Hospital staff well‐being during the first wave of COVID‐19: Staff perspectives
The purpose of this research is to determine the impact of working during the early stage of the COVID‐19 pandemic on the well‐being of staff at one 600‐bed acute hospital in metropolitan Melbourne, Australia. This exploratory study is part of a larger mixed methods survey project, reporting the qua...
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| Published in: | International journal of mental health nursing Vol. 30; no. 2; pp. 440 - 450 |
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| Main Authors: | , , , , |
| Format: | Journal Article |
| Language: | English |
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Australia
Wiley Subscription Services, Inc
01.04.2021
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| ISSN: | 1445-8330, 1447-0349, 1447-0349 |
| Online Access: | Get full text |
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| Abstract | The purpose of this research is to determine the impact of working during the early stage of the COVID‐19 pandemic on the well‐being of staff at one 600‐bed acute hospital in metropolitan Melbourne, Australia. This exploratory study is part of a larger mixed methods survey project, reporting the qualitative data from an on‐line survey of clinical staff working at one acute hospital between April 16th and May 13th, 2020 during the COVID‐19 pandemic. Responses to five free‐text questions were analysed using inductive content analysis. 321 medical, nursing, allied health and non‐clinical staff responded to the survey. Respondents reported anxiety, fear and uncertainty related to the pandemic, from the perspectives of work, home, family and community. They reported feeling confused by inconsistent messages received from government, hospital executive, managers and media. Seven themes were identified: (i) worrying about patient care, (ii) changed working conditions, (iii) working in the changed hospital environment, (iv) impact of the pandemic, (v) personal isolation and uncertainty, (vi) leadership and management and (vii) additional support needed for staff. Despite the pandemic being comparatively well‐controlled in Australia, all disciplines reported a high degree of anticipatory anxiety. Staff working in healthcare require both managerial and psychological support to minimise anxiety and promote well‐being and resilience in order to deal with the health crisis. Regular unambiguous communication directing the way forward is crucial. |
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| AbstractList | The purpose of this research is to determine the impact of working during the early stage of the COVID‐19 pandemic on the well‐being of staff at one 600‐bed acute hospital in metropolitan Melbourne, Australia. This exploratory study is part of a larger mixed methods survey project, reporting the qualitative data from an on‐line survey of clinical staff working at one acute hospital between April 16th and May 13th, 2020 during the COVID‐19 pandemic. Responses to five free‐text questions were analysed using inductive content analysis. 321 medical, nursing, allied health and non‐clinical staff responded to the survey. Respondents reported anxiety, fear and uncertainty related to the pandemic, from the perspectives of work, home, family and community. They reported feeling confused by inconsistent messages received from government, hospital executive, managers and media. Seven themes were identified: (i) worrying about patient care, (ii) changed working conditions, (iii) working in the changed hospital environment, (iv) impact of the pandemic, (v) personal isolation and uncertainty, (vi) leadership and management and (vii) additional support needed for staff. Despite the pandemic being comparatively well‐controlled in Australia, all disciplines reported a high degree of anticipatory anxiety. Staff working in healthcare require both managerial and psychological support to minimise anxiety and promote well‐being and resilience in order to deal with the health crisis. Regular unambiguous communication directing the way forward is crucial. The purpose of this research is to determine the impact of working during the early stage of the COVID-19 pandemic on the well-being of staff at one 600-bed acute hospital in metropolitan Melbourne, Australia. This exploratory study is part of a larger mixed methods survey project, reporting the qualitative data from an on-line survey of clinical staff working at one acute hospital between April 16th and May 13th, 2020 during the COVID-19 pandemic. Responses to five free-text questions were analysed using inductive content analysis. 321 medical, nursing, allied health and non-clinical staff responded to the survey. Respondents reported anxiety, fear and uncertainty related to the pandemic, from the perspectives of work, home, family and community. They reported feeling confused by inconsistent messages received from government, hospital executive, managers and media. Seven themes were identified: (i) worrying about patient care, (ii) changed working conditions, (iii) working in the changed hospital environment, (iv) impact of the pandemic, (v) personal isolation and uncertainty, (vi) leadership and management and (vii) additional support needed for staff. Despite the pandemic being comparatively well-controlled in Australia, all disciplines reported a high degree of anticipatory anxiety. Staff working in healthcare require both managerial and psychological support to minimise anxiety and promote well-being and resilience in order to deal with the health crisis. Regular unambiguous communication directing the way forward is crucial.The purpose of this research is to determine the impact of working during the early stage of the COVID-19 pandemic on the well-being of staff at one 600-bed acute hospital in metropolitan Melbourne, Australia. This exploratory study is part of a larger mixed methods survey project, reporting the qualitative data from an on-line survey of clinical staff working at one acute hospital between April 16th and May 13th, 2020 during the COVID-19 pandemic. Responses to five free-text questions were analysed using inductive content analysis. 321 medical, nursing, allied health and non-clinical staff responded to the survey. Respondents reported anxiety, fear and uncertainty related to the pandemic, from the perspectives of work, home, family and community. They reported feeling confused by inconsistent messages received from government, hospital executive, managers and media. Seven themes were identified: (i) worrying about patient care, (ii) changed working conditions, (iii) working in the changed hospital environment, (iv) impact of the pandemic, (v) personal isolation and uncertainty, (vi) leadership and management and (vii) additional support needed for staff. Despite the pandemic being comparatively well-controlled in Australia, all disciplines reported a high degree of anticipatory anxiety. Staff working in healthcare require both managerial and psychological support to minimise anxiety and promote well-being and resilience in order to deal with the health crisis. Regular unambiguous communication directing the way forward is crucial. |
| Author | Digby, Robin Winton‐Brown, Toby Finlayson, Felicity Dobson, Hannah Bucknall, Tracey |
| Author_xml | – sequence: 1 givenname: Robin orcidid: 0000-0002-5951-9419 surname: Digby fullname: Digby, Robin email: r.digby@deakin.edu.au organization: QPS Alfred partnership – sequence: 2 givenname: Toby orcidid: 0000-0001-8940-7816 surname: Winton‐Brown fullname: Winton‐Brown, Toby organization: Alfred Hospital – sequence: 3 givenname: Felicity orcidid: 0000-0001-5102-5783 surname: Finlayson fullname: Finlayson, Felicity organization: Alfred Health – sequence: 4 givenname: Hannah orcidid: 0000-0002-0719-4333 surname: Dobson fullname: Dobson, Hannah organization: Monash Alfred Psychiatry Research Centre – sequence: 5 givenname: Tracey orcidid: 0000-0001-9089-3583 surname: Bucknall fullname: Bucknall, Tracey organization: Alfred Health |
| BackLink | https://www.ncbi.nlm.nih.gov/pubmed/33098222$$D View this record in MEDLINE/PubMed |
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| SubjectTerms | acute care Anxiety Clinical nursing Content analysis COVID-19 COVID-19 - epidemiology COVID-19 - psychology Directing Health education Health information Health services hospital staff Humans Leadership Mass media Mental health Mental health services Nursing Occupational Stress - epidemiology Pandemics Patients Personnel, Hospital - psychology Polls & surveys Psychological distress Resilience Resilience (Psychology) Respondents Surveys and Questionnaires Uncertainty Victoria - epidemiology Well being Working conditions Workplace - psychology |
| Title | Hospital staff well‐being during the first wave of COVID‐19: Staff perspectives |
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