21st-century digital skills instrument aimed at working professionals: Conceptual development and empirical validation
•We set out to develop measures for assessing 21st-century digital skills.•We took a three-fold approach: cognitive interviews, a survey pilot and a full survey.•The final sample included 907 professionals working within the creative industries.•The result is a validated instrument for measuring six...
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| Veröffentlicht in: | Telematics and informatics Jg. 35; H. 8; S. 2184 - 2200 |
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01.12.2018
Elsevier Science Ltd |
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| Abstract | •We set out to develop measures for assessing 21st-century digital skills.•We took a three-fold approach: cognitive interviews, a survey pilot and a full survey.•The final sample included 907 professionals working within the creative industries.•The result is a validated instrument for measuring six types of 21st-century digital skills.
Employees with high levels of 21st-century digital skills are beneficial for organizations characterized by rapid technological changes and complex knowledge bases. Although a number of instruments have been used to measure digital skills, they do not consider the broad range of 21st-century skills. Additionally, available measures are limited by their use of agreement scales and by their primary focus on students or citizens. This study aims to overcome these limitations by developing a set of reliable measures that focuses on the frequency of activities performed by working professionals to assess each core 21st-century digital skill. To this end, we conducted cognitive interviews, a survey pilot, and a full survey among a large sample of professionals working within the creative industries. The result is a theoretical, empirically validated instrument that measures six types of 21st-century digital skills: information, communication, collaboration, critical-thinking, creativity, and problem-solving skills. |
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| AbstractList | •We set out to develop measures for assessing 21st-century digital skills.•We took a three-fold approach: cognitive interviews, a survey pilot and a full survey.•The final sample included 907 professionals working within the creative industries.•The result is a validated instrument for measuring six types of 21st-century digital skills.
Employees with high levels of 21st-century digital skills are beneficial for organizations characterized by rapid technological changes and complex knowledge bases. Although a number of instruments have been used to measure digital skills, they do not consider the broad range of 21st-century skills. Additionally, available measures are limited by their use of agreement scales and by their primary focus on students or citizens. This study aims to overcome these limitations by developing a set of reliable measures that focuses on the frequency of activities performed by working professionals to assess each core 21st-century digital skill. To this end, we conducted cognitive interviews, a survey pilot, and a full survey among a large sample of professionals working within the creative industries. The result is a theoretical, empirically validated instrument that measures six types of 21st-century digital skills: information, communication, collaboration, critical-thinking, creativity, and problem-solving skills. Employees with high levels of 21st-century digital skills are beneficial for organizations characterized by rapid technological changes and complex knowledge bases. Although a number of instruments have been used to measure digital skills, they do not consider the broad range of 21st-century skills. Additionally, available measures are limited by their use of agreement scales and by their primary focus on students or citizens. This study aims to overcome these limitations by developing a set of reliable measures that focuses on the frequency of activities performed by working professionals to assess each core 21st-century digital skill. To this end, we conducted cognitive interviews, a survey pilot, and a full survey among a large sample of professionals working within the creative industries. The result is a theoretical, empirically validated instrument that measures six types of 21st-century digital skills: information, communication, collaboration, critical-thinking, creativity, and problem-solving skills. |
| Author | van Deursen, Alexander J.A.M. van Dijk, Jan A.G.M. van Laar, Ester de Haan, Jos |
| Author_xml | – sequence: 1 givenname: Ester surname: van Laar fullname: van Laar, Ester email: e.vanlaar@utwente.nl organization: University of Twente, Department of Communication Science, PO Box 217, 7500 AE Enschede, The Netherlands – sequence: 2 givenname: Alexander J.A.M. surname: van Deursen fullname: van Deursen, Alexander J.A.M. organization: University of Twente, Department of Communication Science, PO Box 217, 7500 AE Enschede, The Netherlands – sequence: 3 givenname: Jan A.G.M. surname: van Dijk fullname: van Dijk, Jan A.G.M. organization: University of Twente, Department of Communication Science, PO Box 217, 7500 AE Enschede, The Netherlands – sequence: 4 givenname: Jos surname: de Haan fullname: de Haan, Jos organization: Erasmus University Rotterdam, Department of Media & Communication, PO Box 1738, NL-3000 DR Rotterdam, The Netherlands |
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| Title | 21st-century digital skills instrument aimed at working professionals: Conceptual development and empirical validation |
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