Preserving Organizational Trust During Disruption

How is organizational trust preserved during times of disruption? We address this question, building on the concept of active trust which views trust as an ongoing accomplishment constituted by reflexive actors. Drawing on a multi-case study of four organizations that experienced major disruption in...

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Bibliographic Details

Published in:	Organization studies Vol. 42; no. 9; pp. 1409 - 1433
Main Authors:	Gustafsson, Stefanie, Gillespie, Nicole, Searle, Rosalind, Hope Hailey, Veronica, Dietz, Graham
Format:	Journal Article
Language:	English
Published:	London, England SAGE Publications 01.09.2021 Sage Publications Ltd
Subjects:	Case studies Conceptual knowledge Disruption Economic crisis Foundations International finance Organization studies Preservation Transformation Trust organizational disruption employee trust trust preservation trust in organizations
ISSN:	0170-8406, 1741-3044
Online Access:	Get full text
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