Exploring the use of rapport in professional information‐gathering contexts by systematically mapping the evidence base
Summary A growing body of research illustrates consensus between researchers and practitioners that developing rapport facilitates cooperation and disclosure in a range of professional information gathering contexts. In such contexts, rapport behaviors are often intentionally used in an attempt to f...
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| Vydané v: | Applied cognitive psychology Ročník 35; číslo 2; s. 329 - 341 |
|---|---|
| Hlavní autori: | , , , , , |
| Médium: | Journal Article |
| Jazyk: | English |
| Vydavateľské údaje: |
Bognor Regis
Wiley
01.03.2021
Wiley Subscription Services, Inc |
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| ISSN: | 0888-4080, 1099-0720 |
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| Abstract | Summary
A growing body of research illustrates consensus between researchers and practitioners that developing rapport facilitates cooperation and disclosure in a range of professional information gathering contexts. In such contexts, rapport behaviors are often intentionally used in an attempt to facilitate a positive interaction with another adult, which may or may not result in genuine mutual rapport. To examine how rapport has been manipulated and measured in professional contexts we systematically mapped the relevant evidence‐base in this field. For each of the 35 studies that met our inclusion criteria, behaviors associated with building rapport were coded in relation to whether they were verbal, non‐verbal, or para‐verbal. Methods to measure rapport were also coded and recorded, as were different types of disclosure. A Searchable Systematic Map was produced to catalogue key study characteristics. Discussion focuses on the underlying intention of the rapport behaviors that featured most frequently across studies. |
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| AbstractList | A growing body of research illustrates consensus between researchers and practitioners that developing rapport facilitates cooperation and disclosure in a range of professional information gathering contexts. In such contexts, rapport behaviors are often intentionally used in an attempt to facilitate a positive interaction with another adult, which may or may not result in genuine mutual rapport. To examine how rapport has been manipulated and measured in professional contexts we systematically mapped the relevant evidence-base in this field. For each of the 35 studies that met our inclusion criteria, behaviors associated with building rapport were coded in relation to whether they were verbal, non-verbal, or para-verbal. Methods to measure rapport were also coded and recorded, as were different types of disclosure. A Searchable Systematic Map was produced to catalogue key study characteristics. Discussion focuses on the underlying intention of the rapport behaviors that featured most frequently across studies. Summary A growing body of research illustrates consensus between researchers and practitioners that developing rapport facilitates cooperation and disclosure in a range of professional information gathering contexts. In such contexts, rapport behaviors are often intentionally used in an attempt to facilitate a positive interaction with another adult, which may or may not result in genuine mutual rapport. To examine how rapport has been manipulated and measured in professional contexts we systematically mapped the relevant evidence‐base in this field. For each of the 35 studies that met our inclusion criteria, behaviors associated with building rapport were coded in relation to whether they were verbal, non‐verbal, or para‐verbal. Methods to measure rapport were also coded and recorded, as were different types of disclosure. A Searchable Systematic Map was produced to catalogue key study characteristics. Discussion focuses on the underlying intention of the rapport behaviors that featured most frequently across studies. |
| Author | Hope, Lorraine Oxburgh, Gavin Ng, Magdalene Gabbert, Fiona Wright, Gordon Luther, Kirk |
| Author_xml | – sequence: 1 givenname: Fiona orcidid: 0000-0002-2727-1113 surname: Gabbert fullname: Gabbert, Fiona email: f.gabbert@gold.ac.uk organization: Goldsmiths University of London – sequence: 2 givenname: Lorraine orcidid: 0000-0002-0012-8165 surname: Hope fullname: Hope, Lorraine organization: University of Portsmouth – sequence: 3 givenname: Kirk orcidid: 0000-0002-2067-9888 surname: Luther fullname: Luther, Kirk organization: Carleton University – sequence: 4 givenname: Gordon orcidid: 0000-0001-9424-5743 surname: Wright fullname: Wright, Gordon organization: Goldsmiths University of London – sequence: 5 givenname: Magdalene orcidid: 0000-0002-9914-4586 surname: Ng fullname: Ng, Magdalene organization: Newcastle University – sequence: 6 givenname: Gavin orcidid: 0000-0003-4830-1673 surname: Oxburgh fullname: Oxburgh, Gavin organization: Northumbria University |
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A growing body of research illustrates consensus between researchers and practitioners that developing rapport facilitates cooperation and disclosure... A growing body of research illustrates consensus between researchers and practitioners that developing rapport facilitates cooperation and disclosure in a... |
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| SubjectTerms | Behavior Collegiality Context Cooperation Disclosure eyewitness Information gathering Information Seeking Interpersonal Relationship investigative interviewing Mapping Peer Relationship Rapport Researchers suspect |
| Title | Exploring the use of rapport in professional information‐gathering contexts by systematically mapping the evidence base |
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