos concordantes con las híbridas exitosas pero que, finalmente siembran las semillas de un eventual fracaso. Esto demuestra la necesidad de repensar el papel de las estrategias de legitimación en los híbridos junto con sus posibles consecuencias nocivas.
Organizational hybridity refers to the combination of multiple institutional logics and identities that, within an organizational setting, do not conventionally complement one another. In such conditions, organizations must develop strategies to combine logics and sustain their hybrid forms. Success, however, is not inevitable. In this article, we take a legitimacy-as-process perspective to focus on a failed Microfinance Organization (MFO) in the African context of Zambia. MFOs represent a fascinating context because of their hybrid nature and need to balance several competing institutional demands. We utilise field interviews to analyse the process through which MFOs fail, analysing actor legitimation responses to emerging hybridity demands. We identify three phases associated with these changes: 1) dependent coupling, (2) misaligning legitimation, and (3) circumnavigating over conformity. Our findings emphasise that legitimation efforts in a failed hybrid are not simply the reverse of those that succeed. We observe adaptive processes consistent with successful hybrids but that ultimately sow the seeds of eventual failure. This demonstrates the need to re-think the role of legitimation strategies in hybrids alongside their potential deleterious consequences.
Author Siwale, Juliana
Kimmitt, Jonathan
Amankwah-Amoah, Joseph
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  organization: 1Nottingham Trent University, UK
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  surname: Amankwah-Amoah
  fullname: Amankwah-Amoah, Joseph
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  organization: 3Kent Business School, UK
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Issue 3
Keywords 微型金融
microfinance
合法化
институциональная сложность
制度复杂性
fracaso
microfinanzas
organizaciones híbridas
legitimidad
неудача
гибридные организации
микрофинансирование
complejidad institucional
failure
legitimation
institutional complexity
hybrid organizations
混合组织
легитимация
失败
Language English
License http://creativecommons.org/licenses/by/4.0/ This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
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2013; 28
2020; 63
2010; 19
2000; 45
2017; 88
2002; 55
2016; 31
2014; 25
2020; 57
2012; 18
2007; 31
2016; 37
2007; 35
1995; 20
2018; 171
2009; 52
2013; 58
2010; 1
2013; 16
2019; 64
2015; 40
2013; 56
2017; 38
2015; 44
2014; 16
2011; 22
2007; 5
2008; 20
2014; 8
2014; 51
2014; 50
2004; 5/5
2010; 34
2009; 24
2015; 58
2015; 3
2019; 5
2017; 26
2019; 31
2015; 93
2004; 49
2013; 46
2000; 21
1999; 25
1999; 24
2006; 19
2011; 35
2011; 34
2018; 61
2001; 22
2011; 5
1999; 105
2018; 27
2019; 101
2016; 12
2012; 30
2017; 53
2006; 41
2009; 30
2019; 44
2013; 34
2020
2006; 49
2002; 23
2017; 11
2017; 13
2015; 66
1999; 37
2001; 37
2012; 49
2014; 39
1983; 48
2016; 69
2012; 8
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Snippet Organizational hybridity refers to the combination of multiple institutional logics and identities that, within an organizational setting, do not...
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SubjectTerms Adaptation
Collaboration
Competitive advantage
Flexibility
Legitimacy
Microfinance
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