Just a better taxi? A survey-based comparison of taxis, transit, and ridesourcing services in San Francisco

In this study, we present exploratory evidence of how “ridesourcing” services (app-based, on-demand ride services like Uber and Lyft) are used in San Francisco. We explore who uses ridesourcing and for what reasons, how the ridesourcing market compares to that of traditional taxis, and how ridesourc...

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Vydané v:	Transport policy Ročník 45; s. 168 - 178
Hlavní autori:	Rayle, Lisa, Dai, Danielle, Chan, Nelson, Cervero, Robert, Shaheen, Susan
Médium:	Journal Article
Jazyk:	English
Vydavateľské údaje:	Elsevier Ltd 01.01.2016
Predmet:	Flexible transport On-demand transport Ridesharing Shared mobility Taxis Transportation network companies (TNCs) Taxis On-demand transport Transportation network companies (TNCs) Flexible transport Shared mobility Ridesharing
ISSN:	0967-070X, 1879-310X
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Abstract	In this study, we present exploratory evidence of how “ridesourcing” services (app-based, on-demand ride services like Uber and Lyft) are used in San Francisco. We explore who uses ridesourcing and for what reasons, how the ridesourcing market compares to that of traditional taxis, and how ridesourcing impacts the use of public transit and overall vehicle travel. In spring 2014, 380 completed intercept surveys were collected from three ridesourcing “hot spots” in San Francisco. We compare survey results with matched-pair taxi trip data and results of a previous taxi user survey. We also compare travel times for ridesourcing and taxis with those for public transit. The findings indicate that, despite many similarities, taxis and ridesourcing differ in user characteristics, wait times, and trips served. While ridesourcing replaces taxi trips, at least half of ridesourcing trips replaced modes other than taxi, including public transit and driving. Impacts on overall vehicle travel are unclear. We conclude with suggestions for future research. •We report findings from a survey of ridesourcing (Uber/Lyft/Sidecar) users.•Compared with taxis, ridesourcing wait times are shorter and more reliable.•At least half of ridesourcing trips replaced modes other than taxi.
AbstractList	In this study, we present exploratory evidence of how “ridesourcing” services (app-based, on-demand ride services like Uber and Lyft) are used in San Francisco. We explore who uses ridesourcing and for what reasons, how the ridesourcing market compares to that of traditional taxis, and how ridesourcing impacts the use of public transit and overall vehicle travel. In spring 2014, 380 completed intercept surveys were collected from three ridesourcing “hot spots” in San Francisco. We compare survey results with matched-pair taxi trip data and results of a previous taxi user survey. We also compare travel times for ridesourcing and taxis with those for public transit. The findings indicate that, despite many similarities, taxis and ridesourcing differ in user characteristics, wait times, and trips served. While ridesourcing replaces taxi trips, at least half of ridesourcing trips replaced modes other than taxi, including public transit and driving. Impacts on overall vehicle travel are unclear. We conclude with suggestions for future research. •We report findings from a survey of ridesourcing (Uber/Lyft/Sidecar) users.•Compared with taxis, ridesourcing wait times are shorter and more reliable.•At least half of ridesourcing trips replaced modes other than taxi.
Author	Dai, Danielle Chan, Nelson Shaheen, Susan Cervero, Robert Rayle, Lisa
Author_xml	– sequence: 1 givenname: Lisa surname: Rayle fullname: Rayle, Lisa email: lrayle@berkeley.edu organization: Department of City and Regional Planning, University of California, Berkeley 228 Wurster Hall #1850, Berkeley, CA 94720, USA – sequence: 2 givenname: Danielle surname: Dai fullname: Dai, Danielle email: ddai@berkeley.edu organization: Department of City and Regional Planning, University of California, Berkeley 228 Wurster Hall #1850, Berkeley, CA 94720, USA – sequence: 3 givenname: Nelson surname: Chan fullname: Chan, Nelson email: ndchan@berkeley.edu organization: Transportation Sustainability Research Center, University of California, Berkeley 1301 South 46th Street, Building 190, Richmond, CA 94804, USA – sequence: 4 givenname: Robert surname: Cervero fullname: Cervero, Robert email: robertc@berkeley.edu organization: Department of City and Regional Planning, University of California, Berkeley 228 Wurster Hall #1850, Berkeley, CA 94720, USA – sequence: 5 givenname: Susan surname: Shaheen fullname: Shaheen, Susan email: sshaheen@berkeley.edu organization: Department of Civil and Environmental Engineering, University of California, Berkeley 408 McLaughlin Hall, Berkeley, CA 94720, USA
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Snippet	In this study, we present exploratory evidence of how “ridesourcing” services (app-based, on-demand ride services like Uber and Lyft) are used in San...
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SubjectTerms	Flexible transport On-demand transport Ridesharing Shared mobility Taxis Transportation network companies (TNCs)
Title	Just a better taxi? A survey-based comparison of taxis, transit, and ridesourcing services in San Francisco
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