Leveraging Low Code Development of Smart Personal Assistants: An Integrated Design Approach with the SPADE Method

Smart personal assistants (SPAs), such as Alexa for example, promise individualized user interactions owing to their varying interaction possibilities, knowledgeability, and human-like behaviors. To support the widespread adoption and use of SPAs, organizations such as Google or Amazon provide low c...

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Bibliographic Details
Published in:	Journal of management information systems Vol. 40; no. 1; pp. 96 - 129
Main Authors:	Elshan, Edona, Ebel, Philipp, Söllner, Matthias, Leimeister, Jan Marco
Format:	Journal Article
Language:	English
Published:	Abingdon Routledge 02.01.2023 Taylor & Francis Ltd
Subjects:	Anthropomorphic design Anthropomorphism Assistants citizen development Conversation conversational agents conversational design Domains end-user programming Experts IS development low code development platform Personal assistants Research design smart personal assistant Subject specialists
ISSN:	0742-1222, 1557-928X
Online Access:	Get full text
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